P: New Neural filters don't work - Photoshop 22.x

[Konstantin Kosov]

I have installed Photoshop on 2 competer.
1. i7-8700/32Gb/SSD/Quadro P620 (2x monitors FullHD)
2. i9-9900/64Gb/SSD m.2/RTX2070Super (2x monitors 2k)

On 1 computer all work normally.
On 2 computer all neural filters don't work.

Screenshot:
https://drive.google.com/file/d/1idzCi86M31Dy6OLhmru5MMdgSutOGDkD/view?usp=sharing

[FeedbackCommunityMember]

I'm on the last update of PS and the neural filters aren't working properly :s

[Guest]

I can't even download them...

[FeedbackCommunityMember]

My neural filters don't work. I uninstalled and reinstalled Photoshop. Renamed the data file and still get "There was an error running filters" message. 

I'm having a related issue with Topaz sharpen. It launches but won't run. I have exhausted the Topaz help. Nothing they suggested helped and they gave up.

[c141 flyboy]

I am running 22.4.2. When I download the neural filter for colorize it shows downloading 326.1mb ... but never seems to get to the end of the download never displays the various slider/adjustments window.

Just keeps returning to the download option.? I did delete the folder noted in the response above. And exited and restarted PS multiple times. The file I'm trying to process is just 1mb or so. The only neural filter that has an option to turn it on is Smart Portrait even after attempting to download all the individual filters.

[FeedbackCommunityMember]

I can't even download it.

[Guest]

A total disgrace. Pity Adobe doesn't bother supporting their products properly, just keeps adding junk that no-one wants and even then it doesn't work.

Bearing in mind this is allegedly the world's leading graphics program, and it doesn't even support the .webp format, but still supports formats that haven't been used in decades while not giving the user the option to remove the rubbish from the "Save As..." dialog.

[FeedbackCommunityMember]

This is bothering me too. I'm a professional Graphic Designer on Clipping Path service and It is hindering my work. Following this post.

[Konstantin Kosov]

I lost the neural menu item from the Photoshop plugins menu.

[FeedbackCommunityMember]

I get nothing, just a blank panel on the right. I used them before the upgrade to 22.4.2. Now the neural filters are gone and the panel is blank with no option to download???

[FeedbackCommunityMember]

Running PS 22.4.2 on latest OSX Mojave. Just like many others, I'm still unable to complete the download of any neural filters 10 months after people stated reporting this problem. The download gets most of the way through the progress circle before going back to showing the download button. Can't Adobe figure out an alternate mechanism for us to download the contents of the PluginData folder? Maybe use the Creative Cloud app, perhaps? I'll even settle for a dropbox link to the files at this point.

[GUZMAN07]

I tried everything and then some. This feature is just not working on Windows 10. I have the latest update, a RTX 3080ti, 32 gb of ram, working on an I-core 9900k. Basically a sports car of a PC and this crap still won't work! I did all the modifications an IT tech would do after reading all these forums and nothing. This is a fail on Adobe. We as paying customer should be expected to work this hard for a feature to work. Adobe stop releasing crap that doesn't work. Use your RND department, then release your features! 

[c141 flyboy]

@Jonathan Guzman

Me too.  Even upgraded my graphics card ... downloads for the filters simply won't install.  Even the ones that are not in beta.   Something is not right with these filters.   Adobe should either remove them entirely or make them work. 

BTW...don't understand why you need a super-duper graphics card if the processing is 'done in the cloud' as they suggest on the filter download window.

[FeedbackCommunityMember]

I have no neural filters...just a blank panel loads on the right side. 

[Guest]

This is beyond a joke. I've had tech support look at my system, and they hadn't got a clue what the problem is. Assured me it would all be fixed in the next release and closed the ticket. That was about three releases ago. So I guess I either have a part-functioning, wildly expensive piece of software and put up with it, or I raise another ticket. Think it's gonna be a ticket - and everyone else should do the same. Maybe the message will get through someone's thick head that we are not paying all this money to be beta testers!

[Todd Shaner]

Make sure your Windows Temp folder is located on the C: drive.

C:\Users\USERNAME\AppData\Local\Temp

https://www.howtogeek.com/285710/how-to-move-windows-temporary-folders-to-another-drive/

[c141 flyboy]

@todd_shaner_6660895

My temp files ARE on the c: drive.   PS has never complained about this in the past.  

Why can't PS understand temp/tmp folders other than on C:, like nearly all other software does?
 

[c141 flyboy]

Finally got the neural colorizer to work.  I had system temp folder on C:\ drive but my user temp folder on D:.  as soon as I fixed this so both point to C:\temp and made sure I had full access to the directory and no 'readonly' attributes BINGO.  

Here's a 1-click, 5-second masterpiece.   It truly is amazing.

Before:

After:

[Guest]

@Michael Novack Weird that Adobe is so freakin' dumb. I had my Temp on a separate SSD (X:). Followed your suggestion, moved Temp to C:, restarted, works okay - so far.

Unbelievable...

[FeedbackCommunityMember]

I'm amazed at just how easy that fix was.  I had the same problem with the colorize neural filter not downloading.  Cool!

[HAMIDREZA LARI]

THANK YOU SO MUCH...

MY PROBLEM WAS SOLVED.

[FeedbackCommunityMember]

*Megan Davis ty its work + u need 26GB free space on drive C 

[FeedbackCommunityMember]

Having issues with 22.5 on WIN10. When trying to apply neural filter I get the message We temporarily disabled  this Filter due to an error. Anyone the same issue (and hopefully solution)? I already deleted the PluginData folder, but otherwise I'm not much of a techie...

[default657q24h3lhsb]

Same for me. I have the same issue that some neural filters (e.g. Skin Smoothing & FaceSeg) while DepthPrediction is working. I also tried to delete the PluginData which didn´t help. The Temp folder is also on drive C. Could you help?

[default657q24h3lhsb]

Just found out that after deleting the PluginData folder now no neural filters are working anymore. I always get the error message that the filter was disabled due to a temporary error.

[chinthakaf29650592]

Thanks mate your solution worked perfectly - thank you very much for sharing you knowledge