Unable to create a new file in Photoshop 2020 (21.0.2)
Unable to create a new file in Photoshop 2020 (21.0.2 latest update at 12 dec 2019).
When I start Photoshop I get NO home/welcome screen but just a black screen with the file/edit menu.
When I try to open a file from File>Create new nothting happens.
It seems on closer inspection that when I click create new file, the file menu grey's out for a short moment and then returns to it's normal state.
What I tried:
- Clear preferences as suggested in another topic (Alt+Shift+Ctrl), nothing happens when I start Photoshop.
- Clear plugins. I do not use plugins but I cleared the folder in which they normally reside just to be sure.
- Clear preferences manually. Started Photoshop again but no improvement, issue is still as stated at the beginning of this post.
- Reinstalled Photoshop. uninstalled, rebooted computer and reinstalled. Same result.
Install has been done on a new computer, 3700X, 32GB ram, GTX1080, and with a fresh windows 10 installation.
Note that I also know how running photoshop as administrator could be the issue here but even after playing around with that there is no improvement whatsoever. The issue remains the same.
I'm at a loss what I have missed here but my gut feeling is Adobe dit an oopsie and broke Photoshop.
AdChoices