Address User Guide and Known Issues Documentation Errors

Report · Feb 17, 2023

Documentation - Version 23.2

This announcement should include notice that problems persist with documentation for V23.2.

User Guide (online manual)

The online User Guide for V23.2 contains incomplete, incorrect, misleading entries as well as basic writing errors. There is still no way for users know which version of Premiere the pages of the User Guide apply to.

Known Issues and bugs

The documentation of Known Issues and current bugs in Premiere Pro remains incomplete for V23.2. There is still no way for users to find and track known issues, bugs, and their resolution across versions of Premiere Pro.

Report · Feb 19, 2023

Current adobe products, most notably those in media creation (my experience is centered on these, art least) all have many bugs, many of them unchanged since 2017, and again a mass of them since 2014, such as AE's issues with GPU's causing instability and slowing rendering, and a couple programs' reduced interactibility when using multiple monitors.

I propose that Adobe Premiere (and most CC apps, while we're at it) should have a "changelog and known bugs" button in the creative cloud installer, and share the changes at initial startup of a new version via a changelog popup. For a professionally used software, this is relatively standard, accepted, and helpful. Seeing as such changelogs and bug alerts are posted multiple times on these forums or shared piecemeal by developers in community posts, it seems like it would reduce work explaining bugs and workarounds by devs and experts, and reduce time searching and exploring already "workarounded" bugs by users.

At the very least, even if the bugs weren't fixed, knowing adobe knows of them, and knows we know, is a big step toward accountability and open communication.

[Off-topic comment regarding User Voice migration removed by moderator; explanation sent via DM to author]

Report · Feb 19, 2023

[Off-topic comment regarding User Voice migration removed by moderator; explanation sent via DM to author]

now, back onto something more immediately productive, the ultimaker cura software has, in my opinion, one of the cleanest dev notes after each update. when you update, the next time you launch, a popup appears, telling you exactly what changed in the newer version. There's no known bugs section on that either, but I was thinking something like this would be nice.

and have this dialogue be accessible from the help menu

Report · Feb 19, 2023

That's a slick listing there. We could definitely use that in Premiere ...