I need adobe photoshop 2020 back 22.2 doesn't work and the newer one won't install

[MiguelEzquizofrenico]

I need to find a way for creative cloud to reinstall the ps2020 I just unistalled by mistake, I thought newer photoshops will work with my AMD phenom cpu from 2012. Turns out I unistalled the last photoshop that worked wiht my cpu pc.

Is there a way to find the older 2020 photoshop? the installer doesn't show it, the oldest it shows is 22.2 which shows a IPP library error but the previous version of it worked.

What is a solution for me?

[Manan Joshi]

Hi @MiguelEzquizofrenico,
Only the latest two versions of the Creative Cloud apps are supported and available for download. Also, Adobe has discontinued publishing public download links for installers since CC2020. Hence, the only option to get an installer for CC2020 would be to contact Adobe support, they will provide one it they have it handy. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

[MiguelEzquizofrenico]

the agent tells me he can't give me an old installer link cause is not supported. he gave me a link for 22.0 which still didn't work I need 21.04 or close to that one. Anyone here can help me find that installer? I looked found one link from this site to another website but I can't find the link yet is hidden. Anyone just point me to the link?

[kglad]

1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

2. for versions cc 2019 and older, use prodesign tools.com*.

3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links.**

---------------------------------------------------------------
* most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

follow the directions (esp, step 1)

save the install file. it may not remain online.

thank jim @ prodesigntools.com
-------------------------------------------------------------

** there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

and, if the first agent isn't able to supply the major version you want (and they don't have minor updated versions), try another agent.

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam,

https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td...

[raj5FBD]

prodesign tools.com is this leagal side or pirated versions of adobe

[Shivangi_Gupta]

Hi Raj,
Adobe provides installers for the current apps and the previous major version of each Creative Cloud application only. There is no direct link for downloading the older versions.

However, you can always choose to retain the old version when there is any update for the apps. 

You can check more info here: https://adobe.ly/4c2TKRq

Let us know if you have any questions. 

Regards,

Shivangi

[kglad]

prodesigntools.com provides links to adobe's servers.  ie, it's a legit website with no warez links.

[MiguelEzquizofrenico]

I can't do it, support won't help me because the version I want is a version older. I need the latest 21,xx that was ever made, that one the last that worked on my desktop phenom ii with 64GB ddr3 before I mistankenly uninstalled it thinking 22.2 will work

[kglad]

that's not available directly.  the best you can do is install the  .0 version and carefully update.

[MiguelEzquizofrenico]

look CC app gives me a big jump to 22.2 from 20.01 so I can't get the intermediate 21.0x I'm aiming

at least i got ps

[kglad]

try setting your system clock judiciously and then reset your cc desktop app.

[MiguelEzquizofrenico]

I downloaded w_ipp_oneapi_p_2021.7.0.25929_offline but apparently i need 2020.0.1 cause this one still can't make ps 22.2 work. 2020.0.1 is what ps says I need from launch. anyone has this different file? I can't find it on google

[kglad]

adobe doesn't have it so it's just a file from the web, if you find something.  ie, it test it thoroughly before installing and even downloading is some risk.

[MiguelEzquizofrenico]

adobe doesn't have it so it's just a file from the web, if you find something.  ie, it test it thoroughly before installing and even downloading is some risk.

By @kglad

does anyone has it? i can't find it on the Intel site neither. there is a direct link to the 2022 ipp file but there are some numbers added too that i can't just guess to get the 2020.0.1

[Lumigraphics]

Your best bet is use the ProDesignTools link to download CC 2019. Or maybe upgrade to a current computer.

[kglad]

no one has the installation file for a non-zero cc version unless they performed some kind of hack.  ie, stand-alone installers for non-zero versions are nonexistent.