IMPOSSIBLE TO CANCEL MY FREE TRIAL ADOBE LIGHTROOM

[RESILIER ESSAI 7JR/LIGTHROOM]

Hi all ,

When I go on my adobe acess account , I click  on the manage your account to cancel my free 7 days trial and it says that I have to go the apple store , when I get into , i HAVE NOTHING EXPLAIN TO CANCEL MY SUBCRIPTION...

Some help would be great 

I ALSO TRIED TO TEXT TO THE HELP ONLINE SUPPORT, BUT WE ARE SATURDAY AND THEY DO NOT WORK so IMPOSSIBLE TO GET FEEDBACK FROM THEM

CHEERS

[John T Smith]

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

[Nancy OShea]

ALL CAPS is the same as SHOUTING!  Please don't shout at people.

You have 14 days to cancel without penalty.  

1. Log-in below and click on the chat bot icon.
   https://helpx.adobe.com/contact.html
2. Type AGENT followed by the enter key. 
3. If an agent doesn't join right away, try a different web device/browser that accepts cookies and doesn't have script blockers.