Using the Community

This is not a testParticipating Frequently

*Topics help users find your post. Please select one or more topics...where??

I had already selected 'windows', clicked post, then this error message came up but with no 'topics' left to pick from! See screenshot. It'd be great it Adobe outsourcing tech support to their own customers then didn't also get in the way of that.  

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Verve FP BurwoodParticipant

Text Box, type text and ity dissappears is invisable

For a main functiionality for this subsription service it is totally unacceptable. When text box is selected, tyoing in letters or numerous you see nothing. Like what we are gettting for our payment. Nothing!

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richardg52861327Inspiring

cannot play the video from an MP4 file which worked well very recently

Hello to y'all,I need some help.  An MP4 file was sent to me that was important. I watched and listened a few times but yesterday the video did not open properly and only the audio worked.  Instead I got an aqua colored screen and no video. Instead of any time line under the video I just got a red line moving quickly across the screen and I had no control whatever. Can someone help me correct this situation?Thank you,Photodoc16

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JUST WaterKnown Participant

tagging ideas with "problems solved"Open for Voting

If part of posting any idea included a field for identifying "what problem or problems is your idea solving?" then Adobe could use AI to identify ideas which are attempting to solve the same problem. This would allow Adobe to quantify which problems are most common (as opposed to only seeing which ideas are popular), and allow users to filter for ideas that are trying to solve specific problems, etc.

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Doc MaikLegend

Selection of "Discussions" or "Featured" doesn't work in Chrome

No blocker active in Chrome. Windows 11.See video.Same website works as expected in Edge.

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JUST WaterKnown Participant

Integrate Adobe Community with apps (Illustrator, Photoshop, etc)Open for Voting

I've been an Adobe user for decades, and until a few weeks ago have never bothered to look at or post anything within the "Adobe Community". Nothing against it, just haven't needed it and never wanted to take the extra time to go into yet another app to write up a note like this. I suspect this is true of many "power users" or people who work on large teams where questions can be more easily answered by humans. Especially these days, when it's much more reliable to simply ask chatGPT. The biggest barrier for me personally has been that I didn’t want to leave the UX (Illustrator, Photoshop, etc) to open up "yet another" tab/app. Go to a browser, click a bunch more buttons, etc. Instead of making the user drill down to find an answer, why not bring the answer to them? Why not provide support seamlessly within the app? Leverage AI to supply answers or tell users "we'll get back to you soon with an answer!" while their comment gets routed to Adobe's CRM. AI can also ask for clari

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Todd_MorganLegend

Downvote buttonOpen for Voting

Need one for those "armchair commentors" who don't add to the conversation with their mornic replies that do not add to the solve what so ever!

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Alphabet PublishingInspiring

Commenters should not be able to mark their own answers correctOpen for Voting

It's very annoying to find posters posting replies and then automatically marking their reply the correct one. This is particularly silly because once a comment is marked "correct", the thread is labeled SOLVED. Even if the OP still has the problem. This creates an incentive for Adobe Employees to mark problems solved giving the impression that there are fewer outstanding issues AND for  experts to rack up their percent of problems SOLVED. So any one can post anything and then say they solved the problem, which will then bring people in using that solution. This can lead to:People trying to fix problems with solutions that don't work.That in turn leads to more posts on the same problem as people are going to start a new post without the alleged solutionSome people may be helped by the proposed solution. However this will lead to the thread being overwhelmed by responses about that solution. Unfortunately, this means the original poster's problem will be buried!Ideally, only t

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johnrellisLegend

Can't reply to posts on Bugs and Ideas section

For the past four hours or so, I can't reply to many threads in the Lightroom Classic Bugs forum.  When I click Reply, the browser scrolls to the second post in the thread or the green-boxed correct answer if there is one, but no reply box appears.  With two threads, I waited for about an hour and then was able to reply, but I can again no longer reply on those threads.   I've tried Chrome, Firefox, and Safari (Mac); logged out and in; deleted all "adobe" cookies and site data.   @Bob Somrak is experiencing similar symptoms with this thread: https://community.adobe.com/t5/lightroom-classic-bugs/p-default-metadata-shows-original-and-cropped-as-same-dimensions/idi-p/12874469#comment-on-this

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Anya27265646ntdrParticipant

Strange email

Hello, I received a strange letter to my work email from Julia from adobe work account, that I’ve been selected by creative community fund to receive $ 10 k. And I want to be aware that it is not a scam.

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QiZhengParticipant

Chinese UI Needs a Fix

I know adobe softwares are English first software, but you are a design software company, you should see the horrible chinese character rendering shown in the app UI across all apps. please please fix it with a new font or do a better rendering. 

