You need to contact Adobe Support. Contact Customer Care Describe them the issue and they will surely help you with the refund of the cancelation charge and re-purchasing the subscription ... View more

Double check with your email address Login to the below link to check whether your photos stored in Lightroom or not. Photo Editor | Online Photoshop Lightroom ... View more

Try to install the software in hidden admin account of your system. To enable the Hidden account. 1. Press "Windows + X" to open start menu, and then select "Command Prompt (right click and run as Admin)". 2. Active Windows 8/8.1 Administrator account with command: net user administrator /active:yes 3.) Restart your system > Login through the Admin Account. 4.) Try to install the software in that account ... View more

It is not when you are on your personal/home network. ... View more

Try these steps: 1.)Open task manager and end background task of every Adobe Process ( Core Sync, Creative Cloud, CC library, Adobe Authentication, Acrobat etc) 2.) Make sure that your Hidden files option is check so that you can access Program Data folder in your Window OS. 3.)  Now you need to give permission to the following folders :            C:\Program Files\Adobe           C:\Program Files\Common Files           C:\Program Files (x86)\Adobe          C:\Program Files (x86)\Common Files           C:\ProgramData\Adobe To provide permissions to these folders. Right click on these folders > Properties > Security > Edit > Add ( Type everyone in it if its your personal system other wise you can skip this Add step) > After creating "Everyone" Click on full control from the check box > Apply > ok 4.) Delete/Rename the following folders from the locations. C:\ProgramData\Adobe  -  AAM Updater, SLStore and OOBE C:\Program Files (x86)\Common Files\Adobe -  AAM updater inventory, SL cache and OOBE 5.) User Run command( Window key + R) > Type: Appdata  in the text box > Local > Adobe Delete or  rename AAM Updater and OOBE 6.) Download the Adobe application manager from the below link: https://www.adobe.com/in/downloads/other-downloads.html 7.) Once it get download > unzip > run the installer to install AAM 8.) Launch Adobe Creative Cloud desktop application. It will run. How to download Creative Cloud desktop app ... View more

Share the screen shot of the error. It looks like you also need to provide permission to Adobe folders and Delete Sl Cache and Store ... View more

That's a sign in loop of Adobe. You need to rename or delete OOBE folder Which operating system you are using? For Mac:   ~/library/Application Support/Adobe                    /library/Application Support/Adobe For Windows : C:\Program Files (x86)\Common Files\Adobe                         C:\Users\user_name\AppData\Roaming\Adobe To know more about OOBE folder of Adobe "Unknown Server Error" when logging in to Adobe Creative Cloud                       ... View more

Purchase a license of Adobe applications on two Adobe IDs of yours. Then you will have activation on 4 license and collaborate your cloud files by using sharing through email with Adobe Cloud. Share Adobe Creative Cloud files, libraries, prototypes, and more You can install Adobe Creative cloud desktop applications on your 3 devices and Whenever you need just sign in Adobe creative cloud desktop application and it will activate your license on all the Adobe applications you have. How to download Creative Cloud desktop app Or the best way is You can purchase the team license of Adobe Photography plan and easily access on more than 2 computer https://prodesigntools.com/creative-cloud-for-teams-differences.html ... View more

Click on sign out and sign in again. If you have creative cloud desktop application. Then Sign out and Sign in again. This may will resolve the issue ... View more

Try with direct download links of Adobe applications. https://prodesigntools.com/adobe-cc-2017-direct-download-links.html ... View more

You can also use another way to get Draw/Sketch art to the desktop is to use the Send to Illustrator/Photoshop CC function in the Adobe mobile apps. ... View more

That's right. As there is no active subscription in your account and you get message from Adobe regarding extensions. This is why I suggest you to contact Adobe support. So that they will look into your account from their end. ... View more

Monika, I did that too. I also tried by deleting Sl Cache and Sl store along with reinstalling Adobe application manager. updating my drivers and then Permission to Adobe PCD folder too. But nothing happens its just stuck over there. ... View more

You can access it to your Illustrator and then save it to your desktop from there. ... View more

If that's the case then you need to contact Adobe Support for this. Contact Customer Care ... View more

If you are using any Antivirus turn it off. That might help if not then try to download from Direct download links of Adobe Applications Download Creative Cloud apps https://prodesigntools.com/adobe-cc-2018-direct-download-links.html Let me know about the results ... View more

You can try with direct download links of Adobe applications if downloading through Cloud Desktop apps doesn't work Download Creative Cloud apps  ... View more

