Audio Popping in CC 2015?

[bsbeamer]

Is anyone else experiencing audio "popping" in CC 2015 when playing back a timeline?  Happens at random times.  If I stop playing and restart over the area that had a pop, it is no longer there.  There is no popping on the source audio and this problem did not exist in CC 2014.

[williamh68602886]

Exporting the wav didn't work for me.

I ended up duplicating the raw file, importing the duplicate file and using it to replace the existing clip in the timeline.

[BostonEditor]

Did you render before you exported? I have found if my timeline isn't rendered, the pops remain when I export the wav.

Media Encoder will also eliminate the pops, but can introduce other issues in to your workflow.

[{KMS}]

Thanks for checking it out. Checking all the track solo works so well for me that I was hoping that it was universal. I'm on a PC... Not sure if that's the difference or not.

[BostonEditor]

I'm on a Mac. I have no doubt that makes a difference. I'm glad this works for you!

[deanlever]

I did try exporting after marking all of the tracks I needed as solo unfortunately however I still had pops in my export.

[incredulous411]

wav export didn't work

[samsan]

This is happening to me as well and have filed a bug about it. Hope Adobe fixes this soon and provides a workaround in the meantime.

[ishayf10866097]

Exact description! It happens to me too all the time on CC 9.0.0, iMac 27" mid 2011 OS X Yosemite 10.10.4

[Maazer]

My only workaround is playing the entire sequence down right before export. You will hear the pops, but it won't show in the export. Just make sure to export after it ends and don't playback or make any other changes.

[BostonEditor]

Fascinating! That solution has not worked for me. Are you on a mac or pc?

[jakeycboyo]

I Have found this in Prem Pro CC2015 but never noticed it before in previous versions.

So far have only found this problem when directly exporting from Premiere Pro. Importing the sequence into Adobe Media Encoder and exporting eliminated the issue for me.

[bsbeamer]

jakeycboyo wrote:

I Have found this in Prem Pro CC2015 but never noticed it before in previous versions.

So far have only found this problem when directly exporting from Premiere Pro. Importing the sequence into Adobe Media Encoder and exporting eliminated the issue for me.

Which version of PPro and AME CC 2015 are you using?  Mac or PC?  Specs?

[christianh93800041]

Still no reply from Adobe on here?  This is a MAJOR problem that was non-existent in every previous iteration of premiere that I've used, and because it's an output issue as well as a playback issue, it is costing us a lot of time.  Come on, guys, you're better than this.

[ericnot]

I'm having the same problem, solo-ing all the tracks does not fix it. nMP running 10.10.3. I've tried io buffer settings, changing sample rate, different interfaces, still clicks and pops at random. Please fix this Adobe! It is absolutely embarrassing in front of clients.

[bsbeamer]

Solo does not work as a true solution on Mac OSX 10.10.3.  It IMPROVES the results.  However, the mute/solo bug does come into play here as well and the software needs to be restarted to workaround that...

I've been exporting mixdowns as 24-bit AIFF on Mac and been having luck as a workaround.  Possibly try that rather than .WAV if you're continuing to have issues?

[BostonEditor]

Side note, if you use AE; the audio previews are messed up now too.

Seems like Adobe screwed up their audio drivers across the board. When can we expect a fix AdobeTechnicalSupport‌ Will I be receiving a partial refund since my no longer work properly?

[bsbeamer]

I'll tell you right now, you'll need to contact someone at Adobe customer support directly to deal with refunds.  My understanding is that they are NOT issuing any refunds since the CC 2014 versions of products are included as part of the Creative Cloud subscription - and those "work fine" without these issues.  If you have better luck, or receive a different explanation, please let me know.

[BostonEditor]

I've contacted them on chat and twitter (that question was geared towards them, not you). I'm waiting for them to call me back. The last time they said they would call back they never did.

They are unprofessional and these major flaws in their coding is inexcusable!

I'll let you know when I have an update.

[SOMERVILLEUNION]

I am also having problems with pops. The pops that I am experience are painful pops and they occur when starting playback. They are made more severe when I use track level audio plugins. The pops are short and very loud and leave me stunned for an hour or so. This is no way to edit.

PP CC 2014.2

iMac Retina 5k

3.5 GHz Intel Core i5

16GB Ram

AMD Radeon R9 M290X 2048 MB

[Maazer]

Agreed.

Until they fix, try playing down your entire sequence before export. Let the pops play out. When you export, there's a chance you wont hear them. Try it!

[BostonEditor]

Doesn't work that way, @Maazer.

@Somervilleunion export an audio file, re-import, then export the final movie with the mixdown OR use adobe media encoder to export.

I agree, the pops freakin' hurt the ears!!

[_HHD__Nick_Fury]

Adobe Premiere Pro CC 2015 is a Professional program used by Professionals. What you got is a Professional program that works just as expected for Professional. What are you complaining about? Your audio is popping? Clean Audio is not a Professional Feature. Just ridiculous Adobe.

[blackpetal66]

Same problem here. Customer support only offered "Wait for next update." They estimate within the next two weeks we should see something.

[bsbeamer]

Some were originally told by the end of July to see a 2015.1 update.  Maybe the update will also be addressing several of the other issues and be slightly delayed from the original target?  Some transparency with actual expected timelines would go a long way to help properly schedule for the professional paid users...

[BostonEditor]

I couldn't agree more! I've also been waiting over a week for a call back from the folks at Adobe. What a joke!