Hi Nemo-, That does not look ideal. I tested the issue at my end with all the versions. Exposure effect has not been changed. I would recommend you to reset the preferences for After Effects once. It will make the settings default. Refer: Reset After Effects Preferences | Welcome to kevinmonahan.net Let me know if that helps. Thanks, Shivangi ... View more

Hi alexm, Sorry for the trouble. As mentioned above by Peru Bob and @Kyle,  performance can be affected both because of the computer's hardware and the changes recently made to the software/drivers/OS updates, I agree with them. Also, the project's complexity (plug-ins used, media files used, etc) can also bring the performance issues to occur have a look at this article: Improve performance in After Effects Let us know if any of the suggestions mentioned in the self-help document help to better the performance. Thanks, Shivangi ... View more

Thanks for your contribution Gutterfish Shivangi ... View more

Hi RajneshD, I am glad you figured it out. Please give us a shout, in case you face any issues. Thanks, Shivangi ... View more

Hi tombolsover, We're sorry for the trouble. Please try the suggestion @Namarah shared. If that does not work, then please reset the preferences: Reset After Effects Preferences | Welcome to kevinmonahan.net It will make the settings default. Let me know if that helps. Thanks, Shivangi ... View more

Hi StefanG., Thanks for reaching out and we're sorry for the crash issues that you are facing. As of now, there is no option to set a number for the amount of media cache in Adobe Media Encoder. You can share your idea with our engineering team but posting it here: Media Encoder: Hot (325 ideas) – Adobe video & audio apps and till then, you can change the media cache location to increase the space. Thanks, Shivangi ... View more

Hi jeremyd, Thanks for reaching out. The NTSC D1 broadcast standard is 720x486 and that is the reason you are unable to make changes to this preset's resolution. You can refer to this discussion: CreativeCOW Though the responses are old but they are applicable in this scenario. Thanks, Shivangi ... View more

Hi mckayn, Sorry for the trouble. I checked all the steps that you have done so far and I appreciate your patience. Have you checked if you get the same issue when you try to export using Adobe Premiere Pro? Thanks, Shivangi ... View more

Hi soom1976, Rendering needs continuous access to your storage device, (Hard Drive or SSD). If rendering stops or pauses when your computer goes to sleep, then you may need to check the power saver settings on your computer. Have a look at this article: Use the Energy Saver settings on your Mac - Apple Support Let me know if it brings any change. Thanks, Shivangi ... View more

Hi Zack %7C Bass Legend, I am glad you got it fixed. Feel free to contact us if you get any issues. Thanks, Shivangi ... View more

Hi bradleyp, Thanks for reaching out. What is the extension of the presets that you are trying to import? Thanks, Shivangi ... View more

Hi NickelplateSpiro, Thanks for reaching out. I checked the video you shared, I agree with you that the preview looks strange. I need to know two things: Have you tested any other project or composition or media file? [As Szalam asked above] Where have you saved your media cache? Suggestions to try: Reset After Effects preferences: http://www.kevinmonahan.net/?p=134 It will make the settings default in case they are malfunctioning. Change the media cache location and then check the issue. Let us know if it brings any change. Thanks, Shivangi ... View more

Hi jasons, Thanks for reaching out. There is no change in the functionality for Element 3d plugin as of now. Are you facing any issues while using it? Thanks, Shivangi ... View more

Hi akshays, We're sorry for the issue. I understand you are getting After Effects crashed every time you try to launch it. I appreciate the steps that you have done. It helps a lot to understand and troubleshoot the issue better. It seems there can be permission related error. Refer to this article to fix permission: Fixing permissions problem (slow startup) Have a look at this article: After Effects or Premiere Pro crashes after starting Let me know if this helps. Thanks, Shivangi ... View more

Hi tammenterho, That looks strange. Ideally, you should be able to copy the layers from one composition to another. Try resetting the preferences: Reset After Effects Preferences | Welcome to kevinmonahan.net It will make the settings default in case they are malfunctioning. Let me know if this works. Thanks, Shivangi ... View more

Hi chloeb, Sorry for the issue. I understand After Effects crashes whenever you try to launch it. I appreciate that you tried to fix the issue yourself before looking for help. Have you tried the suggestion shared by ToolfarmJP ? Here is another suggestion, please create a new user account with administrator privileges and try to launch the application there. Refer: https://support.microsoft.com/en-in/help/4026923/windows-10-create-a-local-user-or-administrator-account Let me know if it works. It will make us understand the issue better. Thanks, Shivangi ... View more

Hi stephenf, Sorry to hear that. I understand you have a project that crashed while you were working on it. After effects has an option to save copies of the project at regular intervals for keeping a back-up if the project crashes. Have you checked if there are any autosaves for the project saved on your computer? We'll need more information about the computer to understand and address the crash issue. Which OS version are you using? What are your about computer details(RAM, GPU, CPU etc)? Have you faced the same issue with any other project? We're here to help. We just need some more information in detail. Thanks, Shivangi ... View more

