Right and left arrow keys don't work anymore

[Jean-François23020975xbpj]

Hi,

For an unknown reason, the right & left arrow keys don't work anymore in Premiere. I can't jump one frame at a time, left or right. The up and down arrows keep working properly. I haven't changed anything in the key mapping or the settings in general.

I checked the forums, it seems other people encountered this problem. In most cases it gets solved by unchecking the "Display audio time units" so that we see proper video frame units. I checked and unchecked this setting, but nothing changed.

I checked that the arrow keys have a proper mapping (in case Adobe changed this setting in a recent upgrade), but everything seems fine there.

I did a complete Premiere reboot, no change.

Has anyone experienced the same problem lately? Any hint to fix it? Thanks!

PremierePro 23.2.0

MacBook Pro M1 2021

MacOS Ventura 13.0

[RobShultz]

Please try resetting preferences:

To restore the default preference settings, press and hold the following keys while the application is starting.

1. Windows: Ctrl+Alt+Shift.
2. macOS: Command+Option+Shift.

[Jean-François23020975xbpj]

It solved the problem, thank you!!!

Curious about what may have happened. As explained in my post, I didn't change any setting. Any clue?