• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit Search
0

Premiere doesn't recognize a generic mp3 file after updating

Explorer ,
Jan 27, 2023 Jan 27, 2023

Copy link to clipboard

Copied

I've updated Premiere Pro to 23.1. today, and now it stops finding the file, and when I locate it and try to import it back into my project I get a generic error message.

 

Adobe_Premiere_Pro_tPFqeZq2dA.png

Bug Unresolved

Views

155

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
3 Comments
Adobe Employee ,
Jan 27, 2023 Jan 27, 2023

Copy link to clipboard

Copied

Hi WangleLine,

Glad to hear from you, and thanks for the post. I can see how this might be hard to deal with. Over the past year, I've seen this issue rise and fall in severity. I'm not sure why it happens. It could be the same place others are receiving these files. Sorry about that. One quick question, where did you get the file?

 

A workaround might help. Try replacing the clip with uncompressed .aif or .wav source files. If you do not have access to the source files and are forced to use a .mp3, try changing the extension for the source file to ".wav." Then, reconnect the file. Let us know if it worked.

 

Thanks,
Kevin 

Votes

Translate

Translate

Report

Report
Explorer ,
Jan 27, 2023 Jan 27, 2023

Copy link to clipboard

Copied

It was downloaded from epidemicsound - The file worked just fine before updating to 23.1

 

Remuxing did help though, thanks!

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 27, 2023 Jan 27, 2023

Copy link to clipboard

Copied

LATEST

Also.. here's free and easy way to convert MP3s to WAVs. Shutter Encoder is a very cool and useful tool for editors.

https://www.shutterencoder.com/en/

 

 

Votes

Translate

Translate

Report

Report