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Save and Auto Save Recognizing Changes to Project, But Not Actually Saving Them

Community Beginner ,
Sep 13, 2024 Sep 13, 2024

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I've been working on Premiere for over a decade, and this is one of the strangest things I've experienced...

 

I spent all Monday morning working on a project. Saved it throughout the editing session, etc. Opened up Premiere today and none of the work had actually saved - the project was where I had left off Sunday night. 

 

The most frustrating (and confusing) part is that my Premiere project is acknowledging the last change made was Monday at 12:00p (exactly when I stopped working). All of the autosaves also acknowledge that I worked all morning, but none of them reflect the actual work that was done. 

 

I'm mentally preparing myself to have lost 5 hours of work, but any ideas? Thanks in advance!

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correct answers 1 Pinned Reply

Adobe Employee , Sep 13, 2024 Sep 13, 2024

HI @jonw3,

Thanks for the report and for being a user all these years. I hope the team can help you shortly. They will need more information to reproduce the bug so they can fix it. See, How do I write a bug report?

 

I hope we can help you soon.

 

Thanks,
Kevin

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Adobe Employee ,
Sep 13, 2024 Sep 13, 2024

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HI @jonw3,

Thanks for the report and for being a user all these years. I hope the team can help you shortly. They will need more information to reproduce the bug so they can fix it. See, How do I write a bug report?

 

I hope we can help you soon.

 

Thanks,
Kevin

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Community Expert ,
Sep 14, 2024 Sep 14, 2024

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@jonw3,

 

> I'm mentally preparing myself to have lost 5 hours of work

Been there.... Painful.

 

I just don't see how it is possible for you to have what you're seeing. The possibilities I'd check would be that you had another project open and that's where the changes are. Or that you were working in a different sequence that is not open. Yes, no likely.

 

I'd also try to test whether the project literally did not change at all. I would take an early and later autosave, make copies just in case, unzip them, open in something like Notepad++ and do a comparison.

 

Stan

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