Click Out of Photoshop, Come Back and Tools Don't Work

Forum|Forum|7 years ago
January 20, 2019
返信数 3.
1484 ビュー

Hi

It's hard to describe my problems, but I'll try:

I just got a 2018 Mac mini running Mojave 10.14.1, 8GBRAM with Wacom Intous Tablet. Photoshop will work great, but whenever I click out of it to go into a different app and return, most of the tools don't work. Photoshop itself doesn't freeze, but the brushes I was just using or the eraser or freehand lasso don't work anymore. It doesn't matter if I click out of Photoshop for a second or for a long time, the tools stop working. Or they are inconsistent. The freehand lasso won't work, but the straight line lasso will.

The only thing that fixes the problem is to save the file and quit Photoshop. Most of the time when I restart Photoshop and reopen the file I was working on, the tools will start working again unless I do something crazy like click on Safari to check something. There has been a few times that even quitting and restarting Photoshop hasn't made the tools work, and I've had to restart the computer itself.

I've tried everything -- resetting tool preferences, making sure I'm not in quick mask or channels, making sure I don't have a small selection somewhere on the canvas.

Something similar happens when I'm working with InDesign, though usually the workspace menus disappear and I have to restart the program and reset the workspace. Holding the space bar to get the hand icon stops working in both programs, as well as using the command/space keys shortcut for zooming in and out.

I have downloaded every version of Photoshop in the CC menu and uninstalled each one as the problems happen. Each time I click No, do not save program preferences.

I honestly can't tell if this is an Adobe problem or a Mac system problem, but I thought I'd ask here. I've googled every variation of how to request help, and hope someone here can help me figure it out! Thanks!

[Discussion moved from Adobe Creative Cloud to Photoshop]

photoshop tools stop working

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S

scottgfx

Participating Frequently

I'm running Photoshop 21.0.3 on a MacPro Mid 2012 with 32GB RAM, High Sierra 10.13.6, Wacom Intuos.

I've been having similar issues for a long time.

I usually Command+Drag to move elements. Sometimes it won't work and I have to click out of the app and go back, sometimes I have to quit Safari (Which I have to have open for my work) to make Command+Drag work.

Today it's the transform tool. Command+T on a layer and the transform nodes are there, but you can't click on them and move them. I eventually quit and restarted the app. Nearly every day I run into something like this. Some days it's plaettes that deside to disappear and going to the Window menu to activate the palette doesn't work. Reseting the workspace doesn't work. Again, it's a restart of the application that's necessary.

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oldasa

Participant

i have the same problem I'm running Photoshop 21.2.4 on a iMacPro .
does anyone have any idea how to fix this annoying error?

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Xhaf

Participant

I've had the same problem for a while, even before I installed Mojave. It seems to me that Photoshop has become increasingly unstable over the last few years (since moving to the subscription model). If they don't clean up their game they will eventually lose their customer base as more user friendly and more powerful apps come onto the scene. Once upon a time you could count on Photoshops reliability, not any more - each new iteration seems to add yet more bugs. Adobe, how about cleaning up what you have and making it run properly instead of introducing dodgy new features that a lot of us can do without.