Can you provide info on the error message that get during install?     ... View more

Check out the discussion on this thread for a solution: http://forums.adobe.com/message/4076788 ... View more

See if this link helps you: https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-EDU-AU&event=displayEduConditions&nr=0 ... View more

Can you provide more info on what you are trying to download and from where? ... View more

See this doc for info:http://kb2.adobe.com/cps/403/kb403936.html ... View more

I am not sure if I got you right but if you have Acrobat 7 standard, why don't you try installing that on your Win 7 computer and then upgrading to Acrobat 10 Std? ... View more

I checked and it looks like the problem is not with the version. The download manager downloads the appropriate Premiere Elements version to your computer. Can you provide us with more info on the kind of error message you are seeing. I will ask customer support to check and get back. ... View more

Are you sure you downloaded the 64 bit version and not the 32 bit? ... View more

For a quicker response, I'd suggest that you post your query on the Premiere Elements forum http://forums.adobe.com/community/premiere_elements ... View more

See this doc for info: http://kb2.adobe.com/cps/152/tn_15296.html ... View more

See this document for info: http://kb2.adobe.com/cps/195/tn_19592.html#main_Can_I_use_my_software_on_two_computers_ ... View more

Do you remember the email ID with which you registered. In that case, you can retrieve your password from the Adobe site and log in. For more info, see http://kb2.adobe.com/cps/167/tn_16721.html If you are still unable to resolve your problem, contact customer support (http://www.adobe.com/support/contact/) ... View more

I would think so. As long as you have a valid serial number, it should work irrespective of where you downloaded the installer from. If you still have problems installing your software, contact Customer support. (http://www.adobe.com/support/contact/) ... View more

I'd suggest that you post your query on the Acrobat forum (http://forums.adobe.com/community/acrobat) for a quicker response. ... View more

See this doc for info on activation, deactivation: http://kb2.adobe.com/cps/100/1008779.html ... View more

I am not very sure about this, and if this doesn't work, please contact Customer support. Sign in to your Adobe account with your Adobe ID (your email address) and password. Click My Adobe, and then click My Products. Note: If you don't see your downloaded product, contact Customer Service. ... View more

Copying content from this document:http://kb2.adobe.com/cps/152/tn_15290.html#main_Check_your_Adobe_account_online Check your Adobe account online If you registered online or purchased a product download, you can find your serial number in your Adobe account. Sign in to your Adobe account with your Adobe ID (your email address) and password. Click My Adobe, and then click My Products. Note: If you don't see your serial number, contact Customer Service. For example, older registrations for Macromedia-branded products don't appear in Adobe accounts. ... View more

Read this doc for solutions: http://kb2.adobe.com/cps/405/kb405578.html ... View more

Read this document, http://kb2.adobe.com/cps/152/tn_15290.html, and if you still did not find a solution, contact customer support (http://www.adobe.com/aboutadobe/contact.html) ... View more

See this doc for more info: http://kb2.adobe.com/cps/863/cpsid_86374.html ... View more

For a quicker response, I'd suggest that you post your query here: http://forums.adobe.com/community/premiere_elements ... View more

Can you also check by posting on the Acrobat forum: http://forums.adobe.com/community/acrobat ... View more

I am not 100% sure but I am thinking that you should be able to install to either of these locations. If I were you, I'd check where my other software is installed by default, and use the same location. ... View more

Can you check the following threads: http://forums.adobe.com/message/4124157 http://forums.adobe.com/message/4025662 ... View more

Am not very sure too. Can you check with customer support (http://www.adobe.com/support/contact/) or wait for someone else to get back to you? ... View more

This is what I was able to dig out May I use the software on more than one computer at a time? The activation process supports installation on two machines. The Adobe product license agreement allows the primary user to install the product on a primary computer and also on a home or laptop computer for his or her use, provided that the two copies are not used simultaneously. While the activation process supports installing and activating Adobe software on two machines, the usage of the product on the second computer is restricted to the user who licensed the software. Allowing others to use a second copy of the software violates the product license agreement. Doc on activating, deactivating http://kb2.adobe.com/cps/100/1008779.html ... View more

Am not sure if this is the answer but can you install Flash Player 10.3.183.5, and retry install? ... View more

I'd suggest the following docs: http://kb2.adobe.com/cps/828/cpsid_82827.html http://kb2.adobe.com/cps/902/cpsid_90228.html ... View more