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Importing

Community Beginner ,
Jul 09, 2020 Jul 09, 2020

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I literally cannot import any video file whatsoever, I've tried changing the format of the video as well.

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Community Expert ,
Jul 09, 2020 Jul 09, 2020

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What kind of videos are you trying to import?

 

If you could open a video in this program and show us the output, that would help us diagnose your issue.

 

https://mediaarea.net/en/MediaInfo

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Community Beginner ,
Jul 12, 2020 Jul 12, 2020

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rylxy_0-1594567623883.png

 

No matter what file format, it still doesn't allow it.

 

 

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LEGEND ,
Jul 12, 2020 Jul 12, 2020

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Premiere does not handle Matroska, the .mkv files at all.

 

Neil

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Community Beginner ,
Jul 12, 2020 Jul 12, 2020

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So, say I want to import files from OBS, how can I do that?

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Community Expert ,
Jul 12, 2020 Jul 12, 2020

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If the footage is variable framerate convert to constant framerate with Handbrake before bringing into Premiere.

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Community Beginner ,
Jul 12, 2020 Jul 12, 2020

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How do I do this?

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Community Beginner ,
Jul 12, 2020 Jul 12, 2020

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I found out how to do this and I can now import to Premiere pro, thanks for the help.

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Community Expert ,
Jul 12, 2020 Jul 12, 2020

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I haven't used OBS in a long time, but I believe you can set the recording format to MP4 or MOV. This should prevent you from having to go through Handbrake.

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Community Expert ,
Jul 12, 2020 Jul 12, 2020

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Premiere does not support mkv.

Which format does not import either?

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Community Expert ,
Jul 12, 2020 Jul 12, 2020

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Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card

 

There are 4 ways to import files into premiere, drag them from the OS to the bin, double-click on an empty space in a bin which opens the import dialog, make the bin active and hit command-i, or using the media browser.  Have you tried all of them?

 

Have you tried creating a new project?  Resetting the workspace?  resetting your preferences? 

 

Please answer each question so we can troubleshoot in a systematic manner...  

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