If you are on work computer then you need to take help from your IT team with below article to bypass Adobe servers Adobe Creative Cloud Network Endpoints https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install.html#network_connectivity_issues ... View more

Error 156 means its unable to create the symbolic link. Click on retry. If it still says then click on more info. A path/location will be shown to you. Either rename the path or delete it ... View more

It is not when your payment details are up to date and there is no negative balance. All you need to go through the mention steps in the article. How to cancel your Adobe Creative Cloud plan or membership ... View more

If it's showing in trial status even after having the subscription. All you need to give permission and either rename or delete some folders from Adobe's folders( System and user library) too. I am sharing the steps. Let me know about the results after performing this step. Mac 1) Close all Adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for Adobe desktop app, Adobe desktop service, Adobe IPC broker, AAM updater) 2) Navigate to following locations and assign the current user full permissions to adobe folders. To navigate click GO from menu bar at then click Go to.. type /Library/application support/ and click go. 3) To assign the permission right click on Adobe folder and click Get info. A property window will open. Then click on lock symbol to enable editing. Then click + sign to add your username. Then change read-only to read and write. Then click gear symbol at the bottom and click apply to enclosed items and click ok.. Proceed to next step then. 4) Navigate to following location /Library/application support/adobe and Delete SLStore and slcache 5) Navigate to ~/Library/application support /adobe/oobe and delete opm.db 6)Navigate to /etc and open hosts file. Check if it has adobe entries . If no its fine, if yes replace the hosts file with a new hosts file with no Adobe entries 7) Launch cc app and it should work fine Windows 1) Close all Adobe related processes in task manager (Core sync, services for Adobe desktop app, Adobe desktop service, Adobe IPC broker, AAM updater) 2) Navigate to following locations and assign the current user full permissions to adobe folders.  (Right-click on adobe folder select properties then click security tab, click edit and select the current user you are signed in with, select full control, click apply and then ok)     C://program data (enable view hidden files to see this folder)     C://program files 86x/common files     C://program files 86x/     C://program files/common files     C: //program files/ 3) rename SLstore to Slstore.old at following location c://program data/Adobe/ 4) Rename SLcache to Slcache.old at following location C:\Program Files (x86)\Common Files\Adobe 4) Navigate to c://users/username/appdata/local/adobe/oobe  and rename Opm.db to opm.old 5) Navigate to c://windows/system32/drivers/etc/  and open hosts file using notepad. IF you see any Adobe entry there please replace that hosts file with a new hosts file which does not have any adobe entry. If there is no Adobe entry leave the hosts file as it is. 6) Launch cc app and sign in. ... View more

Well, I use Ai 2015.3 along with AI CC 2019. As in AI2015.3's interface, Adobe provides an option of accessing mobile creations and CC files directly into the application. ... View more

You are getting trial error. I am sharing some steps to troubleshoot this. ) Close all adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater) 2) Navigate to following locations and assign the current user full permissions to adobe folders. To navigate click "GO" from menu bar at then click 'Go to the folder'.. type /Library/application support/  and click go. 3) Look for folder name Adobe inside Application support > To assign the permission right click on adobe folder and click Get info.. A property window will open. Then click on lock symbol to enable editing. Then click + sign to add your username. Then change read only to read and write. Then click gear symbol at the bottom and click apply to enclosed items and click ok.. Proceed to next step then. 4) Navigate to following location /Library/application support/adobe and Delete Slstore and slcache . 5) Navigate to ~/Library/application support /adobe/ and delete OOBE 6)Navigate to /etc and open hosts file. Check if it has adobe entries . If no its fine, if yes replace the hosts file with a new hosts file with no adobe entries 7) Launch cc app and it should work fine ... View more

If you are using mac. Close all the Adobe applications > Open Activity Monitor > Close all the adobe background process ( Adobe CEF Help , CC Library, Core sync any process with icon of creative cloud and name of Adobe) > Click on blank screen of Mac > Go ( at top of the screen) > Go to folder > type:  /library/application support/Adobe > Look for folder name: OOBE > Either rename or delete this folder. Launch Creative Cloud desktop application and sign in. If you are on Windows: You can find the same OOBE folder at two Location. 1.) C:\Program Files (x86)\Common Files\Adobe 2.)  Use Run Command( Win logo key + R) > Appdata > Local > Adobe Rename or delete them from there. ... View more

Adobe had Black friday offers. You can contact Adobe Support to know more about this: Contact Customer Care  . Maybe they will help you with some offers. You can go through below link to know more About Adobe Black Friday offer: https://prodesigntools.com/adobe-black-friday-cyber-monday-2018-deals.html ... View more