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3

After Effects crashing on Save every time

Explorer ,
Nov 04, 2024 Nov 04, 2024

I have an issue with AE since updating my Mac and AE to the latest versions, I get the following message:

 

Last log message was: <1939574> <RenderTaskManager> <1> Destructor: GetOriginalProject() is null

Then I have to force quit. I've uninstalled and reinstalled it, removed lal my plug ins and restarted my mac, this has been going on for over a week. PLEASE FIX.


Vewrsion 25.0.1 (build 2)Screenshot 2024-11-04 at 11.43.02.pngexpand imageScreenshot 2024-11-04 at 11.44.22.pngexpand image

Bug Unresolved
TOPICS
Crash
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13 Comments
New Here ,
Nov 29, 2024 Nov 29, 2024

Same here !

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Adobe Employee ,
Nov 29, 2024 Nov 29, 2024

Sorry to hear about the issue. Is this happening with a specific project or all of them? Are there any crash reports? If you have the Aspera Connect installed, check if removing it fixes After Effects.

Let us know.


Thanks,
Nishu

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New Here ,
Jan 24, 2025 Jan 24, 2025

Same Error here on the Mac M3 Chip.

Keeps Freezing everytime there is a Video File in the Timeline or i try to safe.

Same Procedure. Reinstalled, Newstart of the Mac, New Project, Cleared all caches, change video files and formats,

AE Version 25.1.

Dont happen when there is no Video file in it.

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Community Beginner ,
Jan 24, 2025 Jan 24, 2025

I have the same problem here, just importing a video causes the crash. I couldn't find anything that could solve it. The same thing is happening with After Effects 2025 beta.

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Community Beginner ,
Feb 19, 2025 Feb 19, 2025

I've had the same issue as well. AE 2025 is crashing or freezing while using, saving and rendering. I have talked with 3 different adobe specialists and none of them have had any good suggestions other than updating preferences and reinstalling with no success. I have only had this issue in  2025.1,  so I hope that whatever is causing this get fixed in the next update. It's really difficult to work. 

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Community Beginner ,
Feb 19, 2025 Feb 19, 2025

@janief95934133 I'm also using AE 25 Beta and it's still the same. I'm having to use AE 24 to do my projects, because it's simply impossible to use AE 25.

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New Here ,
Feb 24, 2025 Feb 24, 2025

Same problem, I haven't been able to work on my project today 

El último mensaje registrado ha sido: <72963> <RenderTaskManager> <1> Destructor: GetOriginalProject() is null

:'(

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Community Beginner ,
Mar 08, 2025 Mar 08, 2025

Same problem here. It's so annoying wasting hours per week with Adobe software (there are also so many issues with their other programs like InDesign, etc.). I'm using an M2 Max / 96GB Mac / macOS 15.3.1 / AE 25.1. I'm on a tight deadline and can no longer use pre-rendered files in my project or downgrade my project to use AE 2024. I've tried importing MOVs (Lossless with Alpha) or MP4s (H.264) – both crash AE. I have never received a solution from Adobe experts in this forum—problems are usually solved by user workarounds. Great job again, Adobe!

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Community Beginner ,
Mar 08, 2025 Mar 08, 2025

@nishu_kush @Kevin-Monahan 

In this forum people are having the same error as in the link below, we have not yet had any answers about a possible correction for this problem 😕

https://community.adobe.com/t5/after-effects-bugs/after-effects-2025-crashing-when-importing-video/i...

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New Here ,
Mar 14, 2025 Mar 14, 2025

I'm having the exact same issue and can't work on a very important project: <RenderTaskManager> <1> Destructor: GetOriginalProject() is null

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New Here ,
Mar 23, 2025 Mar 23, 2025

Maybe not for everyone, but what helped me, was to turn off "Multi-frame rendering" in the Setting in the "Memory & Performance" Tab. Let me know if this also helps somebody else.

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New Here ,
Apr 07, 2025 Apr 07, 2025

Thanks! This seems to have solved my problem so far.
Had the same issue - included a video file into my project and from then on AE keeps on crashing. Even if doing nothing, just opening the project and wait a couple of seconds.

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Explorer ,
Jun 06, 2025 Jun 06, 2025
LATEST

Tuning in. Same issue. Whenever a video file is imported or used in a composition AE starts to get stuck, when exiting or trying to save I encounter the problems mentioned above.

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