Try resetting the CC App. To reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R If that doesn't work, try uninstalling and reinstalling the CC App: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
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