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Mocha AE shortcuts not working correctly

Community Beginner ,
Dec 17, 2024 Dec 17, 2024

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  • Issue – The standard Mocha AE shortcuts don't work anymore and CMD+A immediately closes Mocha AE without saving. Even switching the shortcuts presets and reinstalling didn't help.
  • Adobe After Effects version number – 25.1.0 (Build 68)
  • Operating system – macOS Sequoia 15.1.1
  • Steps to reproduce – Try to use Mocha shortcuts, like ‘X’ to move the viewer, ‘Q / W / E’ to move / rotate / scale masks, or ‘CMD+A’ to select all points in a mask.
  • Expected result – When hitting ‘CMD+A’ all points in the current mask should be selected.
  • Actual result –  Mocha AE closed without saving and without producing an error message.
Bug Investigating
TOPICS
Compositing and VFX , Crash , Troubleshooting

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correct answers 1 Pinned Reply

Adobe Employee , Dec 17, 2024 Dec 17, 2024

Hi @Electric_partner5FAC,

Thank you for reporting this issue. We are also able to reproduce it on our side and have opened a ticket to investigate along with the team at BorisFX.

 

In our testing, only the Cmd/Ctrl+A shortcut appears to cause Mocha to close. The X, Z, Q, W, and E hotkeys all appear to work as expected. Does that match what you are seeing as well?

 

Thanks again for reporting this issue,

- John, After Effects Engineering Team 

Status Investigating

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Community Expert ,
Dec 17, 2024 Dec 17, 2024

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I can confirm this bug with Mocha AE. It does not happen with Mocha Pro.

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Adobe Employee ,
Dec 17, 2024 Dec 17, 2024

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Hi @Electric_partner5FAC,

Thank you for reporting this issue. We are also able to reproduce it on our side and have opened a ticket to investigate along with the team at BorisFX.

 

In our testing, only the Cmd/Ctrl+A shortcut appears to cause Mocha to close. The X, Z, Q, W, and E hotkeys all appear to work as expected. Does that match what you are seeing as well?

 

Thanks again for reporting this issue,

- John, After Effects Engineering Team 

Status Investigating

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Community Beginner ,
Dec 18, 2024 Dec 18, 2024

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Hello John,

 

I just tried the Q/W/E/X shortcuts (these just stand-in for keys I use the most) again and curiously they work again, with the default Mocha AE preset.

The CMD+A shortcut remains the main issue, though.

 

Thank you for your time!

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New Here ,
Dec 22, 2024 Dec 22, 2024

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I have the same problem, when I do ctrl+a mocha closes but right click selection all works.

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New Here ,
Jan 06, 2025 Jan 06, 2025

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Select all with Command A in Mocha crashes Mocha - since 3 versions ago
Anytime I command - A shortcut to select all in Mocha it's a nosedive.

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Adobe Employee ,
Jan 07, 2025 Jan 07, 2025

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Thank you for reporting this issue, @ajjax44. We've had it reported previously and have passed the report along to the team at BorisFX. I'll be merging this thread with the existing thread so future communication on the fix can occur in a single location.

 

Cheers,

- John, After Effects Engineering Team  

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New Here ,
Jan 15, 2025 Jan 15, 2025

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Hello John,
Is there any update on this issue yet?
It definitely is hard to work without the shortcuts we are used to and this CTRL+A is one of the essential ones!

Thanks

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New Here ,
Jan 22, 2025 Jan 22, 2025

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Same here. Any update? Thanks

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New Here ,
Jan 29, 2025 Jan 29, 2025

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Ctrl+A still closes Mocha AE without saving. surley this is a simple bug and should have been fixed by now? It looks like it was reported ages ago. Its infuriating when I have masked a very detailed area and then I lose everything.

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New Here ,
Jan 30, 2025 Jan 30, 2025

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LATEST

Yeah, this is properly driving me f-ing crazy now!!! Keep losing work. It's complete muscle memory to hit CMD-A, finding it hard to not do. 

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