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April 19, 2012
解決済み

[Consolidation-Locked] Lightroom 4 on XP

  • April 19, 2012
  • 返信数 5.
  • 46440 ビュー

Lightroom 4 comes with a 32 and 64 bit install but does not install under XP.  Lightroom 3.6 supports XP.

WE SHOULD HAVE BEEN WARNED BEFORE YOU ACCEPTED PAYMENT FOR THE UPGRADE.

Fortunately, I was able to upgrade on a laptop (Windows 7 64 bit) but the display is not optimal (my desktop XP is much better).

Do you contemplate recompiling the product for Windows XP?

Message title was edited by: Brett N

    このトピックへの返信は締め切られました。
    解決に役立った回答 Mylenium

    WE SHOULD HAVE BEEN WARNED BEFORE YOU ACCEPTED PAYMENT FOR THE UPGRADE.

    You were: http://www.adobe.com/products/photoshop-lightroom/tech-specs.html. The rest is beside the point.

    Mylenium

    返信数 5

    Brett N
    Adobe Employee
    Adobe Employee
    October 18, 2012
    Hal P Anderson
    Inspiring
    June 18, 2012

    It's a dead horse. I suppose that if people want to keep beating it, no harm will be done, but it isn't going to pull the cart anymore.

    I'd suggest finding something more fun and profitable to do than to endlessly complain about dropped support for your favourite operating system--support that isn't going to get undropped.

    Hal

    JP Hess
    Inspiring
    June 18, 2012

    I agree.  It might make you feel better to complain, and to threaten Adobe that you will take your business elsewhere.  But the reality is that it isn't going to do any good.  This thread could go on for months.  If that's the way you want to entertain yourself then go ahead.  It isn't going to change anything in this regard.

    DdeGannes
    Community Expert
    Community Expert
    June 18, 2012

    I agree with Jim, and I do not think this thread can lead to any further meaningfull discussion. Maybe a moderator could make a decision here!

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    JG_Coleman
    Participant
    June 18, 2012

    In regards to the original post, no super-special "warning" is to be expected from Adobe.  A very basic rule of thumb when purchasing any software is to check the system requirements first.  I'll admit that I get lazy sometimes and don't bother to do this, but it's not as if it's the software company's fault!

    @OP:  Sure, it sucks that you bought LR4 thinking it would work on Windows XP, only to be severely disappointed.  I can sympathize.  And, sure, this is the first version of Lightroom that doesn't work on XP.

    At the same time, its all right there in the publicly-available list of system requirements... nothing was hidden from you.  If you took all of a few minutes to check the requirements, there would've been no surprises at all.  I really don't think that Adobe ought to have to plaster huge warnings all over their LR4-related pages to effectively punch you in the face with the news that LR4 doesn't work on XP.  Software buyers have always been expected to read the system requirements... its a pretty fundamental part of the software-buying process.  That LR used to run on XP until the latest version is really beside the point.  Check the system requirements from now on (it only takes a minute) and I guarantee you'll never have this problem again with any software, even many years into the future.

    June 18, 2012

    Clearly an oversight on my part (as well as many others) and Adobe was kind enough to offer me a refund, which I declined as I was able to install it on a Windows 7 machine anyhow.

    As others have pointed out, this is the first (and so far, only) editing software that has dropped support for XP. XP will be supported by Microsoft for another 22 months, mainly because Vista was such a disaster, but also because there is still a significant XP user community. As I pointed out earlier, the issue does not seem to be XP as much as it is the 64-bit requirement.

    Not everyone is enamored with Lightroom, for a number of reasons.  I don't think this situation calls for the condescending comments I have heard from several Lightroom users.

    JG_Coleman
    Participant
    June 18, 2012

    I run LR4 on Windows 7 32-bit... so I'd say it has more to do with Windows XP (at least as far as Windows goes... I don't use Macs).

    Indeed, people have gotten quite worked up over this.  I mean, I think it really as to do with the fact that people are so divided over their opinion of operating systems.  For example, I have commonly heard the argument that "Vista was a disaster", as you say.  Not for me... worked just fine... no complaints.  Maybe Vista was indeed a disaster for some, but certainly not all.  I mean, the average Joe or Jane that bought a computer with Vista installed (i.e. the average users that comprise the bulk of the computer-using community) was really pretty indifferent on the issue.

    So the moment that somebody says "so-and-so operating system is crappy", some people offer resounding agreements while others sit there scratching their head wondering what was so profoundly bad about it.  And, as with opinions on car manufacturers, for example, people who've had a bad experience with a given operating system have a tendency to vehemently insist that everyone in the world had the same problems.  This, of course, is not the case... so any severely polarized arguments about the quality of an OS are going to generate equally polarized responses.

    The real divisive issue here is that, in a world where the average computer arguably becomes a dinosaur in 5 years, there's a significant portion of the population that feels like Windows XP users will clutch at the more-than-a-decade-old OS until somebody finally forcefully pries it from their aging fingers.  I will admit that my own viewpoint lies more along these lines.  And the viewpoint on that side of the argument is that "windows xp users need to move on at some point" and that they are gonna be pissed about it no matter when it happens... so why not just start prying now.  Yes, Windows XP was good n' all, but for many people its getting to a point where its over-stayed its welcome, especially when people that are quite happy with Win7 machines see comments on the Adobe site where people claim that Adobe "ought to be ashamed" for not supporting XP, as if it's some kind of obligatory qualification for any software worth it's salt.  Nonsense!  There is nothing to be ashamed about... that's honestly more than a bit melodramatic.

