Copy link to clipboard
After selection is active, I cannot use the generative fill button. It's visible, but greyed out...
I already switched from german language to english without success.. Please advice. Thanks !
This issue was fixed with the 24.6 release
Current known fixes/workarounds for this are listed in this FAQ:
Everyone, if you are having issues with Generative Fill, please download the latest beta: Adobe Photoshop Version: 24.6.0 20230603.m.2196 77b00e0 x64 and restart Ps beta and see if this solves this.
My Photoshop is upto date (24.3), I've downloaded/updated Beta Apps and reset all tools - yet the new AI Remove Tool doesn't show up in my PS. Has anyone else experienced this problem, and if so is there a fix?
The AI tool is available in the Photoshop Beta release - not 24.3. Its found under the Healing Tools section.
I have downloaded and opened the Beta version of Photoshop and the Remove Tool is missing from the "Brush Healing Group". Screen save below shows this is the Beta version but the pull-out for the Healing Brush shows the Remove Tool is missing.
Try clicking the three dots further down the toolbar and choose Edit toolbar. In the dialogue that opens click on 'restore defaults'.
Moved from Photoshop to Photoshop (Beta)
Thanks for your attention to this problem. Sadly this hasn't worked. Still struggling.
I have downloaded the Photoshop (Beta) version but Remove Tool missing. Tried going into the Edit Tool Bar option (...) in the tool bar and clicked on "Restore Defaults". No luck.
Many thanks Kevin - all sorted now 🙂
Hi @Jytte0D45 What version is your Photoshop Beta?
If you don't have 24.5.0, check to make sure you Creative Cloud Desktop App is updated, then uninstall the old beta, sign out of Creative Cloud Desktop, log back in and try downloading again.
Why is the Generator section disabled?
Photoshop Beta 24.6.0
MacBook Air M1, 2020
macOS Ventura 13.3.1
HiThere was an update a few minutes ago. I installed it, checked again, now the Generative Fill field is finally here, but.... it's greyed out/inactive.
PS Beta Version: 24.6.0 20230520.m.2181 4e0245f
Apple M1 / MacOS 13.3.1 Ventura
Also here (latest beta on Windows 11), button "generative fill" is greyed out...
thanks for this post. I see the Generative Fill button, but it is grayed out. When hovering over the button, it simply says "Generative Fill is currently not available". I just downloaded PS Beta today to try it, and I am on version "Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64".
Thanks for any help and advice on how to make this work, please?
Same here 😞
Hi @Jean H. here are some reasons you may be having this issue:
Generative Fill in the Photoshop (beta) app is only available to users of at least 18 years of age with a Creative Cloud Individual license along with CC Teams, CC Enterprise, and our Educational customers.
For users under 18, Generative Fill is visible but disabled. Also, for non-RGB 8/16 bits documents, the feature is visible but disabled. Hovering over the Generate button will show a tooltip explaining why the feature is unavailable.
Generative Fill is not available in China at this time.
Hi @Patrick Bu.
as mentioned above, I have same issue. I am older than 18 , my picture formnat is RGB 8-bit, but the button is greyed out. Also no tooltip, why it is greyed out, just saying "it is currently not available". Any further hints ?
Thank you for the update @Patrick Bu.
Let's try this:
Delete your Ps beta app via CCD
Restart your computer
Install Ps beta 24.6 via CCD, does it work now?
Generative fill is disabled
my generative fill is not working, i have the latest update and the buttons are there on my screen but they cannot be used. i just worked with an agent online and we could not resolve it either but asked me to submit a bug as well. i would like to hear back when this is fixed
Hey CoryI tried what you said. Uninstalled, computer restart, installed again and... still no Generative Fill.
@geraldjoehri have you gone through the helpx doc to make sure your setup/age/etc all meet the requirements?
I also noticed, that there are different versions out there. Someone on YouTube said, his version (which works properly) is 24.6.0 20230520.m.2181 4e0245f while mine (I just checked for new updates) is 24.6.0 20230520.m.2181 4e0245f 🤔