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P: Audio Kanäle ändern nicht möglich (Unable to change audio channels)

Community Beginner ,
Oct 24, 2024 Oct 24, 2024

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Hallo, nach Update auf PP25 lassen sich die Audio-Kanäle nicht mehr ändern. Siehe Schaltfläche: Rechts unten ist von "OK" nur noch eine sehr feine blaue Linie zu sehen. Neuinstallation hat leider nichts gebracht.

Bildschirmfoto 2024-10-24 um 09.53.50.png

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correct answers 4 Pinned Replies

Adobe Employee , Oct 24, 2024 Oct 24, 2024

Hi @OUS 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

Is the sequnce being selected when you atempt to pull down the menu for modify Audio Channels? I have attached a screenshot of what I can see on a Mac based system fo selecting audio channels. I do see your options are greyed out.

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

...
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Adobe Employee , Oct 29, 2024 Oct 29, 2024

Hi @markust36131909 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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Adobe Employee , Oct 29, 2024 Oct 29, 2024

Hi @Cody23716606ypm2 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

.If what  @Ann Bens  has suggested has not worked for you please follow up with us by filing the bug report specs. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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Adobe Employee , Dec 12, 2024 Dec 12, 2024

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15 Comments
Adobe Employee ,
Oct 24, 2024 Oct 24, 2024

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Hi @OUS 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

Is the sequnce being selected when you atempt to pull down the menu for modify Audio Channels? I have attached a screenshot of what I can see on a Mac based system fo selecting audio channels. I do see your options are greyed out.

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

Screenshot 2024-10-24 at 11.28.23 AM.png

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New Here ,
Oct 28, 2024 Oct 28, 2024

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I just downloaded Premiere Pro 25 and have noticed that all of a sudden my audio tracks will not work properly. A1 and A2 work just fine, but as soon as an audio track goes into A3, it does not work. If the audio clip goes into A2 it works just fine, so something is wrong with every track after A2?

 

Never experienced this issue in my 6 years of using Premiere Pro so any advice is much appreciated. Thank you.

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Community Expert ,
Oct 28, 2024 Oct 28, 2024

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Seen this once.

Drop audio on track 4 and delete track 3.

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New Here ,
Oct 28, 2024 Oct 28, 2024

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Did not work for me. Everything after A2 is not working

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Community Expert ,
Oct 28, 2024 Oct 28, 2024

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Make new project and import old one.

See how that goes.

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Community Beginner ,
Oct 28, 2024 Oct 28, 2024

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When I right click an audio file in my timeline & select "Audio Channels" to switch from L/R, I'm unable to close out of the window, save the file, or even close the file. This forces me to force quit the program through finder & hope that everything saves.

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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Hi @markust36131909 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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Hi @Cody23716606ypm2 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

.If what  @Ann Bens  has suggested has not worked for you please follow up with us by filing the bug report specs. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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New Here ,
Oct 31, 2024 Oct 31, 2024

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Ever since updating to Premier Pro 2025, I have had issues saving changes to my audio channels (see attached image). No matter what I try, I can't click the "save" button in the bottom right corner. Scrolling and enlarging won't work. Any help would be amazing. Screenshot 2024-10-31 at 4.15.04 PM.png

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New Here ,
Nov 01, 2024 Nov 01, 2024

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  • Issue - After right-clicking an audio clip and selecting "audio channels", I am unable to exit out of the audio channels interface page. As outlined by others, the blue "save" button in the bottom right corner is barely visible, and is not clickable. 
  • Adobe Premiere Pro version number:  PP version 25.0
  • Operating system - macOS
  • System Info: CPU, GPU, RAM, HD:
    • CPU: Apple M1

    • GPU: N/A

    • GPU driver: N/A
    • RAM: 16GB

    • Hard Drive: 250GB

  • Video format: Either REC709 or SLOG-3. I have the problem no matter what format. 
  • Workflow details: I have the issue no matter what workflow I'm using. Sometimes multi-cam, sometimes nested, sometimes normal. 
  • Steps to reproduce - (Very important!): 1) Right-click any audio clip. 2) select "audio channels" from the available menu. 3) The "save" button is not clickable.
  • Expected result - The "save" button should be fully visible and able to be clicked. 
  • Actual result -  The "save" button is not clickable and is barely visible.Screenshot 2024-10-31 at 4.15.04 PM.png

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New Here ,
Nov 18, 2024 Nov 18, 2024

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I am having the same issue 

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New Here ,
Nov 21, 2024 Nov 21, 2024

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in truk siWhatsApp Image 2024-11-22 at 10.54.05_a338aaf7.jpgWhatsApp Image 2024-11-22 at 10.54.32_26c20cfb.jpg

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Community Expert ,
Nov 22, 2024 Nov 22, 2024

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It seems there is a common problem with the latest Premiere versions, often the sequences will be produced using a 'Broadcast' template. These have a 4 channel master rather than just stereo with some of the timeline audio tracks routed to outputs 3 and 4, in a normal harware setup these tracks will not be heard. A quick look at the track mixer will show if this is causing the problems.

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New Here ,
Dec 04, 2024 Dec 04, 2024

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Did you already fixed it? I have the same issue and looking for a answer to haha?!

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Adobe Employee ,
Dec 12, 2024 Dec 12, 2024

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updating status

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