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После загрузки программы не могу открыть фотографии.

New Here ,
Oct 12, 2019 Oct 12, 2019

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After downloading the program, any attempt to work in it ends with the appearance of a window about the Adobe error report.
After describing the problem and sending a report, the program closes

После загрузки программы, любая попытка работы в ней завершается появлением окна об отчёте ошибки Adobe.
После описания проблемы и отправки отчёта, программа закрыватся

 

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Adobe
Community Expert ,
Oct 13, 2019 Oct 13, 2019

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Hi, what error message does the program give you?

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New Here ,
Oct 13, 2019 Oct 13, 2019

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Hello! It shows not an error code, but a message:

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New Here ,
Oct 13, 2019 Oct 13, 2019

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"An error report has been generated. Adobe can use this report to try to find a solution to the problem." By clicking "Submit Report," Adobe will receive a crash report from you. Tell us the details. " I have been sending a report for 2 weeks 🙂

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New Here ,
Oct 13, 2019 Oct 13, 2019

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Can remove Photoshop, and then install it again?

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Guest
Oct 13, 2019 Oct 13, 2019

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You can uninstall it from the Creative Cloud app and then reinstall

clipboard_image_0.png

If that doesn't help try using this tool

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Oct 13, 2019 Oct 13, 2019

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Thank you very much ... A little later I will write about the result of the reinstallation

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