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Audio Popping and Cutting out in Timeline and Render

Community Beginner ,
Nov 21, 2024 Nov 21, 2024

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I have noticed increasing issues with audio processing in Premiere. I mainly have noticed it with spoken word and interview editing. When making cuts on vocal tracks, I might leave a handful of frames between the clips to give natural space between words, but this gap introduces a pop in the audio (Example attached: 1). Similar but different issue: When making said cuts in interview audio, sometimes the last word of the audio track will simply just cut out (Exampled attached: 2). These issues happen with or without transitions on the ends of clips. These pops happen in the timeline and in renders as well. The audio file is clean and plays fine with no pops when there are no cuts and original source is clean. Audio is processed through track effects, but appears to do this both with and without track effects vs clip effects. These issues happen both when cutting between the same audio clips and between different audio clips.

 

This issue has been a problem consistently for several months now and across multiple versions of Premiere. Below are my system and timeline specs.

 

I hope that someone has a solution for this as it has made Premiere substantialy less useable. Thank you.

 

Version: Premiere Pro 2025 25.0.0 (Build 61)

Platform and OS: Apple MacBook Pro, 16-inch 2021, M1 Max, 32 GB ram, Sonoma 14.4.1

To reproduce problem:

  1. Put audio track in timeline.

  2. Cut audio and place close to another audio clip.

The expected result is to have clean audio that plays the full audio that is in the timeline and does not add pops or clicks. Actual result is lost words or additional pops from seemingly nothing.

 

Solutions tried:

  - Clearing Media Cache

  - Changing Audio I/O Buffer size, Sample Rate, and bit depth

  - Changed audio "input" to "none"

  -  Removed track/clip effects

  - Changing video source wrappers and codecs. I promarily work with .MXF files, but this issue is present for .mp4, .mov. and others. 

  - Creating a new Project

  - Moving source footage to internal and external volumes

  - Changing timeline to show "Audio Time Units" to cut at a zero point

  - Changed system bit depth and sample rate to match Premiere and Timeline settings.

 

Example video 1: https://vimeo.com/1032105366/5c684e5de4?share=copy

Example video 2: https://vimeo.com/1032105386/736ab0cc04?share=copy

 

System Screenshots:

Screenshot 2024-11-21 at 11.05.18 AM.pngScreenshot 2024-11-21 at 10.49.09 AM.png

Screenshot 2024-11-21 at 12.58.36 PM.png

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Editing and playback

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correct answers 2 Pinned Replies

Adobe Employee , Nov 21, 2024 Nov 21, 2024

Hi @William29786947tqx9 - 
Thanks for submitting your detailed bug report!

It sounds like your speakers have blown out.  Do you still hear this issue with headphones on?

 

Can you provide a sample clip and project?

 

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Adobe Employee , Nov 22, 2024 Nov 22, 2024

Hi @William29786947tqx9  a few months ago I was trying to help figure out something that may be similar to the  issue you are seeing. Can you take a look at this thread and get back to me and let me know if this sounds familiar to what you have been seeing and hearing? https://community.adobe.com/t5/premiere-pro-discussions/premiere-adding-random-audio-pops-that-aren-t-in-obs-source-audio-v23-5-and-v23-6/m-p/14905760/page/2#M532287

I know you mentioned it has happened on all types of files mxf,m

...
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Adobe Employee ,
Nov 21, 2024 Nov 21, 2024

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Hi @William29786947tqx9 - 
Thanks for submitting your detailed bug report!

It sounds like your speakers have blown out.  Do you still hear this issue with headphones on?

 

Can you provide a sample clip and project?

 

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Community Beginner ,
Nov 21, 2024 Nov 21, 2024

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Hi Jamie,

I can confirm that my speakers are not blown out as I am hearing it through studio monitors, internal speakers, and headphones. – Due to company policy, I cannot share any digital assets outside of the organization, but I would be happy to provide any other information that might be healpful!

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Community Beginner ,
Nov 21, 2024 Nov 21, 2024

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Hi Jamie,

I can confirm that my speakers are not blown out as I am hearing it through studio monitors, internal speakers, and headphones. – Due to company policy, I cannot share any digital assets outside of the organization, but I would be happy to provide any other information that might be healpful!

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Adobe Employee ,
Nov 21, 2024 Nov 21, 2024

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Hi @William29786947tqx9 - Can you provide a screenshot of your track mixer?  What clip effects do you have applied?

