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he_draws
he_draws
Participant
May 24, 2022
Answered

Is there a current link to Photoshop CS5 12.0.4 for Mac?

  • May 24, 2022
  • 3 replies
  • 2879 views

Hello! I'm trying to solve a printing issue where Photoshop crashes every time I try to print. I currently have Photoshop CS5 Extended version 12.0 x64 and I'm running MacOS High Sierra 10.13.6 on a Macbook Pro. I saw a post here that updating to version 12.0.4 might resolve the issue, but the link on that page was dead. I also found another post with an updated link in the comments, but that one didn't work either (it brought me to an FTP that gave an error message: There was a problem connecting to the server "ftp.adobe.com". The share does not exist on the server. Please check the share name, and then try again.)

I spoke to several Adobe representatives, but none of them were able to provide me with a link to the update so they recommended I post here.

Does anyone have a link to Photoshop CS5 version 12.0.4 for Mac? 

 

Thanks,

Matt

Correct answer Jeff Arola

Sometimes you have to try Connect To Server several times or maybe another time of the day, but it should eventually connect and then drag the AdobePhotoshop12-4-mul-AdobeUpdate.dmg to your desktop.

 

Also use Connect As>Guest

 

 

 

 

To install the 12.0.4 update you may have to use the procedure listed here under

Creative Suite 5.5, 5, and 4

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

 

 

3 replies

TheDigitalDog
TheDigitalDog
Inspiring
May 24, 2022
@he_draws wrote:

Hello! I'm trying to solve a printing issue where Photoshop crashes every time I try to print.

Start here:

Quit Photoshop if running.
Relaunch Photoshop and open the file that you want to print.
Press the Spacebar on your keyboard before you click File > Print. This process resets printer preferences that have been written into the image.

See: https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

If that still crashes, try this:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

Still crashing? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
he_draws
he_drawsAuthor
Participant
May 24, 2022

Thanks for the suggestions. Fortunately I was able to update to version 12.0.4, which fixed the problem, before I could try these tips in version 12.0

M
Merijn34712683gdxg
Participant
February 4, 2025

Hi, where did you find the update program? I also have 12.0 and can't find the update anywhere. I have a version of 12.0.4 on one of my computers but need to upgrade a new install I did with the official installation dvd.

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
May 24, 2022

Sometimes you have to try Connect To Server several times or maybe another time of the day, but it should eventually connect and then drag the AdobePhotoshop12-4-mul-AdobeUpdate.dmg to your desktop.

 

Also use Connect As>Guest

 

 

 

 

To install the 12.0.4 update you may have to use the procedure listed here under

Creative Suite 5.5, 5, and 4

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

 

 

    he_draws
    he_drawsAuthor
    Participant
    May 24, 2022

    Thank you SO much! Although I had tried connecting to the FTP as a guest before unsecessfully, it worked this time. I followed the steps to install 12.0.4 and now Photoshop prints without crashing! You're a lifesaver.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    May 24, 2022

    Unfortunately there isn't a link to the update. Adobe customer care would be the only option but CS6 is the earliest supported version.

    Be careful of direct messages offering a link it could be something more than just software.

    he_draws
    he_drawsAuthor
    Participant
    May 24, 2022

    Thanks for the headsup about suspicous DMs.

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