Deactivate CS3 on your old computer. Install and activate CS3 on your new computer. After you have done that, you can upgrade to CS5. From the forum thread posted earlier: If CS3 is detected by the installer as being already installed in the machine, it will read the old serial number transparently and will prompt you only for the serial number for CS5. ... View more

You will find your serial number in your account only if you have registered your copy with Adobe. If you haven't done that, the only way is to call customer support and see if they can help. (http://www.adobe.com/support/contact/) ... View more

I checked the specs at http://www.adobe.com/products/acrobatpro/tech-specs.edu.html, and Acrobat X Pro is supported on Windows XP. Can you provide us with any error messages that you see on screen? ... View more

Can you check out the solutions in this doc and let me know if they helped? http://kb2.adobe.com/cps/405/kb405602.html ... View more

Pointing to a similar discussion: http://forums.adobe.com/thread/636838 ... View more

Hi Blair, I have asked customer support to respond to your query. If you don’t hear from us within the next 24 hours, do let us know. Thanks, Preran ... View more

For a quicker response, I'd suggest you post your query on this forum: http://forums.adobe.com/community/photoshop_elements ... View more

Check out this link and let me know if it helped you. http://kb2.adobe.com/cps/828/cpsid_82829.html#main_Installer_failed_to_initialize_ ... View more

Will need more info about the error message you are getting. Also, check out this thread: http://forums.adobe.com/message/4116904 ... View more

You cannot install Ilustrator 8 if you have lost the disc. There's a similar discussion on these forum threads: http://forums.adobe.com/message/3883601, http://forums.adobe.com/thread/374781. ... View more

See this doc for info on converting catalogs from previous versions: http://help.adobe.com/en_US/elementsorganizer/using/WS6FD377FF-2010-4fac-876A-41502281E986_WIN.html Also see this discussion thread: http://www.elementsvillage.com/forums/showthread.php?t=67998 ... View more

Can you provide more info? The product you are trying to install, the way you are installing it, and any error messages you get? ... View more

I am not sure if you checked this link, but let me know if you gave it a shot. http://kb2.adobe.com/cps/858/cpsid_85843.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_technologies_ If you did and it did not work, I'll ask a customer support person to get in touch with you. ... View more

I tried downloading from http://www.adobe.com/cfusion/tdrc/index.cfm?product=freehand&loc=en_us and everything worked just fine.To clarify further, I tried the Windows installer. ... View more

What exacty happens when you try to download the document? ... View more

Sorry if I got you wrong, but Acrobat 9.0 is a full fledged release, it is not a patch update. If you have installed Acrobat 8.x on your computer, you will have to purchase an upgrade to the latest version. Just in case, I am providing links to the update pages for Acrobat. Choose the link based on your OS. The udpates work only if you have the corresponding base version installed on your computer. For example, you can install the 9.x updates only if you have Acrobat 9 installed on your computer. http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Macintosh ... View more

This document is for CS3 but I am guessing that it should help you too: http://kb2.adobe.com/cps/402/kb402426.html. If a customer support person is available for chat, a chat window appears using which you can work with the customer support person to resolve your problem. ... View more

Let me know if the doc http://kb2.adobe.com/cps/494/cpsid_49485.html helped solve your problem. ... View more

Can you check out these threads and let us know if they helped? http://forums.adobe.com/message/4087649 http://forums.adobe.com/message/2840792 ... View more

Can you try the steps mentioned in this doc and let us know if it helped? http://kb2.adobe.com/cps/152/tn_15296.html ... View more

1. Select Your Stuff > Preferences. 2. Select the Email Notification Preferences tab, and set your preferences. 3. Click Save after you are done. Thanks, Preran ... View more

I don't think you will be able to install a mac version of your software on a PC. ... View more

Can you check the other numbers on the site? ... View more

See this document for info: http://kb2.adobe.com/cps/100/1008779.html#main_Common_problems_and_solutions. If a customer support person is available for chat, a window appears using which you can chat with the person to resolve your problem. Posting a summary from the doc: Computer reconfiguration or replacement You may receive an activation error and if your computer has changed recently. You can't solve this problem on your own, if you've done one of the following: Changed your computer due to a crash Upgraded your computer hardware Replaced a hard drive Upgraded the Operating System Gotten a new computer and old computer is unavailable Contact Adobe Support via phone on 1-866-772-3623 or chat to contact a support specialist. Keep your serial number handy. Look for your serial number on the CD or DVD case, or in the email confirming your purchase. For help for locating your serial number, see Find a serial number. ... View more

Am sorry for the inconvenience, but I suggest that you post your question on the Photoshop Elements forum: http://forums.adobe.com/community/photoshop_elements. You can also try http://feedback.photoshop.com. I use Photoshop Elements myself, but I am unable to figure your problem. So maybe you want to be a little more explicit when you post on these forums. ... View more

For a quicker response, post your query on the Photoshop Elements forum: http://forums.adobe.com/community/photoshop_elements ... View more

Will need more info on your problem. Which site are you being redirected to when you try to register? Also, check out this doc:http://www.adobe.com/support/registrationfaq.html ... View more

Also, check out this doc: http://kb2.adobe.com/cps/925/cpsid_92579.html ... View more