Nancy OShea
Community Expert
Active Since 2006, 83K+ Posts
Web | Print | Media | Graphics
Alt-Web Design & Publishing
Nancy OShea
Community Expert
Active Since 2006, 83K+ Posts
Web | Print | Media | Graphics
Alt-Web Design & Publishing
Activity
Mar 03, 2025
01:12 PM
What type of file are you attempting to open?
See below for supported file formats.
https://helpx.adobe.com/photoshop/using/file-formats.html
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Mar 03, 2025
01:06 PM
Is the Type layer selected in your Layers panel?
Is the Type Tool active -- denoted by dotted black lines?
Type Tool and Type Layer Selected
Or is the box around your text solid blue lines, which means the handles will Transform it?
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Mar 03, 2025
12:42 PM
Please be more specific.
https://helpx.adobe.com/stock/contributor/help/uploading-content.html
What type of media?
What method -- Contributor portal, Lightroom, Bridge...?
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Mar 03, 2025
12:38 PM
Clear your browser's cached data & cookies.
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Mar 03, 2025
12:37 PM
Two physical downloads. It's irrelevant if they were the same or different people.
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Mar 03, 2025
12:28 PM
When users upload to adobe stock they do have to confirm they created the images.
By @mattiew35443554
============
No. Stock Contributors must ensure they have appropriate rights to submit AI assets for commercial use.
https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html
According to Midjourney, free users cannot use images for commercial purposes. Only Pro & Mega plan members can use images for their business.
Even with Stealth Mode turned on, any images made in public channels on Discord or rooms on web are still visible to others.
https://docs.midjourney.com/hc/articles/32019750070669-Stealth-Mode
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Mar 02, 2025
06:08 PM
1 Upvote
I can look at most images and tell if they are Generative AI or not. I think most people can.
That said, honesty is the best policy. You don't want to be penalized for making a mistake of omission.
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Mar 02, 2025
05:59 PM
There should be a CASE# on file in your Support History panel.
Log-in below and update your CASE with current information.
https://account.adobe.com/service/
https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html
At this point, that's probably your best way to resolve this matter.
Good luck.
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Mar 02, 2025
04:45 PM
Obviously, your laptop & desktop are configured differently. That goes beyond the scope of THIS product community.
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Mar 02, 2025
04:39 PM
It's not possible to DUPLICATE a site.
You can duplicate pages or collections within the main site.
https://help.myportfolio.com/hc/articles/360035498634-Duplicating-pages
https://help.myportfolio.com/hc/articles/360036472833-Duplicating-Collections
And you can create up to 5 websites with different URLs.
https://help.myportfolio.com/hc/articles/360036117214-Creating-and-managing-multiple-sites
Hope that helps.
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Mar 02, 2025
03:57 PM
Illustrations (line drawings, icons, avatars, etc...) are typically created in vector graphics apps like Illustrator and saved as .ai, .eps or .svg files.
Photoshop is for creating raster images (bitmaps) and exported as JPEG with sRGB color space.
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Mar 02, 2025
03:46 PM
2 Downloads means 2 people downloaded the asset.
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Mar 02, 2025
03:44 PM
1 Upvote
Add a still image to the first 5 seconds of your video clip.
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Mar 02, 2025
03:04 PM
To contest a DMCA infringement notice, you can file a counter notice and appeal with Adobe using the online form. Follow the directions to the letter. If you don't, your counter notice and appeal will be ignored.
https://www.adobe.com/legal/dmca.html
Fellow users in this online community can't help you. If you need legal advice, consult an attorney.
[This topic is locked.]
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Mar 02, 2025
02:46 PM
1 Upvote
there is a HUGE difference between being accepted to sell and selling.
By @Tbeigle54
==========
And eggs can't be sold until the chicken lays them.
If the eggs are damaged, they never reach the market.
So what's your point?
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Mar 02, 2025
02:38 PM
2 Upvotes
Always keep commercial prompts & assets behind a privacy wall.
What the offending user did was very shady. But sadly for you, you have no recourse. You failed to protect yourself from the onset and left yourself wide open to public exploitation. The damage is done.
To file a "Take Down" complaint, you have to prove they stole your assets. You can't prove you own them because they were in public view. Do you see the problem? It's your word against theirs, and Adobe Stock is in the middle.
If I were in this situation, I would remove my public Midjourney assets from Stock. And then start over. I know this is not the answer you're looking for. But it's the only way out of this mess.
Good luck.
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Mar 02, 2025
02:04 PM
Does anyone else have access to your Adobe account?
Did you have Two-Factor Authentication enabled?
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Mar 02, 2025
01:57 PM
1 Upvote
Your online account shows what you're paying for.
https://account.adobe.com/plans
Stock has several plan tiers available.
https://stock.adobe.com/plans
A Standard license will usually suffice for most use cases. But if you need more than that, Enhanced or Extended licenses are available for additional fees.
https://stock.adobe.com/license-terms
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Mar 02, 2025
01:44 PM
I expect you to customize the Stock image in some way before you post it online. 😉
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Mar 02, 2025
01:41 PM
1 Upvote
VPN configuration issues are beyond my pay grade. 😏
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Mar 02, 2025
01:35 PM
Make sure your computer exceeds the minimum requirements. Most Creative Cloud apps work on these systems, no more than 2 versions back:
Windows 11 (64-bit) versions 23H2, 22H2; Windows 10 versions 22H2, 21H2;
MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura).
- https://helpx.adobe.com/creative-cloud/system-requirements.html
Troubleshooting "Unable to Reach Adobe Servers":
https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html
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Mar 02, 2025
01:09 PM
Previous versions won't help you. Sierra is 10 years out of date, and 8 OS versions behind the current one. Sorry, but this won't work.
You need an excellent computer to support pro-level software like PS, PP and AE.
Make sure your new computer exceeds the minimum CPU & GPU requirements below. And allow additional wiggle room for your operating system and other apps. There's nothing worse than an underpowered computer.
Most Creative Cloud apps work on these systems, no more than 2 versions back
Windows 11 (64-bit) versions 23H2, 22H2; Windows 10 versions 22H2, 21H2;
MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura).
- https://helpx.adobe.com/creative-cloud/system-requirements.html - https://helpx.adobe.com/photoshop/system-requirements.html - https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html - https://helpx.adobe.com/premiere-pro/system-requirements.html
Happy shopping.
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Mar 01, 2025
05:45 PM
signing up for a lifetime subscription...
By @drocss
=========
There's no such thing as a 'lifetime subscription.' If you're offered one, run away. It's a scam. Bogus offshore sellers make so-called lifetime offers to unsuspecting victims and then disappear when the service stops, a month or two later.
MODERN OPTIONS: ============== Photoshop Elements or Premiere Elements (3 year license, no subscription needed). https://www.adobe.com/products/photoshop-elements.html Creative Cloud Photography Plan (12 months) https://www.adobe.com/creativecloud/photography.html Creative Cloud Bundles & Single App Plans for mobile, web & desktops https://www.adobe.com/creativecloud/plans.html
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Mar 01, 2025
05:28 PM
1 Upvote
Fuse has been discontinued.
I'm unsure of the current status on Dimension. I thought it was replaced by Adobe's 3D modeling suite called Substance 3D.
https://www.adobe.com/products/substance3d.html
After completion, you can import your Substance assets into other tools like Cinema4D, Blender, etc...
2D Animation Puppets (cartoons) can be created in Adobe Illustrator & imported into Character Animator, Animate or After Effects (motion graphics) app.
https://helpx.adobe.com/adobe-character-animator/using/overview.html
https://www.adobe.com/products/animate.html
https://www.adobe.com/products/aftereffects.html
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Mar 01, 2025
04:51 PM
[Moderator moved this from Using the Community to Adobe Express.]
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Mar 01, 2025
03:22 PM
[Moderator moved from Using the Community forums to Acrobat.]
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Mar 01, 2025
02:45 PM
When a transaction fails, the money will eventually bounce back to where it originated -- your Stock account.
In the meantime, be patient and don't panic. It could take 10 to 15 business days (M - F).
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Mar 01, 2025
02:38 PM
1 Upvote
I've never been suspended. Most Contributors follow the TERMS and have no problems
Adobe likely detected some suspicious account activity and saw fit to conduct an internal audit. 1) Unusual sales or refunds. 2) Unauthorized Brand Names in keywords/descriptions. 3) Complaints from customers. https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community. It may take several weeks for an investigation to conclude. Check your email spam folder. If requested, provide additional information directly to Adobe Stock. Work on other projects. Submit content to other stock services. Good luck.
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Mar 01, 2025
02:25 PM
When small business owners are tone-deaf.
Hilarious.
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Mar 01, 2025
02:07 PM
Green & purple. 😁
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