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Fasih K.
Inspiring
September 19, 2023
Question

Photoshop 2024 keep crashing whenever I undo a series of text edits

  • September 19, 2023
  • 1 reply
  • 725 views

I'm not sure if people are facing this bug. But ever since PS 2023 This is a consistent bug on my system.

I'm using a mid range gaming machine with rtx 3060 GPU and 64 gigs of ddr4 ram, NVME ssd with loads of cache space. 

Bug explained

" The bug effects any sort of document small or large, simple or complex. I usually create Thumbnails for my YouTube channel and most part is setting up the Titles using differnt fonts. I load the required fonts in memory then, whenever I apply certain font setting like uppercase to lower or vice versa, then try to undo that change to preview a comparison. PS instantly crashes, the crash is not certain but It usually happens during It try to modify text then press Ctrl+S  or Ctrl+Z to undo."

It's hard to reproduct this bug as it's very uncertain. PS also crashes if I failed to save a new document after apply a series of modications.

 

Seems like PS memory management is VERY UNSTABLE.

Please help me fix this issue. 

This topic has been closed for replies.

1 reply

Ged_Traynor
Community Expert
Community Expert
September 19, 2023

@Fasih K. try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Also is your GPU driver up to date, do you use the Studio or the Game Ready driver, Adobe recommends the Studio version