• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Repaired corrupted MOV file can't be imported

New Here ,
Jan 04, 2018 Jan 04, 2018

Copy link to clipboard

Copied

I was using Canon 5D Mark iii for video and one of the clips was corrupted.

Searched online for a fix and bought "Stellar Phoenix Video Repair".
The video can now be played by VLC but I am unable to import into Premiere nor upload onto YouTube.
Please help!

Views

2.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 04, 2018 Jan 04, 2018

If desperate, convert using handbrake - it will read pretty much the same stuff as VLC and then you should be able to import.

You may suffer a quality decrease depending on your settings.

Votes

Translate

Translate
Community Expert ,
Jan 04, 2018 Jan 04, 2018

Copy link to clipboard

Copied

Dont think anything can be done about that.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 04, 2018 Jan 04, 2018

Copy link to clipboard

Copied

I paid $80 for the software

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 04, 2018 Jan 04, 2018

Copy link to clipboard

Copied

CoolNerd2000  wrote

I paid $80 for the software

The software did what it suppose to do: make it watchable, but that is not the same as make it editable.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 05, 2018 Jan 05, 2018

Copy link to clipboard

Copied

LATEST

Thanks for the advice! Ann Bens​

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 04, 2018 Jan 04, 2018

Copy link to clipboard

Copied

Import Failure 1.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 04, 2018 Jan 04, 2018

Copy link to clipboard

Copied

Import Failure 2.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 04, 2018 Jan 04, 2018

Copy link to clipboard

Copied

If you cannot upload to YT or import into Pr. then something is wrong with the file.

VLC will play nearly anything. But then again VLC is not a NLE.

Try changing the mov extention to mp4.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 04, 2018 Jan 04, 2018

Copy link to clipboard

Copied

If desperate, convert using handbrake - it will read pretty much the same stuff as VLC and then you should be able to import.

You may suffer a quality decrease depending on your settings.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 05, 2018 Jan 05, 2018

Copy link to clipboard

Copied

Thanks mikedzk​, you're a lifesaver!  That worked but as you mentioned, the quality suffered but not too much.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines