P: Menu Flicker when Painting in Full Screen Modes

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New Here ,
Jan 11, 2022 Jan 11, 2022

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Whenever I go to paint in a full screen mode, if I have more than ~a handful of layers in a larger file (~100mb+), all the menus and tool panels flicker almost every time I make a brush stroke. It's unfortunately not quite consistent enough for me to give exact repro steps (I haven't figured out what triggers it besides full screen modes), though I've seen it happen in a wide variety of file sizes with different numbers of layers. This doesn't happen for me when I'm in a normal view with a floating or docked window, which is how I've had to work for a while. It's very distracting and makes working in full screen modes untenable.

 

I've observed this on my home and work Windows 10 machines. Both have good graphics cards, processors (i7) and at least 32gb RAM, both using Wacom Intuos tablets. I've tried mucking with the graphics card settings, but that doesn't seem to have any impact (even after restarting Photoshop).

 

I usually have the Brushes window open, displaying their stroke previews, the Brush Settings open, the Navigator, plus Info, Color, Properties, Layers, Actions, History (50 states), and Layer Comps. Dual 4K monitors. (also seen with 1x2k and 1x4k dual monitor setup). 

 

I've been having this problem in Photoshop for at least the last 2 years.

Bug Unresolved
TOPICS
Windows

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16 Comments
Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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Do you have G-Sync enabled on this machine? If so, can you disabled it?

https://community.adobe.com/t5/camera-raw-bugs/p-cursor-stuttering-amp-screen-flickering-in-photosho...


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Jan 14, 2022 Jan 14, 2022

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All 4 of my monitors that I've seen this issue on do not have G-Sync. 

In case it's helpful, I have:

2x HP Business Z27 2TB68A8 

1x ASUS PB279Q 

1x Dell U2717D

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Adobe Employee ,
Jan 14, 2022 Jan 14, 2022

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Ok. Engineers will probably want to see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Jan 15, 2022 Jan 15, 2022

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Adobe Photoshop Version: 23.1.0 20211208.r.143 83e47c5 x64
Number of Launches: 131
Operating System: Windows 10 64-bit
Version: 10 10.0.19043.1466
System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4200 MHz
Built-in memory: 32726 MB
Free memory: 20978 MB
Memory available to Photoshop: 25157 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.950
ACP.local Status:
- SDK Version: 1.50.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.2.0.17
- Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.86.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unifed Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1070
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,480 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
Display: 2
Display Bounds: top=15, left=3840, bottom=2175, right=7680
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=63318847 -comment=Photoshop Version: Adobe Photoshop 23.1.0 20211208.r.143 83e47c5 x64

[1442 ms]
Start sniffer 2022-01-15 19:25:20
# Photoshop Version: Adobe Photoshop 23.1.0 20211208.r.143 83e47c5 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=63318847 -comment=Photoshop Version: Adobe Photoshop 23.1.0 20211208.r.143 83e47c5 x64

{81 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((2,560 10) -> (5,120 1,450), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1070
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 8,480 MB
VRAM: 8,480 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,157 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_779584f127081d2b\nvldumdx.dll
Driver date: 2021-10-13 000000.000000-000
Driver age: 3 months
Driver version: 30.0.14.7239
Supports UMA: UNSUPPORTED
D3D-ID: 7041
End platform native
{818 ms}

{818 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((2,560 10) -> (5,120 1,450), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1070/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 8,480 MB
VRAM: 8,480 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,157 MB
API version: 2.1 (2.1.2 NVIDIA 472.39)
Device version: 2.1 (2.1.2 NVIDIA 472.39)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_779584f127081d2b\nvldumdx.dll
Driver date: 2021-10-13 000000.000000-000
Driver age: 3 months
Driver version: 30.0.14.7239
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{1069 ms}

{1069 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1070
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 187 GB / s
Compute score: 2,469.18
Device name string: NVIDIA GeForce GTX 1070
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{1356 ms}

Exit code kExitNormal
End sniffer 2022-01-15 19:25:21
[kStatusNormal, kExitNormal]

[1442 ms]
Finish RunAllAPIs

[4299 ms]
Start GetSnifferResult

[4299 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970823935369786102
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\tenth\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
U:\, 446.0G, 42.6G free
S:\, 931.4G, 296.3G free
C:\, 446.0G, 42.6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