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Community Beginner ,
Nov 21, 2024 Nov 21, 2024

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Hi @jamieclarke 

 

Of course! Happy to. - Something to note is that this has been happening consistently across about 4 dozen projects with hundreds of source files and a multitude of different track effects. - None of the current examples have any clip effects as I mainly group each speaker by track since I am usually working with hours and hours of content. Nonetheless, the poping happens with or without track or clip effects active.Screenshot 2024-11-21 at 2.07.43 PM.png

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Adobe Employee ,
Nov 22, 2024 Nov 22, 2024

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Hi @William29786947tqx9  a few months ago I was trying to help figure out something that may be similar to the  issue you are seeing. Can you take a look at this thread and get back to me and let me know if this sounds familiar to what you have been seeing and hearing? https://community.adobe.com/t5/premiere-pro-discussions/premiere-adding-random-audio-pops-that-aren-...

I know you mentioned it has happened on all types of files mxf,mp4, .mov the issue here seemed to have been due to the type of file being used in Premiere Pro but if you see it across the board it may be something else. We are taking a look into this and trying to reproduce it in a similar environment such as yours. Let me know if this other community board is helpful at all.

Thank you

Ian

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Community Beginner ,
Nov 25, 2024 Nov 25, 2024

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Hi @IanB_360 

 

Thank you for the insight. It seems like the manifestations of th e popping sound very similar to this post, but there might be a couple of distinct differences. First, closing and reopening Premiere does not resolve the issue, unlike the post you had linked. Second, the popping is predictable and consistent. What I mean by that is that the pops I hear on transitions are identical every time. If I were to change the length of the transition, a new type of pop is created. If I put the transition length back to the previous duration, the kind of pop reverts as well. So that is why I feel it is a bug with the software. Does how I explained that make sense? 

 

Thank you for all your hard work on this, it means a bunch to me and I appreciated all your help!

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

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@William29786947tqx9 Yes that was a very helpful Explanation. Thank you. I will keep looking at this today to get it reproduced and inform the team so we may further assist you in this area. 

Thank you again and you will hear back from me soon.

Ian

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Community Beginner ,
Nov 26, 2024 Nov 26, 2024

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I recently updated to Premeiere Pro v2025.

 

A couple of bugs I have come across.

1.  I am intermittently getting audio "pops" when adding an audio transition/dissolve on audio edits.  
The edit should be perfectly clean, sometimes in silence or room tone.  Not every time, but when it occurs, there is no reason for it.  Removig the dissolve and re-applying it changes nothing.
The only workaround is to put the two clips on separate tracks and keyframe the fade ins and outs to create crossfades.
Time consuming and frustrating.


2.  If I "undock" the Info panel,  it won't allow me to re-dock it to a different window.
If I then close the Info panel and re-open it from the Window menu, it pops up floating and still can't be docked.

 

3.  Frequentlyy a delay before audio playback kicks in with video.
Usuallly have to stop and start playback again.

 

Adobe Premiere Pro v. 25.0.0 (Build 61)
MacPro 2019
macOS Sonoma 14.7.1

AMD Radeon Pro Vega II 32 GB

240 GB RAM

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Adobe Employee ,
Nov 26, 2024 Nov 26, 2024

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Hi @genuinerichard -  Please create one issue per post because it ensures clarity for everyone. If multiple issues are raised in a single post and only some are resolved, it can create confusion for other users who may not know which issues have been addressed and which are still outstanding.

 

I'm going to merge your audio pops with another thread where we are currently investigating.

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Community Beginner ,
Nov 26, 2024 Nov 26, 2024

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Understood.  Thanks.
I will break up my bug reports in future.

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Community Beginner ,
Nov 26, 2024 Nov 26, 2024

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Hi @genuinerichard 

 

Your first issue sounds very similar to the issue I documented above. I will try your workaround for som eof my edits that need to get out, but thank you for adding your experience. I have experienced the same thing about how these pops come from "nothing." I have also experienced issue #3 as well, but have not thought too much of it. If there is a solution, that would be amazing!

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Community Beginner ,
Dec 18, 2024 Dec 18, 2024

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Hi @IanB_360 , Any breakthrough with this issue? I have tried experimenting with this and to no success. - Excited to hear if you have had better luck!

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