Trapcode not installing.

[technicaln82156978]

an error prevented the install from completing. the installation log has been written to the red giant logs directory in program data

please help me to fix this problem.i have done all but not installing.on popups"an error prevented the install from completing. the installation log has been written to the red giant logs directory in programdata"

please guys help

[Mylenium]

Nobody can tel lyou anything without system info.

Mylenium

[Kyle Hamrick]

It might be wise to check the Red Giant support page, since they're the makers of the products.
Beyond that, as Mylenium said, we really can't help you much without more info about your system, and which plugins you're attempting to install.

The latest versions of some of their plugins may not be compatible with previous versions of AE, so if you're not on the CC2018 version, that could be your issue.

[ToolfarmJP · Accepted solution]

Hello,

If you have already installed the demo or something, you may need to do the clean uninstallation. After you execute the regular uninstaller of Trapcode Suite, you manually delete the file of *.rgs in the folder below. The *.rgs file is a binary file to control the serial number.

C:\ProgramData\RedGiant\Licenses\

[Top777]

Can you please explain more .. ?

[kamran2]

when i trying to install Reg Giant Trapcode 15.1.8 suit, i received an error massage : Some products require host applications which are not installed on this computer. Selection of these products for install will be disabled. i have windows 10 pro ram 8 gb processor core i 3 hdd free space 10 gb after effect and premier pro 2020 beta installed on my computer

[Roddy25025143eiqu]

hi did you ever find a fix to your problem cause im facing the same exact obstacle

[OBriezy85]

HOW DO I FIX THE SAME PROBLEM FOR A MAC COMPUTER IM STILL GETTING THE SAME ERROR AND WHEN I DO AN UNINSTALL RED GIANT SAYS THERE IS NO INSTALLATION IN THE SYSTEM OF RED GIANT PRODUCTS

[Kyle Hamrick]

Step 1: Turn off your caps lock.
Step 2: Read the suggestions above, specifically the one about contacting Red Giant support.

[Captainluckypants]

Check your Firewall. 

[Guest]

https://www.youtube.com/watch?v=UtM01Z7zkl0

This should work

[kishan98BC]

hi i have same issue and i resolved through following below path

C:\ProgramData\Redgiant

delete all folder of "Redgiant" only

then reinstall your software

thanks me later:)

[Minuka335580897tr8]

Thank you soo much!!!    It worked for me after cleaning everything C:\ProgramData\Redgiant   and reinstalling.

[Sam5DBB]

If anyone is still following this thread, I am having the same problem and have done everything recommended to do to get rid of the error but nothing has worked and I am still recieving the same error. I have doubled checked storage space, deleted the .rgs file for trapcode manually and i have deleted the RedGiant folder file and am still recieiving an error message. I need 3D Stroke for a project I am working on and have been recieving this error for a few days. 

[JetLee]

For me, I tried everything, installer kept giving an error.

Then I realized although I got an error installing. RED GIANT was installed. It opened and worked fine. So try searching for red giant bt the start menu. It may be working. 

[thanakorn5F8F]

 

[opare5DCA]

How do I fix the same problem on Mac OS, cos I did the installation and still trap code can install

Thank you!

[Mohamed_Saleh2051]

Just copy the folder container in a new folder in desktop, its worked with me