adobe premiere pro received bad network response

Community Beginner ,
Aug 05, 2021 Aug 05, 2021

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i have this problem when i try to transcribe sequence 

Transcription problem (2).jpg

i try to sign in and out from adobe creative cloud but nothing work

and try to allow the program in firewall but nothing work

is there a fix 

 

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Adobe Employee ,
Aug 05, 2021 Aug 05, 2021

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Hi fastwarrior5E0A!

Sorry to see that. Could you check for License/ Network from here? https://account.adobe.com/

 

Let us know.

Thanks,

Kartika

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Community Beginner ,
Aug 05, 2021 Aug 05, 2021

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my license work i already check as i say

and check the firewall too

this product have to many problems

i have  first problem with  

stuck at loading quicktime host.prm

and now this problem

i hope u fix it in the next version

 

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Community Expert ,
Aug 05, 2021 Aug 05, 2021

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Community Beginner ,
Aug 05, 2021 Aug 05, 2021

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i already do that i get this 

{"error_code":"401013","message":"Oauth token is not valid"}
i sign in and my account work
but still have the same problem

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Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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I have the same problem, one question are you tried the transcript with early access program? thanks

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New Here ,
Oct 21, 2021 Oct 21, 2021

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Same problem, grayed out, I tried uninstall-reinstall, I have an enterprise licenes and the app is set up on more then 50 computers and non of them has this feature enabled.

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Community Expert ,
Oct 21, 2021 Oct 21, 2021

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Have you worked through the steps here (and linked here)?

https://community.adobe.com/t5/premiere-pro-discussions/faq-premiere-pro-troubleshooting-speech-to-t...

 

Doesn't enterprise have a special help resource?

 

@Kevin-Monahan @Trent Happel 

I did not go back through these speech to text FAQs. Are there spcial  issues that apply to enterprise? Another enterprise user asked a similar question yesterday.

 

Stan

 

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Adobe Employee ,
Oct 21, 2021 Oct 21, 2021

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All that I am aware of, is in the FAQ you mentioned. I have asked the team to see if ther is anything else to try/verify that is not listed in the FAQ.

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Adobe Employee ,
Oct 25, 2021 Oct 25, 2021

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Only other info I got was to check if other cloud services do not work (e.g. Team Projects). Otherwise, I think you may need to get in contact with support to troubleshoot.

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