P: Keyboard shortcuts are lost and not retained in 23.4

In 23.5 - Fixed but weird!

So, when I'm in a project, it looks normal now, however, (I was checking my Keyboard Prefs with & without loading a project), and without the project open it looks exactly the same as it did previously, when the problem had happened. Could it be a clue? 🙂

I have tested the current Beta V 23.6.0.25 (2023-06-17) and it appears that this version is remembering my shortcuts again.

Specifically the window panel were my main issue but those appear to stick around now.

I hope this can be brought back to the standard version of PP as soon as possible.

And ideally, you have a look at the processes which made this happen to begin with. It's not really great to have a program you rely on so heavily just randomly break in places where it just worked weeks before.

Have a great week, Chris

This only seems to effect a single shortcut, but it's one I use all the time. "Replace with clip, from source monitor, match frame". Every time I launch premiere it is unbound, there's nothing attached to the hotkey combo I keep repeatedly assigning this shortcut to. I repeat, this happens EVERY SINGLE TIME I close the app. Very frustrating, please fix asap. 

Been having a problem with the latest couple updates of Premiere. By far the most frustrating is that is removes a keybind every time I close and open the program. I like having "Replace with footage from bin" set to B. Nothing else is bound to B. I even went in, changed it back, and saved the preset to "StopDeletingMyPresets" but it didn't listen and I'm still having to redo it every time. Is this just a bug or am I doing something wrong?

Second, and less significant issue, is that the option to "play audio while scrubbing" will randomly disable in the middle of a project. I'll hit playback, everything is fine, scrub, everything is fine. Then I'll hit it again and it will just be unchecked. Can't replicate it, but it happens more frequently than I'd like.

Whenever I set a custom shortcut for any command in the "Window" group (Application>Window). It gets deleted and replaced with the default premiere shortcuts for those commands the next time that I open the program. I have not had this issue with any of the other commands outside of the Window section and it happens with any key/key combo that I assign Window commands to.
Specifically I use this to navigate with my keyboard to the windows "Projects", "Timeline", "Effects", and "Effect controls" but I have also tested with other commands in that group with the same outcome. 
I am running Premiere version 23.4.0 (build 56) on Mac OS 13.2.1 Ventura on a 2021 Macbook Pro M1 Max with 64gb of Ram. This has also occured on a second machine with the same specs running on version 23.4.0 as well.

When I change my keyboard input on mac from CSA to CA, the window shortcuts on premiere pro keep getting reset. I change my keyboard input sometimes because I need to type certain keys 

E.G. I assigned timelines window to Shift + 5 on CSA, then when i quit premiere pro then change to CA on mac & relaunch premiere, it gets reset to Shift + 2.

I'm on a PC. The Read Only trick as suggest by @MyerPj worked. Just a heads up, I found my most current .kys file in the Creative Cloud Profile folder rather than my user profile folder. Thanks!

@Mattie P. , are you on Wiindows or Mac? If Mac, you can just select the .kys file, Cmd-I, select "Locked".

This will take you to where the preferences are stored in Windows: (translate if you are on a mac)

%UserProfile%\Documents\Adobe\Premiere Pro\

Paste it into File Explorer. 

Then pick the highest #'d folder, and if you see your profile go on in.., then it's the WIN folder you mark as read only. Or you can just mark the one kys file you use. I backup this folder as part of my basic backup routine.