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Bug: can't write Font name in selection field, text/graphics

Community Beginner ,
Nov 04, 2024 Nov 04, 2024

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I do a lot of text work in Premiere Pro and I've encountered an extremely frustrating new bug. When you're choosing a font, the field doesn't allow you to add more than one letter at a time. I have to physically click the field again to be able to write the next letter. If I want to choose FUTURA, I have to click the font field 6 times to be able to write it. I've tried resetting cache and all those ordeals etc. etc. as well. Please attend to this....

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Graphics , Performance or Stability , User experience or interface

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correct answers 4 Pinned Replies

Adobe Employee , Nov 04, 2024 Nov 04, 2024

Hi @sinadolati ,

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration! 

Thanks,
Rach

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Adobe Employee , Nov 04, 2024 Nov 04, 2024

Hi @sinadolati 

Thanks for submitting your bug report. I have been able to reproduce this all too easily. It is a very frustrating bug as you have to click back into the search font box after every letter you type. I can not even type fast enough to get 2 letters in a row to search. I have created a ticket for this and sent it off to our engineer team. I hope we can help you soon. Sorry for the frustration!

Ian

Thanks,

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Adobe Employee , Nov 21, 2024 Nov 21, 2024

@sinadolati  We are still looking into the matter. I know your OS was 

Operating system - macOS Sonoma 14.4.1

When I reproduced this error as you have shown I was also on Sonoma. I am currently on Sequioa 15 and can no longer reproduce it. It may have to do with the OS. We will try to narrow it down soon and I will get back to you.

Ian

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Adobe Employee , Nov 21, 2024 Nov 21, 2024

Hi @sinadolati ! Your video really helped! Thanks for that. The bug is in the Effect Controls panel. We'll look into it. In the meantime I suggest you use the Properties panel instead of the Effect Controls.

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Adobe Employee ,
Nov 04, 2024 Nov 04, 2024

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Hi @sinadolati ,

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration! 

Thanks,
Rach

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Community Beginner ,
Nov 04, 2024 Nov 04, 2024

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Hi Rach, did you receive my reply here? I typed out everything according to the list and submitted and it doesn't show up on my end..

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Adobe Employee ,
Nov 04, 2024 Nov 04, 2024

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No I do not see it here.  Can you try again?  

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Community Beginner ,
Nov 04, 2024 Nov 04, 2024

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  • Issue - Font selection field doesn't allow you type full word in one go
  • Adobe Premiere Pro version number: Version 25.0.0 (Build 61)
  • Operating system - macOS Sonoma 14.4.1
  • System Info: CPU, GPU, RAM, HD:
    • Apple M3 Max 64 GB unified ram, internal SSD
  • Video format: Unsure but irrelevant to this issue, happens with multiple projects 
  • Workflow details: Simple social media type video with text over it, but again irrelevant, happens with multiple projects
  • Steps to reproduce - (Very important!) Very simple, I typically click T as the text shortcut, and when I hover over to choose the font, as I try to type in the font name, this happens.
  • Expected result - Field should allow you to type in the font name fully
  • Actual result -  Field allows me to type one letter, then i have to click the field again to type in one more letter, again and again

 

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Adobe Employee ,
Nov 04, 2024 Nov 04, 2024

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Hi @sinadolati 

Thanks for submitting your bug report. I have been able to reproduce this all too easily. It is a very frustrating bug as you have to click back into the search font box after every letter you type. I can not even type fast enough to get 2 letters in a row to search. I have created a ticket for this and sent it off to our engineer team. I hope we can help you soon. Sorry for the frustration!

Ian

Thanks,

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Adobe Employee ,
Nov 14, 2024 Nov 14, 2024

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Hi @sinadolati 

I wanted to check in on this since I have been working with support they are having trouble reproducing this error. I am also no longer to reproduce this error. Can you give this a try today and if you are still having this issue send us a screen recording of the problem when it occurs? I did this a few weeks ago and was running into exactly what you had described and today I can not reproduce this error.

Let us know how it is going for you,

Thank you

Ian

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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Hey Ian,

 

The issue persists everytime I try to use the Text tool with no exception, video attached. 

https://drive.google.com/file/d/1TenoYp1eq3J_I8O1IIxKwXOfuxnRhAw_/view?usp=sharing

 

Thanks,

Sina

 

 

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Adobe Employee ,
Nov 21, 2024 Nov 21, 2024

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@sinadolati  We are still looking into the matter. I know your OS was 

Operating system - macOS Sonoma 14.4.1

When I reproduced this error as you have shown I was also on Sonoma. I am currently on Sequioa 15 and can no longer reproduce it. It may have to do with the OS. We will try to narrow it down soon and I will get back to you.

Ian

Status Investigating

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Adobe Employee ,
Nov 21, 2024 Nov 21, 2024

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Hi @sinadolati ! Your video really helped! Thanks for that. The bug is in the Effect Controls panel. We'll look into it. In the meantime I suggest you use the Properties panel instead of the Effect Controls.

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Community Beginner ,
Nov 25, 2024 Nov 25, 2024

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Thanks for letting me know, I'll use that for now! There are a few other bugs I've noticed for a long while that I'll add soon on separate threads

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New Here ,
Dec 11, 2024 Dec 11, 2024

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LATEST

Lately with the new update to Premiere Pro 25.1.0 (build 73)  I'm trying to change the font on some text, and when I type the name of the new font into the font name box only one letter at a time is typing, I have to keep selecting the font box.

 

It used to be fine I could type the entire name of the font into the font box and it would find the font I'm after. Now I have to keep clicking the font box....

 

Also, you can't select the exact size of font that you want any more, the size has been removed and there is only a slider. this is very annoying! 

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