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icm or icc color profile file not visible in Lightroom or Photoshop

Community Beginner ,
Oct 23, 2017 Oct 23, 2017

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I plan to create a photobook with momento. They have provided me with a link to their color profiles. I installed the required profile on my iMac (OS 10.12.6) in Library/ColorSync/Profiles - where my other icc files are. I then re-started Lightroom CC (v2015.12)  and Photoshop CC 2108 (2 but the momento profile was not visible. I then noticed that the momemto file was not an icc extension but icm. My research on various forums advised icc and icm are one and the same - icm being typically Windows but should be recognised by other OS. The forums advised that the easy solution is merely to amend the extension from icm to icc. I have done this but neither LR nor PS can see this profile. What can anyone advise?

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LEGEND ,
Oct 23, 2017 Oct 23, 2017

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moved to Lightroom Clasic forum

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Community Beginner ,
Oct 24, 2017 Oct 24, 2017

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I have since tried to install these profiles on my Macbook - same result - not recognised by LR.

Neither the icm extension files nor the two icc files that were in the same zip file. Changing the extension to icc made no diference.

Then I downloaded an icc profile from Ilford for one of their Gallerie papers. Following the same procedure I copied the file into Finder: Library/ColorSync/Profile  -  and voila! it worked and is visible in Lightroom.

So I can only think it is an issue with the files from momento.

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Community Expert ,
Oct 24, 2017 Oct 24, 2017

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Are these CMYK profiles?

AFAIK, LR currently does only support RGB profiles. It once did support CMYK for soft proofing as well, but this has been removed at some point due to inconsistent results.

Lightroom 2015.6: CMYK profiles can no longer be selected for soft proofing | Photoshop Family Custo...

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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Community Beginner ,
Oct 24, 2017 Oct 24, 2017

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Aha! You may be on to something. I will check tomorrow with momento. Thanks. I'll post an update

My Googling came up with interesting links on the issue on Mac  not recognising profiles.

website :-

http://www.chromix.com/colorsmarts/?-session=SessID:7CAAE4C3190110AC0BwimK3B1511

and

http://www.chromix.com/ColorSmarts/smartNote.cxsa?snid=998&-session=SessID:7CAAE4C318fad31026uXn4311...    

On the first link above there is a utility called “Make Profile”. I have downloaded it for my iMac (OSX 10.12.6). It is a .sit file. To expand it I had to download Stuffit Expander fro the Mac app store. But then when I tried to expand the .sit file the message came up “PC no longer supported”.

I gathered though that this “Make Profile” was a  Mac utility.

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Community Beginner ,
Oct 24, 2017 Oct 24, 2017

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HI, Yes momento confirmed the the icc profiles in question are in fact CMYK,

But they assure that Photoshop can work with CMYK profiles. I also had the same problem yesterday when I opened PS and went to file/ Print and then with Photoshop manages colour looked up the various profiles. The momento icc's did not come up.

So I then downloaded an icc profile from Ilford, installed it, yes it was visible in PS>

Now more seriously, when I open an image in PS CC 2018 and select file/print, the app just hangs. I have to kill it for not responding. I have uninstalled it and reinstalled three times - same issue. I also then re-installed PS CC 2017 - and still the same problem.  I am at my wits end. What can you advise?

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Community Beginner ,
Oct 24, 2017 Oct 24, 2017

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Since the last post I have managed to resolve the print function issue - it was a Mac print server issue. I reset the SMC and rebooted.

I was then finally able to see the momento iicc profile (once I chnaged the extension from icm to icc) from  View/Proof setup/Custom  and then select the profile from the dropdown.

So the key learning for me is (if my thinking is correct) that as the profile in question is a CMYK, and as the PS print management does not support it (or  an error message # below comes up) the CMYK profile is only available in the proofing mode.

SO I am good to go. And I thank you for your earlier input that set me on the right track.

# error: The option for "No Color Management" is no longer listed in the Color Handling pop-up menu in the Photoshop CS5 Print dialog box. Use the Adobe Color Printer Utility application to print your targets without color management applied.

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