Hi netanelh, Sorry for the trouble. I can see that After Effects crashes as soon as you try to launch it. I appreciate you have tried to fix the issue yourself before looking for assistance. Have you given a try to reset the preferences? Reset After Effects Preferences | Welcome to kevinmonahan.net Which version of After Effects are you using? What are your computer details(OS version, RAM, GPU, CPU)? I agree with @Dave LaRonde. The system specifications play a vital role in maintaining the applications' performance. Also, have a look at this article: After Effects or Premiere Pro crashes after starting Let us know if it helps. Thanks, Shivangi ... View more

Hi abdula, Thanks for reaching out. Here is the list of all the Creative Cloud applications Adobe provides certification: Adobe Certification Exams | Adobe Training & Certification Adobe Character Animator is not a part of it yet, however, you can share your idea here: Character Animator: Hot (126 ideas) – Adobe video & audio apps Thanks, Shivangi ... View more

Hi joshc, Thanks for reaching out. As @Steve suggested Premiere Elements does not support more than 60fps, however, you may want to have a look at this article: Change clip speed & duration in Premiere Elements It explains how you can use Premiere Elements to change the speed of the clip's playback. Let us know if it helps. Thanks, Shivangi ... View more

Hi lolganga, Thanks for reaching out. Please elaborate on the issue. Are you getting any error when you try to render? Which version of Adobe Premiere Elements are you using? Are you on Mac or PC? We are here to help, but details about the issue that you are facing are required. Thanks, Shivangi ... View more

Hi johnj, Thanks for reaching out. I understand you are unable to add titles to Adobe Premiere Elements. We'd like to know more details so that we can understand and troubleshoot the issue better. Which version of Premiere Elements are you using? Where did you download the package for titles from? Do you get any error when it crashes? Please elaborate on the issue. We're here to help. Thanks, Shivangi ... View more

Hi Ethancli, Sorry for your issue. Error while exporting can happen because of various factors. However, since you have mentioned that it exports absolutely fine using Premiere Pro. I would recommend you to: Uncheck the box shown in the screenshot below. Relaunch the application and then try export. The path is Preferences > General > Premiere Pro > Import sequences natively > OK Have a look at this article: How to fix issues that cause errors when rendering or exporting Let us know if it helps. Thanks, Shivangi ... View more

Hi blando89, Thanks for reaching out. The question is quite intriguing. I checked for the answer and found a tutorial video. Have a look at it here: After Effects | How to Make Spinning Text Tutorial - YouTube The video walks us through spinning the text keeping y-axis stable. You can do the same by keeping the x-axis stable. I guess the video is self explanatory, Let me know if it helps. Thanks, Shivangi ... View more

Hi jhoward_cysd.k12.pa.us, Sorry to know that you are unable to launch After Effects. You have mentioned the error that you are getting but it does not clarify the reason causing the issue. I appreciate that you have tried troubleshooting by reinstalling and clearing the preferences. I would like to get some additional information about your computer. What operating system version do you have? What are the computer specifications(RAM, GPU, CPU etc)? Have you checked the permissions? fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe Let us know if it helps. Thanks, Shivangi ... View more

Hi eifasoftajmal, Sorry for the issue. Ideally, playback should not get affected like that. I would recommend to clean media cache and then check the playback. Edit > Purge > All Memory & Disk Cache Preferences > Media & Disk Cache > Empty Disk Cache/Clean Database & Cache Check the box, Cache Before Playback as mentioned in this article: Preview without rendering in After Effects Secondly, we'd like to check the crash log for After Effects before suggesting anything regarding that. You can find the crash logs by following the steps in this article: FAQ: How to find After Effects crash logs on your computer?​ We're here to help. Thanks, Shivangi ... View more

Hi FadiAS, Thanks for reaching out. Here is a list of all the products which are providing certification examination enrollment: Adobe Certification Exams | Adobe Training & Certification After Effects is not a part of the program as of now. Thanks, Shivangi ... View more

Hi MG APEX G., Thanks for reaching out. I understand that you are trying to export an After Effects composition in Quicktime format with RGB+Alpha Animation codec. As Mylenium suggested above, the option to change the quality values with the Animation codec is unavailable, because it is already a compressed codec. Under Quicktime format, only GoPro CineForm codec offers us to make changes to the quality. It is mainly used for the high-resolution files for films and television industry. You can have a look at this article for reference: Using the GoPro CineForm codec in After Effects Thanks, Shivangi ... View more

Hi chrish, We're sorry about your issue. Ideally, this error should not occur if the .obj has been imported once for making the edits. We'll need more information to understand and troubleshoot the issue better. Where have you saved your 3d object file? Did you try suggestions given my Mylenium ? Have a look at this article: Tutorial 68 - 3 Steps - Import 3D OBJ Models into After Effects Tutorial - YouTube . Let us know if you are following a similar workflow. Additionally, please try trashing the preferences: Reset After Effects Preferences | Welcome to kevinmonahan.net Let us know if that helps. Thanks, Shivangi ... View more