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A
Alessandro Bernardi Pavia
Participant
November 15, 2017
解決済み

move the photoshop and ligtroom license from old to new desktop

  • November 15, 2017
  • 返信数 2.
  • 814 ビュー

I'm changing my mac. how do I move the photoshop and ligtroom  license from old to new?

このトピックへの返信は締め切られました。
解決に役立った回答 Kanikas

Hi Ale,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app

You can download the installer for Creative Cloud from here :
https://www.adobe.com/creativecloud/desktop-app.html

After you install the Creative Cloud desktop application  , you will need to sign in with an Adobe ID and Password. Then you can install apps. This link offers more information and step by step instructions if you need it:  Creative Cloud Help | Download, install, update, or uninstall apps

Hope this helps!

Feel free to update the thread for more questions.

Thanks

Kanika

返信数 2

Kanikas
Kanikas解決！
Legend
November 15, 2017

Hi Ale,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app

You can download the installer for Creative Cloud from here :
https://www.adobe.com/creativecloud/desktop-app.html

After you install the Creative Cloud desktop application  , you will need to sign in with an Adobe ID and Password. Then you can install apps. This link offers more information and step by step instructions if you need it:  Creative Cloud Help | Download, install, update, or uninstall apps

Hope this helps!

Feel free to update the thread for more questions.

Thanks

Kanika

S
stela9379451
Participant
July 20, 2018

Hello everyone,

Does this apply for Adobe Acrobat Pro DC or Acrobat XI Pro as well?

In case of a new desktop, can I re-install the software?

Thanks

Stella

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 23, 2018

stela9379451  wrote

Hello everyone,

Does this apply for Adobe Acrobat Pro DC or Acrobat XI Pro as well?

In case of a new desktop, can I re-install the software?

Thanks

Stella

Hi Stella,

Sorry for being late.

You can have any Adobe product (also the perpetual ones) installed on 2 computers. However, the perpetual Licenses have a counter that can only be reset or expanded by Adobe on request, ie when you have a crashed computer. In all other cases, you need to deauthorize before authorizing on the new computer. (at least these are the information I have for CS5, newer products may allow for activation through your Adobe id.)

With subscription based products, you manage those licenses with your Adobe id.

According to the terms, you may not use the software concurrently, ie having a coworkerker on one machine and you on a second one.

Greetings,

Abambo.

ABAMBO | Hard- and Software Engineer | Photographer
    D
    Dave Merchant
    Legend
    November 15, 2017

    With CC it's simple as there are no license keys to move around:

    - Sign out from the CC Desktop app on the old computer by clicking the user icon in the top corner.

    - Install your CC software on the new computer and sign in again.

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