Hi @Surapus36117121qdm4 and welcome to the Premiere Pro Forum community. Thank you for taking your time to file a bug report. We would like to help figure this out with you. The team just needs a little more information to begin troubleshooting. If you could just jump to the link here How do I write a bug report and follow the steps to providing more information about your bug, we will gladly take a look. Can you also be sure that if this happens again to have the email inserted and select Adobe may contact me for fixes and workarounds please?