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165

P: Generative Fill Button greyed out (age)

Community Beginner ,
May 23, 2023 May 23, 2023

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After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

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correct answers 1 Correct answer

Adobe Employee , Nov 02, 2023 Nov 02, 2023

This issue was fixed with the 24.6 release

 

Status Fixed

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correct answers 2 Pinned Replies

Adobe Employee , May 24, 2023 May 24, 2023

Current known fixes/workarounds for this are listed in this FAQ: 

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Adobe Employee , Jun 06, 2023 Jun 06, 2023

Everyone, if you are having issues with Generative Fill, please download the latest beta: 

Adobe Photoshop Version: 24.6.0 20230603.m.2196 77b00e0 x64

and restart Ps beta and see if this solves this.

 

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Adobe Employee ,
May 25, 2023 May 25, 2023

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Hi @Jis300699454ik1 could you share a screenshot of your workspace and what error you are seeing?

 

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Community Beginner ,
May 25, 2023 May 25, 2023

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Hallo,

ich habe gestern die aktuelle Beta-Version installiert - "Generative Füllung" war nicht verfügbar.

Deshalb habe ich die Beta heute deinstalliert und neu insatlliert - das Feature ist aber immer noch nicht verfügbar.

Sehr schade!

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New Here ,
May 25, 2023 May 25, 2023

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Thanks for fast reply 🙂

Here the screenshot, the notification is in dutch, it says its not possible
now.

Met vriendelijke groeten,
*Jis Van der Linden*

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Adobe Employee ,
May 25, 2023 May 25, 2023

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Hi, screenshot does not appear to be here...

 

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New Here ,
May 25, 2023 May 25, 2023

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Hi All, just found the answer elsewhere, it is as simple as adding your Month & Year of birth to Behance.

This worked for me.

How to fix greyed out generative fill 

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New Here ,
May 25, 2023 May 25, 2023

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Hallo, for me it was the Windows10FirewallControl that blocked Photoshop. Now the generative filling is possible. Hope this can help you.

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Adobe Employee ,
May 25, 2023 May 25, 2023

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@Johannes22753139gy85 thank you for that update. Could you share some screenshots of what/where you did this change/update? I think others might find that interesting and helpful.

 

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Community Beginner ,
May 25, 2023 May 25, 2023

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Hei, thats the problem. Can't find anywhere to enter my age. No pop-ups or no place to enter the age. Also i have the beta version, also the reason this is posted on the photoshop beta community. I have tried to re-install many times, no fix.

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Adobe Employee ,
May 25, 2023 May 25, 2023

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@gergelyborz 
Thank you for sharing the solution. This is the way a support community comes together!
We sent you a special "Thank you".  Please check your messages.
Thanks again,
Meredith

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New Here ,
May 25, 2023 May 25, 2023

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For those who have a latest Photoshop Beta update and the generative fill is still greyed out try logging into Behance (adobe site) with your adobe ID and then add your birthday. Once that is done restart Photoshop beta and your generative fill should work!

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New Here ,
May 25, 2023 May 25, 2023

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The standard setting of Windows10firewallControl blockspsp-fill.jpg the internet. After i switched to enable all, generative filling has become available.

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Explorer ,
May 25, 2023 May 25, 2023

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So, to summarize:

1. Uninstall Adobe Creative Cloud (along with previous installed Photoshop Beta versions)

2. Reinstall Adobe Creative Cloud

3. Install Photoshop (Beta) in English (check language settings in CC Settings menu)

4. Check for updates manually (Updates tab, right top corner)

5. Make sure your birthday is known within Behance
6. Within Photoshop (Beta) check if you have m.2128 installed (not m.2174 or lower)

From what I'm gathering, there are no other options so far if this still doesn't work. The full removal of Adobe and reinstalling seem to work some.

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New Here ,
May 25, 2023 May 25, 2023

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generate button not selectable

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New Here ,
May 25, 2023 May 25, 2023

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This works!!! FINALLY! 

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New Here ,
May 25, 2023 May 25, 2023

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I GUARANTEE THIS SOLVED THE PROBLEM!!!!!!

For those who have a latest Photoshop Beta update and the generative fill is still greyed out try logging into Behance (adobe site) with your adobe ID and then add your birthday. Once that is done restart Photoshop beta and your generative fill should work!

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Explorer ,
May 25, 2023 May 25, 2023

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For some it does, others it doesn't. I've got Generative Fill working from the start without having any birthday setup inside Behance.

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New Here ,
May 25, 2023 May 25, 2023

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I am able to get Version Adobe Photoshop : 24.6.0 20230520.m.2181 4e0245f x64 after I turned off my VPN, all the new updates are detected and the Photoshop Beta was upgraded with Generative Fill

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New Here ,
May 25, 2023 May 25, 2023

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This works, turn off your VPN

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New Here ,
May 25, 2023 May 25, 2023

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Du musst in Behance (webseit) dein Geburtstag update oder add. My German is not so great anymore:-).

Sent from my iPhone

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New Here ,
May 25, 2023 May 25, 2023

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Dear Adobe Photoshop Beta Support,

I hope this message finds you well.

I am writing to report an issue I've encountered while using the Photoshop Beta. The problem pertains to the Creative Fill feature, which has become consistently grayed out and non-responsive in my application.

When I attempt to utilize the feature in various contexts, I find that it remains unavailable, regardless of the image or layer I am working on. It's a crucial tool for my work and its unavailability has significantly disrupted my workflow.

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New Here ,
May 25, 2023 May 25, 2023

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Boonyagan30075815gkbw_0-1685064551910.png

 

Hi

My name is Boonyagan. I've used window 10. I found bug. First I used Marquee tool  to select 1 part of this image. I want generate 1 car to this image . But  Generative fill  is grey font (as you see image that I attach).I can't type or  click any thing in " generative fill".  I really hope this issue will be resolved soon. Thank you for developing this product. I'm looking forward to using this.


Regrad
Boonyagan R.

 

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New Here ,
May 25, 2023 May 25, 2023

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No geneative filloption and no option to add my DOB infor either, not sure why that would be required.

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New Here ,
May 25, 2023 May 25, 2023

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This worked for me, I am psyched to try this tool!

 

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New Here ,
May 25, 2023 May 25, 2023

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I have combed through settings at Behance after signing up through my CC account. Can't find the age verification element anywhere?? Any idea where that is hidden?

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New Here ,
May 25, 2023 May 25, 2023

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the button is grey for me, i go to tutorials > generative fill and it says it is not avaliable.
also checked in the comunity and the most viwed solution is the age thing, but my account is not requesting any age verification and on my profile theres no option to chnge it myself...

can anyone help?

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