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11

Mocha AE shortcuts not working correctly

Community Beginner ,
Dec 17, 2024 Dec 17, 2024
  • Issue – The standard Mocha AE shortcuts don't work anymore and CMD+A immediately closes Mocha AE without saving. Even switching the shortcuts presets and reinstalling didn't help.
  • Adobe After Effects version number – 25.1.0 (Build 68)
  • Operating system – macOS Sequoia 15.1.1
  • Steps to reproduce – Try to use Mocha shortcuts, like ‘X’ to move the viewer, ‘Q / W / E’ to move / rotate / scale masks, or ‘CMD+A’ to select all points in a mask.
  • Expected result – When hitting ‘CMD+A’ all points in the current mask should be selected.
  • Actual result –  Mocha AE closed without saving and without producing an error message.
Bug Fixed
TOPICS
Compositing and VFX , Crash , Troubleshooting
1.5K
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correct answers 1 Correct answer

Adobe Employee , Apr 02, 2025 Apr 02, 2025

Hi all,

This issue has been fixed in the latest 25.2 version of After Effects. Please let us know if you continue to experience this issue after updating to the latest.

 

For all fixes in 25.2, check out https://helpx.adobe.com/after-effects/kb/fixed-issues.html.

 

Thank you all again for your reports of this issue,

- John, After Effects Engineering Team 

Status Fixed
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20 Comments
Community Expert ,
Dec 17, 2024 Dec 17, 2024

I can confirm this bug with Mocha AE. It does not happen with Mocha Pro.

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Adobe Employee ,
Dec 17, 2024 Dec 17, 2024

Hi @Electric_partner5FAC,

Thank you for reporting this issue. We are also able to reproduce it on our side and have opened a ticket to investigate along with the team at BorisFX.

 

In our testing, only the Cmd/Ctrl+A shortcut appears to cause Mocha to close. The X, Z, Q, W, and E hotkeys all appear to work as expected. Does that match what you are seeing as well?

 

Thanks again for reporting this issue,

- John, After Effects Engineering Team 

Status Investigating
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Community Beginner ,
Dec 18, 2024 Dec 18, 2024

Hello John,

 

I just tried the Q/W/E/X shortcuts (these just stand-in for keys I use the most) again and curiously they work again, with the default Mocha AE preset.

The CMD+A shortcut remains the main issue, though.

 

Thank you for your time!

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New Here ,
Dec 22, 2024 Dec 22, 2024

I have the same problem, when I do ctrl+a mocha closes but right click selection all works.

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New Here ,
Jan 06, 2025 Jan 06, 2025

Select all with Command A in Mocha crashes Mocha - since 3 versions ago
Anytime I command - A shortcut to select all in Mocha it's a nosedive.

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Adobe Employee ,
Jan 07, 2025 Jan 07, 2025

Thank you for reporting this issue, @ajjax44. We've had it reported previously and have passed the report along to the team at BorisFX. I'll be merging this thread with the existing thread so future communication on the fix can occur in a single location.

 

Cheers,

- John, After Effects Engineering Team  

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New Here ,
Jan 15, 2025 Jan 15, 2025

Hello John,
Is there any update on this issue yet?
It definitely is hard to work without the shortcuts we are used to and this CTRL+A is one of the essential ones!

Thanks

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New Here ,
Jan 22, 2025 Jan 22, 2025

Same here. Any update? Thanks

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New Here ,
Jan 29, 2025 Jan 29, 2025

Ctrl+A still closes Mocha AE without saving. surley this is a simple bug and should have been fixed by now? It looks like it was reported ages ago. Its infuriating when I have masked a very detailed area and then I lose everything.

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New Here ,
Jan 30, 2025 Jan 30, 2025

Yeah, this is properly driving me f-ing crazy now!!! Keep losing work. It's complete muscle memory to hit CMD-A, finding it hard to not do. 

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Explorer ,
Feb 18, 2025 Feb 18, 2025

Aye! Same problem here! The muscle memory is hard to kick. Please fix this asap!

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Adobe Employee ,
Feb 18, 2025 Feb 18, 2025

Hi all,

We been able to communicate this issue to the Mocha team at Boris and they have provided a fix for this issue. It is currently available to try out in the latest Beta builds of After Effects—please install the Beta and let us know if it is fixed for you as well or if you encounter any related issues with Mocha.

 

Thanks again for your reports about this,

- John, After Effects Engineering Team 

Status Started
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Community Beginner ,
Feb 25, 2025 Feb 25, 2025

When could we expect the fix to be implemented on the CC2025 version?

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Participant ,
Mar 04, 2025 Mar 04, 2025

open mocha, use keyboard shortcut command+a = mocha crashes, loses everything.

mac os 14.7.4, m3, ae 25.1

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Community Beginner ,
Mar 25, 2025 Mar 25, 2025

Every time i use the shortcut to select all points the app instantly closes, what is happening to mocha AE? Is it just me? It makes no sense ctrl+a closing the app, and as it is an universal shortcut it's impossible to disassociate from muscle memory and not do it only in mocha, which results in loss of work because it closes without even asking if you want to save it first.

This is very annoying

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New Here ,
Apr 02, 2025 Apr 02, 2025

How long can it take to fix this bug? First message is from december. It's been 4 months and there's a solution only installing a beta version? 

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Community Beginner ,
Apr 02, 2025 Apr 02, 2025

No disrespect to the engeneers and ae/adobe team, but 4 months tells me the company doesn't see our concerns as important. It's sad to pay in dollars for crumbs.

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Adobe Employee ,
Apr 02, 2025 Apr 02, 2025

Hi all,

This issue has been fixed in the latest 25.2 version of After Effects. Please let us know if you continue to experience this issue after updating to the latest.

 

For all fixes in 25.2, check out https://helpx.adobe.com/after-effects/kb/fixed-issues.html.

 

Thank you all again for your reports of this issue,

- John, After Effects Engineering Team 

Status Fixed
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Explorer ,
Apr 06, 2025 Apr 06, 2025

As of today, April 6, 2025, that Mocha AE bug of using the shortcut key, Ctrl+A, and using other hotkeys still causes it to crash.

AEP version 25.1.0 (Build 68)
Windows 11

same error as everyone else here

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Adobe Employee ,
Apr 06, 2025 Apr 06, 2025
LATEST

@spencera49875421 You will need to update to the latest 25.2 version of After Effects in order to have the fix.

 

Cheers,

- John, After Effects Engineering Team 

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