    The people on this side of the argument sort of think," You've been able to use the same OS for 10 years... that, in itself, is a miracle."  How much longer did you really think it would last?

    And, sure, I'll admit that that may be a rather insensitive viewpoint that doesn't take into account the requirements of many users which, for this reason or that, still use XP.  But, at the same time, I really feel like this is less about XP being some "super-amazing" operating system and more about people being angry that they might have to upgrade a computer earlier than they preferred in order to use LR4.  Understandable... but also inevitable.  Maybe Adobe could've tried to hold off on dropping XP support for LR4 by disabling menus or the such, but how long is it going to go on for? LR5? LR6?

    I imagine that some would try to say that," Adobe should just support XP entirely until Microsoft drops support for XP."  Yet, earlier in this thread, somebody wrote something like, "Just because MS is dropping support for XP doesn't mean its going away."  I mean, there comes a point where it's just unreasonable to not finally upgrade... take your pick between Vista or 7... even Win8 will be out later this year.  You've got no shortage of choices... and if you truly believe that they are all terrible... well, you really need to re-evaluate the situation.  There needs to be some point at which XP users are willing to adopt a "new XP"... either that, or simply accept that their aging choice of OS is going to become more and more of an inconvenience for them with the progressively greater loss of support that will undoubtedly occur over the next few years.

    Hell, I've never enjoyed laying down the cash for a new machine... it sucks... and it's expensive.  But, I've also had no choice but to do it a half-dozen times over the past 14 years or so... that's just the nature of the digital beast these days, guys.  It's not Adobe's fault... and, quite honestly, it's not Adobe's problem... not in a mean way... just in a frank and practical sense.

    April 27, 2012

    Hello Adobe,

    How can I purchase Lightroom 3.6 now?

    I have windows XP and lightroom 1 and I want to upgrade. When I click "Buy" in Lightroom 3.6 demo, it goes to the Lightroom 4 purchase page. will the Lightroom 4 serial number work with Lighroom 3.6? Is there another way to buy Lightroom 3.6 upgrade from 1.4?

    Thank you.

    Jeffrey_A_Wright
    Legend
    April 27, 2012

    We are only offering the purchase of Lightroom 4 presently.

    April 28, 2012

    I understand, but will the serial number of Lightroom 4 fit Lightroom 3.6?

    I only have Windows XP, does it mean I have no upgrade options from my lightroom 1.4 or I can use 3.6?

    Mylenium
    Mylenium解決!
    Legend
    April 20, 2012

    WE SHOULD HAVE BEEN WARNED BEFORE YOU ACCEPTED PAYMENT FOR THE UPGRADE.

    You were: http://www.adobe.com/products/photoshop-lightroom/tech-specs.html. The rest is beside the point.

    Mylenium

    April 20, 2012

    Thanks for pointing that out, but I am waiting for an official reply from Adobe on this topic.  I think they will come up with something more positive.

    1. There was nothing mentioned at the point of sale about abandoning support for Windows XP.  Neither was anything pointed out in either of the two communications from Adobe - in the order confirmation or in the serial number email.  There was no warning on the download page and the install did not stop until the MSI began to run.
    2. There is no other Photoshop (or competitive) product that does not install and run under XP.  I have not checked other Adobe products, but I suspect Lightroom is unique in this issue.
    3. Microsoft support for XP (and Office 2003) does not end until April, 2014.
    4. I am upgrading from Lightroom 3.6, which does run on XP.

    I have been in the application software business for over forty years and have two Windows 7, one Vista and two XP machines, so I know which of these machines might be marginal – this usually means memory and processing speed.

    I suspect that the reason for not supporting XP is more likely a question of not being able to get it thorough testing in time or not wanting to expend the resources to support the older operating system.  I wonder how candid Adobe will be in its response to my posting.

    Jeffrey_A_Wright
    Legend
    April 20, 2012

    Selmslie I apologize for your inconvience but unfortunately it is a requirement to have Windows Vista SP2 or later to use Lightroom 4.  This limitation was put in place to offer many of the great features in Lightroom 4.  Mylennium has already offered the links to the system requirements but they can be found at http://www.adobe.com/products/photoshop-lightroom/tech-specs.html.

    You are certainly welcome to request a refund for your purchase.  The directions on how to accomplish this can be found Return, change Adobe orders | North America - http://helpx.adobe.com/x-productkb/policy-pricing/return-change-orders-north-america.html.

    You are correct that you can purchase Photoshop Elements 10 or Photoshop CS5.1 currently to use a Photoshop product under Windows XP.  Unfortunately there is no work around to allow Photoshop Lightroom 4 to function within the Windows XP environment.  If you wish to continue using Photoshop Lightroom 4 it would be necessary to upgrade your operating system to at least Windows Vista Service Pack 2 or higher.