Macbook Pro and Lightroom Classic CC crash on Export

Forum|Forum|8 years ago
January 4, 2018
返信数 1.
1126 ビュー

For the last few months my 2017 Macbook Pro has been crashing whenever I export files from Lightroom Classic CC. My computer does not crash at any other time, which is making me think that it is an issue with Lightroom Classic CC and not with my computer or external hard drive (16TB G-Raid, this is where I store my working photo files). The computer also randomly crashes when I am editing photos in Lightroom as well, but the most consistent way to make it crash is exporting the images.

Has anyone else encountered this, if so do you have any suggestions on how to solve this problem?

Thank you!

このトピックへの返信は締め切られました。

DdeGannes

Community Expert

You have provided limited information about the specs of your Mac book pro,e.g OS, HDD capacity, Ram, Free disk space etc. Some observations, you appear to have lots of available external storage space. How is the Raid drive connected, usb, FireWire, network ?

However the Lightroom export function is very taxing on your available internal HDD Free space and particularly avalable RAM. Are you exporting high volumes of raw files or also have video files included. It’s better to have multiply exports being processed at the same time than one large export of several thousand in one export. Please provide additional details to assist other users in suggesting best practice.

I would suggest you check your Ram for failing or bad modules.

Regards, Denis: Laptop Win 11, ver 24H2, LrC 15.4 PS 27.8;

G

Garrett Grove作成者

Participant

This is my first time using this forum, so I apologize for the lack of information. I am using macOS High Sierra 10.13.2 with a 2.9 GHz i7 processor, 16GB 2133 MHz memory, Intel HD Graphics 530 1536 MB graphics and I have 154 GB available on my 500 GB Flash drive.

My G-Raid drive is connected via USB 3.0 (not usb-c)

When I export the raw files to JPEG or TIFF the computer is crashing on an export of less than 50 photos, so the exports are not large.

Hope this helps.

dj_paige

Legend

https://forums.adobe.com/people/Garrett+Grove wrote
This is my first time using this forum, so I apologize for the lack of information. I am using macOS High Sierra 10.13.2 with a 2.9 GHz i7 processor, 16GB 2133 MHz memory, Intel HD Graphics 530 1536 MB graphics and I have 154 GB available on my 500 GB Flash drive.
My G-Raid drive is connected via USB 3.0 (not usb-c)
When I export the raw files to JPEG or TIFF the computer is crashing on an export of less than 50 photos, so the exports are not large.
Hope this helps.

Computer crashing is almost always a corrupt video driver; or a hardware malfunction.

You need to re-install your video driver; and run diagnostics on all of your hardware, plus check the fans to make sure the CPU is not overheating.

サインアップ

ソーシャルログイン

コミュニティへログイン

ソーシャルログイン

ファイルをウイルススキャンする。

このファイルはダウンロードできません