Copy link to clipboard
Copied
I have been trying to update my main apps (InDesign, Illustrator, Photoshop and Lightroom) to the newest version (not sure what version, I just always update whenever there's a notification about an update) - but it keeps failing! This warning box shows up for all 4.
Has anyone else experienced the same issue? Or know how to fix it?
Apologies and thanks a million in advance if this had a simple silly solution that I missed..

Okay, so I have actually solved the problem myself so I am just gonna post here because it really was something super silly....
I ended up doing the age-old 'have you tried turning it back off and on again?' trick. Turned my machine off, then turned it back on and VOILA - it WORKED!
No idea why or how.
Copy link to clipboard
Copied
at what point do you see that message? eg, does the app start to update, reach a certain percentage and then display that message?
Copy link to clipboard
Copied
At the very beginning, it just wouldn't even load
Copy link to clipboard
Copied
Moving to Creative Cloud Download & Install​
Copy link to clipboard
Copied
Okay, so I have actually solved the problem myself so I am just gonna post here because it really was something super silly....
I ended up doing the age-old 'have you tried turning it back off and on again?' trick. Turned my machine off, then turned it back on and VOILA - it WORKED!
No idea why or how.
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more