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21

P: Morph Cut causing Premiere Pro to crash every time. Help!

Community Beginner ,
Jan 20, 2024 Jan 20, 2024

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I have been using the Morph Cut effect in my edits in Premiere Pro for years, with no real problems.

 

Since I installed Premiere Pro 2024 (24.1), every time I bring a morph cut to a sequence, the program crashes. I've tried multiple different ways, like creating a completely new sequence and pasting the shots there and then using morph cut, and nothing works.

I've decided to roll back to Premiere 2023 for now. I even tried using the latest Beta version, and it still crashes.

Does anyone have a solution?

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correct answers 3 Pinned Replies

Adobe Employee , Apr 22, 2024 Apr 22, 2024

Hi @Thomas2292245005c8 ,

 

This issue has been fixed in Beta, could you please try it out with the latest Beta?

 

Thanks,

Maanvig

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Adobe Employee , Apr 26, 2024 Apr 26, 2024

Hello @vishals2588 ,

 

Thanks for checking back. Could you please share a sample project for reproducing the issue at our end: https://helpx.adobe.com/creative-cloud/help/share.html
Please share the system configuration now that you're facing this issue as well.This is the fix for Mac Intel related configuration.

 

Thanks,

MaanviG

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Adobe Employee , Sep 05, 2024 Sep 05, 2024

Hi @Thomas2292245005c8 ,

 

Could you please try to test this behavior by cleaning up the Cache on Premiere Pro, and please test in the latest beta build PrPro 25.0, share your feedback. If the issue persists, please let us know about it, we might need the sample project to reproduce this crash.

 

Thanks,

Maanvig

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Community Expert ,
Mar 23, 2024 Mar 23, 2024

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Please post comp specs, Premiere version and build.
Also screenshots of MediaInfo info in Treeview on footage used, sequence settings

https://mediaarea.net/en/MediaInfo

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Explorer ,
Mar 26, 2024 Mar 26, 2024

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I'm on a super tight turnaround for delivering a video to my client, and this bug just completely sabotaged my project and I can't deliver on time. I'm so unbelievably angry right now.

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New Here ,
Mar 26, 2024 Mar 26, 2024

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Go back to version 24.0 and reopen your project and it will work. I know really annoyed me too. I hope they fix it soon.

Katherine Culford

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Explorer ,
Mar 26, 2024 Mar 26, 2024

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Actually rolling back to 24.0.3 is working fine for me (or maybe that's what Katherine meant vs 24.0).

-Jim

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New Here ,
Mar 27, 2024 Mar 27, 2024

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Same problem, Premiere crashes everytime. 

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Community Beginner ,
Mar 28, 2024 Mar 28, 2024

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Same here. Intel i7 mac- but it crashes everytime no matter what.

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New Here ,
Mar 28, 2024 Mar 28, 2024

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I found a fix!

I'm not sure if this is applicable to your case, but after months of frustration and searching, and endless amounts of crashed projects and soft-locked projects, I found a workaround.

My issue was applying morph cuts in 60fps projects. HOWEVER, it didn't crash in 24fps projects. So, to add a morph cut, I would change it to 24fps, add the morph, wait for it to analyse, change it back to 60, and it'd be fine!

I hope this works for you!

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New Here ,
Mar 28, 2024 Mar 28, 2024

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I found a fix!

I'm not sure if this is applicable to your case, but after months of frustration and searching, and endless amounts of crashed projects and soft-locked projects, I found a workaround.

My issue was applying morph cuts in 60fps projects. HOWEVER, it didn't crash in 24fps projects. So, to add a morph cut, I would change it to 24fps, add the morph, wait for it to analyse, change it back to 60, and it'd be fine!

I hope this works for you!

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Enthusiast ,
Mar 28, 2024 Mar 28, 2024

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i personally havent tested this out but I have to applaud your efforts and creativity

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New Here ,
Mar 28, 2024 Mar 28, 2024

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Same problem here - on pc...

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Community Beginner ,
Mar 29, 2024 Mar 29, 2024

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This is happening to me as well since Premiere 2023.

OS 14.4 Premiere 24.3 Did the usual empty cash etc. still crashed the system if I use the effect.

Is there a fix yet?

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Community Beginner ,
Mar 29, 2024 Mar 29, 2024

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converting to 24 FPS, as the previous person had luck with, had no effecy

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Explorer ,
Apr 01, 2024 Apr 01, 2024

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Unfortunately, the correct solution here is to avoid any version of Premiere 2024, except for 24.0.3, or to stick with Premiere 2023.

 

I have no doubt that there may be seemingly random workarounds to this bug (changing framerates, transcoding footage, etc.) but it's just that, a bug, which is unpredictable and shouldn't have to be diagnosed by post professionals on the Adobe forums. We're at the mercy of Adobe on this one for a proper fix.

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New Here ,
Apr 04, 2024 Apr 04, 2024

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Unfortunately your Abrakadabra variant does not work for me, otherwise everything is the same as for the others, Adobe does not respond to messages at all.

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New Here ,
Apr 05, 2024 Apr 05, 2024

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Same exact thing is happening to me.  Did you happen to find the answer to this.  I have done every step I can google and it keeps shutting down on me!  

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New Here ,
Apr 05, 2024 Apr 05, 2024

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Two options. Roll back to version 24.0.3 (in Creative Cloud, select the three dots under Premiere in Apps, other versions, install 24.0.3) Or, exit Premiere, take all your footage offline (disconnect hard drive or move files to a different folder), open the project and don't relink (offline all), remove all your morph cuts then relink your footage.

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New Here ,
Apr 12, 2024 Apr 12, 2024

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doesn't work at all morph cut,eternal inscription analyzing  Pr 24.3.0 

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New Here ,
Apr 12, 2024 Apr 12, 2024

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hello, did this solve the problem?

 

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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This error, 3 months later, has not been corrected. I am not confident that it will be corrected or fixed within next updates and essentially render this effect unusable in my videos. 

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Contributor ,
Apr 15, 2024 Apr 15, 2024

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The only thing that consistently works for me is to nest just the clip(s) with the morph edit applied—but prior to applying the effect! And, as always, save first so if you do crash, you can open the project from right before you applied the morph.

 

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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The only thing that has consistently worked for me it using Resolve. lol

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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Canva also has a working morph cut function!

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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I just threw up in my mouth a little...

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Adobe Employee ,
Apr 21, 2024 Apr 21, 2024

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Hi @Neco25032080tlzs ,

 

This issue has been fixed in the 24.5 Latest Beta, Looking forward to hearing any new feedback from the customer.

 

Thanks,

Maanvig

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New Here ,
Apr 22, 2024 Apr 22, 2024

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For me, the beta has stopped the immediate crashing, the "analyzing in background" takes ages but it does work

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