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adobe premiere pro received bad network response

Community Beginner ,
Aug 05, 2021 Aug 05, 2021

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i have this problem when i try to transcribe sequence 

Transcription problem (2).jpg

i try to sign in and out from adobe creative cloud but nothing work

and try to allow the program in firewall but nothing work

is there a fix 

 

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correct answers 1 Correct answer

Adobe Employee , May 02, 2023 May 02, 2023

Thank you for your report.

 

You should have received a notification via the creative cloud desktop app within the last 6 months about the end of service date for the cloud based s2t service:

 

From the s2t help page (https://helpx.adobe.com/premiere-pro/using/speech-to-text.html)

For users running Premiere Pro 15.4, 22.0 or 22.1 

Effective February 7, 2023, Speech to Text is no longer supported on Premiere Pro 15.4, 22.0, and 22.1. Upgrade to the current version of Premiere Pro for full Speech

...

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Adobe Employee ,
Aug 05, 2021 Aug 05, 2021

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Hi fastwarrior5E0A!

Sorry to see that. Could you check for License/ Network from here? https://account.adobe.com/

 

Let us know.

Thanks,

Kartika

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Community Beginner ,
Aug 05, 2021 Aug 05, 2021

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my license work i already check as i say

and check the firewall too

this product have to many problems

i have  first problem with  

stuck at loading quicktime host.prm

and now this problem

i hope u fix it in the next version

 

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Community Beginner ,
May 01, 2023 May 01, 2023

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Hi, 

Were you able to get this fixed? It's been over 2 years.

 

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Community Beginner ,
May 01, 2023 May 01, 2023

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Yes, it was a problem of educational licenses, previously with educational licenses it was not allowed, now it's allowed

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Adobe Employee ,
May 02, 2023 May 02, 2023

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Thank you for your report.

 

You should have received a notification via the creative cloud desktop app within the last 6 months about the end of service date for the cloud based s2t service:

 

From the s2t help page (https://helpx.adobe.com/premiere-pro/using/speech-to-text.html)

For users running Premiere Pro 15.4, 22.0 or 22.1 

Effective February 7, 2023, Speech to Text is no longer supported on Premiere Pro 15.4, 22.0, and 22.1. Upgrade to the current version of Premiere Pro for full Speech to Text functionality. 

 

Best regards,

 Alexander

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New Here ,
May 04, 2023 May 04, 2023

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LATEST

How typical of Adobe to do this. Essentially removing a feature. What if your computer is too old to update to new version.
[abuse removed by moderator]

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Community Expert ,
Aug 05, 2021 Aug 05, 2021

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Community Beginner ,
Aug 05, 2021 Aug 05, 2021

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i already do that i get this 

{"error_code":"401013","message":"Oauth token is not valid"}
i sign in and my account work
but still have the same problem

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Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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I have the same problem, one question are you tried the transcript with early access program? thanks

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New Here ,
Oct 21, 2021 Oct 21, 2021

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Same problem, grayed out, I tried uninstall-reinstall, I have an enterprise licenes and the app is set up on more then 50 computers and non of them has this feature enabled.

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Community Expert ,
Oct 21, 2021 Oct 21, 2021

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Have you worked through the steps here (and linked here)?

https://community.adobe.com/t5/premiere-pro-discussions/faq-premiere-pro-troubleshooting-speech-to-t...

 

Doesn't enterprise have a special help resource?

 

@Kevin-Monahan @Trent Happel 

I did not go back through these speech to text FAQs. Are there spcial  issues that apply to enterprise? Another enterprise user asked a similar question yesterday.

 

Stan

 

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Adobe Employee ,
Oct 21, 2021 Oct 21, 2021

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All that I am aware of, is in the FAQ you mentioned. I have asked the team to see if ther is anything else to try/verify that is not listed in the FAQ.

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Adobe Employee ,
Oct 25, 2021 Oct 25, 2021

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Only other info I got was to check if other cloud services do not work (e.g. Team Projects). Otherwise, I think you may need to get in contact with support to troubleshoot.

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