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AdobeLinguistic.dll Adobe Linguisitc Library e047f0a
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/11/11-04:15:13 79.c500e56 79.c500e56
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.0dd9fac 79.0dd9fac
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adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
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AIDE.dll AIDE 2021/11/18-18:02:50 79.79a213b 79.79a213b
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
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AXEDOMCore.dll AXEDOMCore 2021/11/11-00:38:42 79.ca6d1f4 79.ca6d1f4
Bib.dll BIB 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
BIBUtils.dll BIBUtils 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
boost_date_time.dll photoshopdva 14.0.0
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CoolType.dll CoolType 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
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DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
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dvaaccelerate.dll photoshopdva 14.0.0
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dvaaudiodevice.dll photoshopdva 14.0.0
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dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
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dvascripting.dll photoshopdva 14.0.0
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dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.5.6-1-720c425
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
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igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
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ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
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ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
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ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
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UPIC 2.3.1


Required plugins:

Accented Edges 23.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.1 - from the file “Filter Gallery.8bf”
Average 23.1 - from the file “Average.8bf”
Bas Relief 23.1 - from the file “Filter Gallery.8bf”
BMP 23.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.1 - from the file “Filter Gallery.8bf”
Charcoal 23.1 - from the file “Filter Gallery.8bf”
Chrome 23.1 - from the file “Filter Gallery.8bf”
Cineon 23.1 - from the file “Cineon.8bi”
Clouds 23.1 - from the file “Clouds.8bf”
Color Halftone 23.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.1 - from the file “Filter Gallery.8bf”
Conté Crayon 23.1 - from the file “Filter Gallery.8bf”
Craquelure 23.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.1 - from the file “Filter Gallery.8bf”
Crystallize 23.1 - from the file “Standard MultiPlugin.8bf”
Cutout 23.1 - from the file “Filter Gallery.8bf”
Dark Strokes 23.1 - from the file “Filter Gallery.8bf”
De-Interlace 23.1 - from the file “Standard MultiPlugin.8bf”
Dicom 23.1 - from the file “Dicom.8bi”
Difference Clouds 23.1 - from the file “Clouds.8bf”
Diffuse Glow 23.1 - from the file “Filter Gallery.8bf”
Displace 23.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.1 - from the file “Filter Gallery.8bf”
Entropy 23.1 - from the file “statistics.8ba”
Export Color Lookup Tables 23.1 - from the file “Export3DLUT.8be”
Extrude 23.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.1 - from the file “FastCore.8bx”
Fibers 23.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.1 - from the file “Filter Gallery.8bf”
Filter Gallery 23.1 - from the file “Filter Gallery.8bf”
Fresco 23.1 - from the file “Filter Gallery.8bf”
Glass 23.1 - from the file “Filter Gallery.8bf”
Glowing Edges 23.1 - from the file “Filter Gallery.8bf”
Grain 23.1 - from the file “Filter Gallery.8bf”
Graphic Pen 23.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.1 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.1 - from the file “Standard MultiPlugin.8bf”
IGES 23.1 - from the file “U3D.8bi”
Ink Outlines 23.1 - from the file “Filter Gallery.8bf”
JPEG 2000 23.1 - from the file “JPEG2000.8bi”
Kurtosis 23.1 - from the file “statistics.8ba”
Lens Blur 23.1 - from the file “Lens Blur.8bf”
Lens Correction 23.1 - from the file “Lens Correction.8bf”
Lens Flare 23.1 - from the file “Standard MultiPlugin.8bf”
Liquify 23.1 - from the file “Liquify.8bf”
Matlab Operation 23.1 - from the file “ChannelPort.8bf”
Maximum 23.1 - from the file “statistics.8ba”
Mean 23.1 - from the file “statistics.8ba”
Measurement Core 23.1 - from the file “MeasurementCore.8me”
Median 23.1 - from the file “statistics.8ba”
Mezzotint 23.1 - from the file “Standard MultiPlugin.8bf”
Minimum 23.1 - from the file “statistics.8ba”
MMXCore Routines 23.1 - from the file “MMXCore.8bx”
