Go into your actual Account on the main Adobe websit. Click the  Manage Your Account button and then on the page that comes up click the View Plan Details.   On that page you will see the section to Add payment method. Click that and you should be able to Remove old or unused payment methods.     ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. This forum system is not a direct link to Adobe support. We are just users like you and can't help with account questions. You need to contact Adobe directly through the Chat system at the link below. https://helpx.adobe.com/contact/support.html Select the chat icon at the bottom right of the page to open a chat session. Type in AGENT into the chat window to connect directly to a person rather than the AI System. I hope this helps. Best of luck to you. ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. I hope this helps. Best of luck to you. ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum.   In the future, So people don't have to download the image you have attached, please use the Insert Photos icon found in the Tool Bar of the Post and Reply text entry dialog window as pictured below. Since you Can't Edit your original post to remove the Attached screen shot Please include the screen shot you attached to a new reply to this conversation by clicking the Blue Reply button under your original post and use the Insert Photos icon in the tool bar. The Insert Photos icon is this one in the Tool Bar. I hope this helps. Best of luck to you. ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. I hope this helps. Best of luck to you. ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. I hope this helps. Best of luck to you. ... View more

Which version of Lightroom are you asking about? The Traditional version now with Classic as part of the name or the Cloud based version called just Lightroom? ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. I hope this helps. Best of luck to you. ... View more

Your post was moved to a better forum, from LrC to LrM.   Have you actually read that Error message? The Screen shot you posted is from your PHONE. The Error states YOUR DEVICE Storage is Almost Full. Meaning the phones storage, internal or external or BOTH storage areas of your PHONE, is almost full. Not the Adobe Cloud Storage you get with your subscription.     Time to go through your phones storage Areas, internal and external micro SD card, and delete thing or move things froom the internal storage to the SD card (if you have a SD card installed). ... View more

As Above.   No Included subfolders.     Included Subfolder   ... View more

Include a screen shot in a reply showing us what you are seeing. ... View more

Your Screen shot shows Big Sur Version 11.1 that IS 12.2GBs in size to Download to your computer.   It is Not BS 12.2.   Once it is downloaded and installed as the new operating system for your Mac it will take up a lot more hard drive space than that 12.2 GBs.   So the answer to your actual question is NO. ... View more

First the Adobe programs do not care what Logon is used to access the Computer they are installed on. They do care about the Adobe ID, Email Address and Password, that is used to Sign In to both the Adobe CC Desktop app and the Adobe programs. So although you and your wife use different Ms Accounts to Log Into your individual computers that has nothing to do with accessing Adobe programs.   Legally an Adobe Individual Subscription plan is Tied to the persons Adobe ID that purchased the subscription and again, Legally, can only be used by that individual.   You can have the Adobe programs installed and activated on 2 computers at the same time but both computers can not use the Adobe program at the same time and Legally only by the same person. That person being the one that purchased the subscription and his/her Adobe ID.   I hope I have been as Clear As Mud, Legally. ... View more

Your post was moved to a better forum, To the Lr Mobile forum space.   Please Clarify what Lr programs you are using and on what kind of devices.   All the images that were on your phone and imported into the Lr Mobile App should of been uploaded to the Lr WEB system and you should see all of them at the Lightroom.adobe.com system. If you are running one of the Desktop versions of Lr ypou may have them on your systems hard drive already, but maybe not.   Are you using LrC (Lightroom Classic) on your computer or LrD (the Cloud base version of Lr)? ... View more

Let me add that you need to use the ADD option at the top of the import dialog window to leave the imageds in the folders they are already in. If you select Copy or Move the images will be Copied Or Move to a different folder on your drive. ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. I hope this helps. Best of luck to you. ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. I hope this helps. Best of luck to you. ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. I hope this helps. Best of luck to you. ... View more

LrC is NOT A file manager. It only shows folders in the Folders section for folders that images have been imported from.   So click the Import button and when the Import Dialog Window comes up in the Source section Browse to the folders that you want to import images from and select that folder. you can Select multiple folder in that dialog window the same way you can do that in the File manager program for the OS you are using. In windows it is the Shift key to select consecutive items and the Crtl key to select individual item. Don't remember which key on a Mac.   Once selected all the images that are in those selected folder will show in the center section of the import window. You should also check Include Subfolders just incase there are other folders, Subfolder, under the ones you have selected. ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. I hope this helps. Best of luck to you. ... View more

Contact Apple as it is them that might be stopping the cancelation. ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. I hope this helps. Best of luck to you. ... View more

I think you are asking about the Lr Mobile program that you have on your phone or pad. So I am moviing this conversation to that forum space.   ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum. I hope this helps. Best of luck to you.   Go to the File menu option and select "Open Catalog". ... View more

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum.   Please state the Exact Adobe program you are using so this post can be placed in the correct forum space. It was moved to the LrD forum as that is the only preogram that I know of that you can Synce images from to the Adobe Cloud, Lr Web, system natively. I hope this helps. Best of luck to you. ... View more

Windows photo viewer is using the Embedded JPG file that is included in every RAW file. ... View more

Ifturning off the GPU does not solve the problem then the only other thing is can be is that those images are actually Corrupted. It is caused by faulty hardware. Memory card, card reader, cable from card reader to computer, hard drive starting to fail or RAM problems. Or of course it could be the camera itself. ... View more

Turn off the option to use the GPU in the LrC Preferences. ... View more

You have To Sign In to the Forum from a Web Browser. ... View more

In the future, So people don't have to download the image you have attached, please use the Insert Photos icon found in the Tool Bar of the Post and Reply text entry dialog window as pictured below. Since you Can't Edit your original post to remove the Attached screen shot Please include the screen shot you attached to a new reply to this conversation by clicking the Blue Reply button under your original post and use the Insert Photos icon in the tool bar. The Insert Photos icon is this one in the Tool Bar. Thank you. ... View more