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"Save As" no longer works after update to Mac Monterey OS
When I try to "Save As" I get no result. Normally a dialog box will pop up with format / file location options but it's no longer happening. I am trying to save a .psd file as a .psd file.
I have tried going to File / Save As and also the cmd/shift/S keyboard shortcut
I am also seeing this behavior in InDesign, but the Save As command works in Illustrator.
Mac OS Monterey 12.0.1
Mac Mini 2018
I chatted with support and worked through this issue for Photoshop by resetting my preferences.
Also, I use multiple screens and CS said to unplug my external monitors. With my monitors unplugged I went through the steps via link below:
For Acrobat, I left the moniters unplugged and went through the steps of unchecking a couple of boxes in the preferences that were specified in another thread. I think everything is fixed now. I wanted to pos
We're working on this issue with Apple. If you're still in this state, you can capture a Sysdiagnose log with the following instructions to share: https://apple.stackexchange.com/questions/59917/how-do-you-get-system-diagnostic-files-from-macos You can DM a link to your Sysdiagnose log.
Fixed. I'm running a 2nd NEC monitor that I use as my main screen. Changed the prefs to have the iMac as the main screen, then changed back, and now all dialog boxes are showing as normal.
We'll investigate this with Apple. Thanks for reporting!
@MdesignAZ , @maxp37663908 — there have been two updates to Monterey since 12.0.1 — get on 12.2 already.
Sometimes pictures I edited can not be exported and saved from Photoshop. There are no warnings about some kind of issue. When I click on the bottom "export" or "save"/"save as" just nothing happens.
This problem repeats at some intervals. Previous times it solved by itself, but today's case is not. I also can not close Photoshop because there are many edited files.
Please, help me solve this problem. I am looking forward to your response.
Problem back again after the last update V.23.2 ... Adope, what are you doing ????? ... I think that it is the time to search another software as Capture One
Are you on Monterey?
Yes, I am.
Yes .. What I must do .. Change to windows :-)))
The current and previous version of PS have been acting wanky. Now I can not save my psd in any way. 'Save' simply does nothing. Save As, does nothing. I even created a jpg and it won't save it.
PS is v. 23.2.0. Mac OS is 12.2. Using a M1 Mini iMac.
I really need some help now, thanks....
I'm not closing PS until I can somehow save my doc with lot's of time put into it.
Save to creative cloud and restart PS. Open the file and "save as" in your folder
Hi. I got the same problem. I solved it after I had clicked on the bottom "share".
What? Did you read it? PS is not saving anything any way. Telling me to save to cloud is not helping.
Where in the app is 'share'?
PS can save to creative cloud .. This what I did to save my work .. Try
in the upper right corner
Is anyone else noticing this issue? When I have my laptop closed and only working on my external monitor, I get the normal Save As window that pops up when I go to save a new document or hit Cmd+Shift_S."
Now I'll close this Save As window and open my laptop to have two screens because this is how I prefer to work. When I hit "Cmd+Shift+S" now the Save As window doesn't appear.If I close my laptop and try to save again, I can get the Save As window again, but now it appears blank.
Sometimes I get this same blank window when I am working with both screens. It's random. Sometimes it works, doesn't show, or appears blank. It's super inconsistent and it didn't start happening until the last two or three updates.Can someone please help with this?MacBook Pro (13-inch, M1, 2020) macOS Monterey 12.0.1 BenQ PD2705Q Display
I am having the exact same problem as user: defaultaf1nqgw76r9g. I am on a m1 macbook pro with latest system software and Photoshop 23.3.1... I was REALLY hoping this latest update would fix things but it does not. I have 2 external monitors plugged in and the save as dialogue boxes are off screen and I have to choose the macbook as the main monitor to even work in this app any more. This is NOT convenient at all. PLEASE FIX!
Just wondering, if you press Ctrl-down arrow to show all application windows, does the Save dialog appear?
No... can't see the box on any of my screens. I can try typiing and I just get a SOUND of typing that is not working (sort of like a POP sound effect) and I have to hit ESC to go back to the main save for web dialogue box (nothing gets saved).
Hey there, I've been having this issue for 6 months now. It seems that whenever my second monitor is plugged in, I am unable to Save my current open files. This happens with all adobe apps, especiall yphotoshop, illustrator and indesign.
The save as promt simply does not show up, if I unplug the screen it will show up but the winow will be blank and i can't choose my save location or rename the file or change the file type. I can save it to the cloud but not on my mac. The only way to resolve this issue is to unplug the screen and restart my macbook, which is the biggest productive killer.
Is there any other way to fix this?
Hello, it is a known issue: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-monterey.html indeed, the workaround is to disable the second screen temporarily.