Photoshop - Wacom - Latest Update Bug

[David Duke]

So for me the program is unusable now.

Whenever I use any tool, instead of the tool doing what it should be doing it acts like the hand tool and moves around the canvas.

Things work fine when using a mouse, but without the ability to use the pressure sensitivity of my tablet I cannot accomplish my work.

This needs to be fixed now.

For now I'm going to have to use clip studio to do my work until the issue is resolved.

[Missmelisart]

Hi Dave, I'm stuck at this step too...I have a Cintiq 22HD and I don't have the mapping tab at all. Where mapping should be just says Calibrate on my properties....any ideas?

[Stephanie Corne]

I personally didn't need that step for it to work as I didn't have the option to click on it. So skip it and see if all the rest works out.

[Missmelisart]

Thanks! You’re right?! Worked just fine!

[Culver99]

I used your *.txt fix and it worked! I installed the April 30th update today. I deleted the *.txt file and checked use Windows ink again in the Wacom setup. Windows remedied the mess they caused for digital photographers and artists. The pen no longer moves things around when zoomed in. I do want to thank you for that fix as it got me through the past couple of weeks.

Mike

[mercedesa79]

Hi,

I have also a problem with Photoshop on Wacom... everytime I want to use the Laso tool or move a layer on screen with my pen the screen becomes like a checker pattern. Is this problem related to the same error. Please see the pic below and let me know

Thank you

P.S I have already called Wacom and they said it's not a problem related to Wacom tablet

[rachelt39139538]

I've tried this method and along with the updates countless of times, and still no changes. Are there any other ways?

[Kreymos]

OMG
I LOVE YOU!!!

[klebers15843185]

Thank you. Problem solved.

[Imagetico]

Many thanks!

[arnoldd65147729]

davescm  wrote

Do the following:

1. Use notepad to create a text file and type in :

UseSystemStylus 0

2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

3. Go to the Wacom tablet properties and for Photoshop under Mapping  uncheck "Use Windows Ink"

4. Restart Photoshop (if it was open when you did this)

This worked for me, Thanks!

[ballstothis]

Worked a charm. Thanks Dave.

[MauricioSamurai]

ola, wacom CTL 480, não abre prorpiedades da mesa grafica, e no wacom desktop ela nao aparece como conectada. Win10

[Zijing0101]

Thank you so much Dave!!!!!!

[Matt_Rowe96]

Once following these steps.

The pen pressure then does not work after un checking the "Use Windows Ink" box.

Any help please?

[davescm]

Turning off Windows Ink resolves the canvas issue. To get back the pen pressure, you must create the PSUserConfig.txt file exactly as described earlier then restart Photoshop.

Dave

[amandumx]

I have Photoshop CC 2017, and I don't see this folder about photoshop setting, how do I fix this error?

[davescm · Accepted solution]

Amanda

There should be no need for any workaround now that Microsoft have issued a further update to fix the issued caused in their earlier release. See here for details:

Cannot paint with stylus when zoomed in on image | Windows 10

Dave

[pintuggel]

I have the same Problem but I`m using a Yiynova Tablet and nothing works...

[Guest]

Hi

Have you downloaded this update from Microsoft

Cannot paint with stylus when zoomed in on image | Windows 10

[Dracana]

This does not help with the latest update that hit my computer today. I tried all previous ways including these downloads, none have worked.

[chloes10001364]

Hello, I have the same problem, I did create a PSUserConfig.txt with the following lines.

# Use WinTab

UseSystemStylus 0

and saved it on my

C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

and then restarted photoshop but nothing works... I also tried disabling the (KB4093112) update but it doesn't allow me to uninstall it.

[Snriac3]

I'm also having the problem persist after unchecking windows Ink and creating the PSUserConfig.txt file.

[Devil.]

I uninstalled the last Adobe Flash Player update, that worked for me on the Gaomon PD1560 Tablet.

[renatoa88220484]

Yep! Me too

[pamelae73609250]

I had the same problem, I restarted Photoshop and nothing happened so I tried restarting my laptop and it worked, you should try that.