Mosaic Tiles 23.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.1 - from the file “Filter Gallery.8bf”
Note Paper 23.1 - from the file “Filter Gallery.8bf”
NTSC Colors 23.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.1 - from the file “Filter Gallery.8bf”
OpenEXR 23.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.1 - from the file “Filter Gallery.8bf”
Palette Knife 23.1 - from the file “Filter Gallery.8bf”
Patchwork 23.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.1 - from the file “Standard MultiPlugin.8bf”
PCX 23.1 - from the file “PCX.8bi”
Photocopy 23.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.1 - from the file “ChannelPort.8bf”
Pinch 23.1 - from the file “Standard MultiPlugin.8bf”
Pixar 23.1 - from the file “Pixar.8bi”
Plaster 23.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.1 - from the file “Filter Gallery.8bf”
Pointillize 23.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.1 - from the file “PBM.8bi”
Poster Edges 23.1 - from the file “Filter Gallery.8bf”
PRC 23.1 - from the file “U3D.8bi”
Radial Blur 23.1 - from the file “Standard MultiPlugin.8bf”
Radiance 23.1 - from the file “Radiance.8bi”
Range 23.1 - from the file “statistics.8ba”
Render Color Lookup Grid 23.1 - from the file “Export3DLUT.8be”
Reticulation 23.1 - from the file “Filter Gallery.8bf”
Ripple 23.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.1 - from the file “Filter Gallery.8bf”
Save for Web 23.1 - from the file “Save for Web.8be”
ScriptingSupport 23.1 - from the file “ScriptingSupport.8li”
Shake Reduction 23.1 - from the file “Shake Reduction.8bf”
Shear 23.1 - from the file “Standard MultiPlugin.8bf”
Skewness 23.1 - from the file “statistics.8ba”
Smart Blur 23.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.1 - from the file “Filter Gallery.8bf”
Solarize 23.1 - from the file “Solarize.8bf”
Spaces 23.1 - from the file “Spaces.8li”
Spatter 23.1 - from the file “Filter Gallery.8bf”
Spherize 23.1 - from the file “Standard MultiPlugin.8bf”
Sponge 23.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.1 - from the file “Filter Gallery.8bf”
Stained Glass 23.1 - from the file “Filter Gallery.8bf”
Stamp 23.1 - from the file “Filter Gallery.8bf”
Standard Deviation 23.1 - from the file “statistics.8ba”
Sumi-e 23.1 - from the file “Filter Gallery.8bf”
Summation 23.1 - from the file “statistics.8ba”
Targa 23.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.1 - from the file “Filter Gallery.8bf”
Tiles 23.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.1 - from the file “Filter Gallery.8bf”
Twirl 23.1 - from the file “Standard MultiPlugin.8bf”
U3D 23.1 - from the file “U3D.8bi”
Underpainting 23.1 - from the file “Filter Gallery.8bf”
Vanishing Point 23.1 - from the file “VanishingPoint.8bf”
Variance 23.1 - from the file “statistics.8ba”
Water Paper 23.1 - from the file “Filter Gallery.8bf”
Watercolor 23.1 - from the file “Filter Gallery.8bf”
Wave 23.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.1 - from the file “WIASupport.8li”
Wind 23.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.1 - from the file “WBMP.8bi”
ZigZag 23.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.2.0.54 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.2.0\"
CDO: 1.107.0
CmdN: 1.10.5
CDP: 1.132.0
Projects: 1.1.3
Loaded at: 228 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "Required Folder"
Loaded at: 10603 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 20.7.3.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 3.14.242.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\"
CAPTURE: 1.2.18 STOCK: 2.0.30
Neural Filters (Prepared) 1.10.5.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.5.12.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "Required Folder"
Loaded at: 10603 ms - launch time impact: 0 ms
Photoshop Personalization (Loaded) 2.0.0.0 - from the file "Required Folder"
Loaded at: 10603 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.3.6.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 8662 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.0.0.24 - from the file "Required Folder"
Loaded at: 10604 ms - launch time impact: 0 ms

Extensions:

New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
Brusherator Preview 1.0.1 - from the file “C:\Users\tenth\AppData\Roaming\Adobe\CEP\extensions\com.kritskiy.previewrator\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Brusherator 1.3.5 - from the file “C:\Users\tenth\AppData\Roaming\Adobe\CEP\extensions\com.kritskiy.brusherator\index.html”
Palettator 1.1.3 - from the file “C:\Users\tenth\AppData\Roaming\Adobe\CEP\extensions\com.kritskiy.palettator\index.html”
Brusherator Plus 1.3.5 - from the file “C:\Users\tenth\AppData\Roaming\Adobe\CEP\extensions\com.kritskiy.brusheratorPlus\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Jan 16, 2022 Jan 16, 2022

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Curious if the problem happens when you use a mouse? Does the problem persist of you close the Info panel?

