Audio won't transcribe after update to new version

[ben_6960]

My software updated to the new version and now it will not transcribe audio.

I have tried transcribing the source, putting it on a timeline and making it mono.

Each time it shows a status bar that it is starting to transcribe and stops almost immediately.

[Stan Jones]

@ben_6960,

I did a simple test today and did not see any problem. Win 11 on PR 25.5.0.

What OS? I assume 25.5.0.

Try running a screen recording if this persists.

The most foolproof test is to open the Progress panel first, then pick the asset in the project panel, right-click, and pick transcribe. Does it give you any audio choices for panel (if not, it is single track). Set the language if necessary and transcribe. What happens?

Stan

[Dani_V.]

Hi @ben_6960, 

Welcome to the Premiere Pro forums and sorry you are experiencing issues. We need a few more details to help like hardware specs. Please see How to Report a Problem. 

What type of media are you working with? In the Project panel you can right-click the clip > Media File Properties for more details.

Does this happen with all files and in different projects? Are you getting any errors or do you see any red warning triangles on the bottom right corner? Like Stan mentioned, a screen recording could be very helpful if the issue continues to happen. 

Sorry for the frustration, 

Dani