P: Morph Cut causing Premiere Pro to crash every time. Help!

[Neco25032080tlzs]

I have been using the Morph Cut effect in my edits in Premiere Pro for years, with no real problems.

Since I installed Premiere Pro 2024 (24.1), every time I bring a morph cut to a sequence, the program crashes. I've tried multiple different ways, like creating a completely new sequence and pasting the shots there and then using morph cut, and nothing works.

I've decided to roll back to Premiere 2023 for now. I even tried using the latest Beta version, and it still crashes.

Does anyone have a solution?

[MaanviG]

Hi @SteveConnorUK  ,

Thanks for bringing up the issue. Could you please share a sample project for reproducing the issue at our end: https://helpx.adobe.com/creative-cloud/help/share.html

Thanks,

MaanviG

[MaanviG]

Hi @Thomas2292245005c8 ,

This issue has been fixed in Beta, could you please try it out with the latest Beta?

Thanks,

Maanvig

[MaanviG]

Hi @vishals2588 ,

This issue has been fixed in Beta, could you please try it out with the latest Beta?

Thanks,

Maanvig

[vishals2588]

Yes, tried it out and it still crashes.

[vishals2588]

Thanks for this. do you mean, change the frame of the sequence? If so, I tried, and it still crashes.

[MaanviG]

Hello @vishals2588 ,

Thanks for checking back. Could you please share a sample project for reproducing the issue at our end: https://helpx.adobe.com/creative-cloud/help/share.html
Please share the system configuration now that you're facing this issue as well.This is the fix for Mac Intel related configuration.

Thanks,

MaanviG

[dsdASDASD]

did you figure this out? Morph cut is making premiere crash for me

[dsdASDASD]

its doing it to me also

[MaanviG]

Hi @dsdASDASD ,

This issue on Mac Intel has been fixed in Beta, could you please try it out with the latest Beta?

Thanks,

Maanvig

[Ment Studio]

I am having the same problem and it has been a nightmare. I already changed to an older version and I am still having issues. I guess the best solution should be to change to Da Vinci or Final Cut. 

[Kevin-Monahan]

Hi @Ment Studio,

Thank you for the message. I noticed others with a similar issue on Intel-based MacBook Pros and .mxf footage. Is that the case with you, too? Let us know.

Can you check if you have the same issue in Beta? Hopefully, the problem will be fixed in the upcoming version. Sorry for the frustration.

Thanks,
Kevin

[Ment Studio]

Thank you for your response, Kevin. 

Yes, I am currently using a Macbook Pro Intel Core i9, 16-inch 2019. 

I tried Beta and at the beginning was working great but after a bit, it happened the same issue.  

Thanks,

Alonso

[MaanviG]

Hi @Ment Studio ,

Sorry for the issue, could you please confirm the beta version and if possible please share more details about the media that you're using? If possible, Could you please share a sample project for reproducing the issue at our end: https://helpx.adobe.com/creative-cloud/help/share.html

Thanks,

Maanvig

[HECTOR36964103pk7h]

This is very unfortunate, Morph cut is very important to "somehow" create a seamless flow from jump cuts. Evern the most updated premiere pro 24.3 doesn't address the issue. If this can't be fixed, then REMOVE it!

[NapoleonS]

In the latest Beta-version it works very well for me.

[Andreya5EA3]

Updated my 2.3 GHz 8-Core Intel Core i9 2019 MacBook Pro to Sonoma 14.5 and updated Premiere to 24.4.1 and with still images (PNG) the morph cut works but with 30fps and 29.97ftps 1920x1080 footage it still does not work and crashes when I try to add or play at a morph cut. I have tried every update since 24.1 and Beta and they all do this. The only one that works for me is 24.0.3.

 

[Andreya5EA3]

Ok I just retried Beta and it appears to be working. For now. I used it a few months ago when this all started and it didn't work.

[mayjain]

Hi @Streetshow Productions @marleenp17390569 ,

Sorry for the problem. This is fixed in the beta builds.  You can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

Please check and let us know how it goes. 

Thanks,
Mayjain

[mayjain]

Hi @Josiah Tschetter  ,

Sorry for the problem. This is fixed in the beta builds.  You can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

Please check and let us know how it goes. 

Thanks,
Mayjain

[mayjain]

Hi @Kyle Kramb @JustinFitch ,

Sorry for the problem. This is fixed in the beta builds.  You can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

Please check and let us know how it goes. 

Thanks,
Mayjain

[mayjain]

Hi @Kyle Kramb @JustinFitch ,

Sorry for the problem. This is fixed in the beta builds.  You can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

Please check and let us know how it goes. 

Thanks,
Mayjain

[Venus29146333hosx]

Having the same issue. Tried everything recommended here. Premiere pro crashes instantaneously when I use the morph cut, asks me if I want to reopen the latest save and crashes again. I've scrapped several projects, started again and the morph cut keeps crashing. Morph cut is not buggy.

[MaanviG]

Hi @Venus29146333hosx ,

Sorry for the issue, could you please confirm the beta version and if possible please share more details about the media that you're using and machine configuration? If possible, Could you please share a sample project for reproducing the issue at our end: https://helpx.adobe.com/creative-cloud/help/share.html

Thanks,

Maanvig

[Venus29146333hosx]

Beta version 24.4.1 

3 GHz Quad-Core Intel Core i5, Graphics Radeon Pro 555 2GB, RAM recently upgraded from 8 to 16 GB, Mac OS 13.6.7 - attaching sample file

[MaanviG]

Hi @Venus29146333hosx ,

Could you please try the later Beta version after 24.4? The fix went in the 24.5 version. I have tried to open a sample project, I don't see any problem. It would be great if you could share the sample media too, on https://helpx.adobe.com/creative-cloud/help/share.html.

Thanks,

Maanvig

[Venus29146333hosx]

Strangely I don't see the 24.5 version. I tried to update anyway and I'm on version 24.4.1 (Build 2). I'm trying to upload the sample media.