 

I see there is also a 3rd party panel. If you go to Preferences > Plug-ins... and uncheck Load Extension Panels, then restart, does the problem persist?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Jan 17, 2022 Jan 17, 2022

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Trying it out. So far so good--will report back after more time testing.

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New Here ,
Jan 17, 2022 Jan 17, 2022

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Heh, Just kidding. It just happened again, right after I:

  1. Selected a portion of the layer I was painting on
  2. Created a new layer via cut
  3. Named the new layer
  4. Grouped the old layer and new layer 
  5. Named the group
  6. Began painting on the newly created (cut) layer, and the menus flickered in time with my brush strokes.

 

I'm investigating whether moving the layer out of the group fixes it (early appearances suggest it might?) but it's too soon to say.

 

 

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New Here ,
Jan 17, 2022 Jan 17, 2022

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I've gotten it to happen again by copying part of a layer to a new layer and (I don't know if this is required) merging the new layer down to another one. So once the menu flicker happens, if I save, close Photoshop, and reopen Photoshop and the file, I can paint in fullscreen mode without a flicker. 

 

(Turns out I do this a lot without thinking about it, so it could be new layer via cut is a/the trigger?)

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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Hi Krista,

Do you have rulers enabled?  If so, does the issue occur when rulers are hidden?  Thank you.

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New Here ,
Jan 18, 2022 Jan 18, 2022

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I do not have rulers enabled.

 

If there are screenshot(s) that would be helpful to you, just let me know, and I'll be happy to include them. (Capturing the flicker as a video might be more difficult, but I could try if you'd like.)

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Adobe Employee ,
Jan 19, 2022 Jan 19, 2022

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I would be interested in a video, seeing how/what is flickering could be a clue. 
There are two monitors connected to the NVIDIA GeForce GTX 1070, yes? If so then does this happen with one monitor only? I know it's a bit of nuisance but if it does not happen with one monitor it is good info.  

FYI - you may have a tool but I use OBS and Handbrake (both free) to make videos. 

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New Here ,
Jan 23, 2022 Jan 23, 2022

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Yes - both monitors are connected to the same (only) graphics card.

When I turn a monitor off, I can still get it to happen. AND I managed to get it to happen on video while on just one screen. (Had to record at 60fps--I couldn't catch it at 30fps). The flicker starts happening at 1:15.

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New Here ,
Jan 23, 2022 Jan 23, 2022

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Note: The SD version of that video doesn't show it. Still waiting on the HD and 4K versions to finish processing--hopefully one of those will.

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New Here ,
Jan 23, 2022 Jan 23, 2022

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I've verified that you can see it in the 4k version at that YouTube link. Here's a screenshot of the frame when it happens--frame 4557 of that video. It appears that all the menus just hide for a frame. 2022-01-23 22_35_56-photoshop_fullscreen_menu_flicker_frame.png

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Adobe Employee ,
Feb 08, 2022 Feb 08, 2022

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Thanks for the video @Krista A16E5 !  I was able to see the flicker you're seeing in the 4k version of the youtube vid you posted.  I looks like you were switching between eraser and brush tools and also using the Alt key to sample.  Looks like the Alt key, which is an OS accelerator key used to access menu commands for accessibility, may be a contributing factor to this. OS and Photoshop handoffs not playing nice along with some recent GPU changes. 

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New Here ,
Feb 17, 2022 Feb 17, 2022

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Hey Chad,

Thanks for reviewing this! Would you expect this to be happening even when I'm not actively switching tools or using any modifier key? I do those things a lot, but I only see this flicker when I'm making repeated strokes with my tablet pen in brush mode (not while color-picking or using the eraser). 

Thanks for the help!

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