1151

EddieLotterInspiring

Conflicting user accounts

Some months ago I received an email stating that my account had been reset to "newbie" status, but when I logged in I didn't see the change, so I ignored the notification.Today I posted a comment on a blog post and I discovered my account has somehow been split into two different accounts. I only ever created one.My original account (which shows my correct posting history) is: About EddieLotter - Adobe Support CommunityThe strange new account is: profile EddieLotterDo you know why this split happened and can they be merged back into a single account?

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awesome_person8366Participating Frequently

Delete own messages

Hi Community,How can I delete messages gone into the wrong topic? I'm having some display issues with my phone. I discovered it now at my computer...Thank you very much 🙂

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DtalkingtechKnown Participant

This edit is still processing. Please check back later

Hi - I posted a picture to the Lightroom Community earlier today, and all day long, I've had this error message. I've tried uploading from different Macs, iPhone and iPad, but with no joy. Is there a known problem? I've used my own presets etc.... Thanks - and I hope you can help

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magnificent_problem0896Participant

It’s not working

When I try to click to add a comment it keeps telling me that I need to verify my email even though I have multiple times 

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Jacob BuggeCommunity Expert

Impossible to give an answer in a certain thread

When I click the Reply button here,http://forums.adobe.com/thread/988026?tstart=0nothing happens.It is bad enough to work through the question in Spanish and to guess the issue and the solution, but worse to be unable to give the help.

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jefubbuduInspiring

1AI overload. Adobe's move makes me feel like an unwanted child.Open for Voting

I got a shiny new button to explore the new communities! Yaa-...Oh.Oh. Okay, so, it's cool to have some funny new buttons, but of the 5, 2 were just AI ads, several were just ai slop art on buttons, 4 of them led to a page that introduced you to AI and... this was the only one that did none of it... and this forum was 3 pages down. So I guess adobe is intent on just shoving anyone who doesn't consume AI in the corner in an attempt to coddle the ones who do and convince them they're very important and absolutely embraced by corporate managers the community. Consider this my complaint. It's bad. No I won't elaborate. You probably had a thinktank where some think was wrongthink about it.

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Robert36925987klh4Inspiring

I would like to delete a post without any demeaning, condescending or arrogant responses.

I would like to delete a post without any demeaning, condescending or arrogant responses from moderators or Adobe staff. I spent a week and an half trying to have my issue resolved and now that it is I would like the post deleted:“How can I cancel the phantom service I’m being billed for?”Before anyone gives the same lame  reply ‘… but it’s a public forum and others can learn…’. Well it first, it seems the only way you can really try to solve a problem with Adobe is to go to a public forum. Second the only thing anyone will learn from this post is the level of potential frustration you can expect.I thank in advance, to the person who deletes the post, for their time and understanding.

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beautiful_Wildflower4278Participant

No se abre la app y he borrado la app y reiniciado se han borrado los archivos que tenía?

Hola he elimínala app por qué no se abría y no hace nada ,que está pasando ? Se me abra borrado mis archivos??

1053

Marshall_BrooksInspiring

Don't E-mail me about things I do myself on the forum

This is a great forum, and I've gotten great support, but it has one really annoying feature/bug.I have my Profile set to notify my when someone responds to a thread I'm participating in, or when someone marks a thread reply as a correct answer. Seems basic and pretty standard for most forums. If "I" reply to a thread or mark an answer as correct, in two or three minutes, I'll get an E-mail:"Marshall_Brooks" replied to this thread or "Marshall_Brooks" selected a correct answer. I think I'm aware of that already. Is there some way to avoid this?

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ragandbone-puppetsParticipant

Previous thread concerning login difficulty archived. Why?

I've been trying to resolve an issue concerning my forum log in, but the tread is now archived? How to proceed?

1862

stevens70907226Inspiring

Why can't I edit or delete a post in the forums after I make one?

Sorry, I don't know where to ask this. This seems to be the only forum not tied to a product.  Everytime I post in the forums, the ...More link to edit or delete is greyed out for me. (see pic) That box doesn't expand. How do I fix this? I'm logged in. It's the same on Safari or Brave.  

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Shangara SinghInspiring

How do people use these forums and stay sane?

I used to occasionally dip into these forums, so not expereinced any "issues" but posting more regularly is driving me nuts. I cannot quote by selecting text then pressing Reply (expected behaviour), when I click quote on an empty reply box, the whole post is quoted. I tried copying text, pasting, then quoting but again the whole post is quoted. When I then delete some quoted text not relevant to my reply, my reply is wrapped as a quote! Sticky posts are always sticky, even on page 2, 3. Huh? I only need to see them page one. 1. Have two quote buttons: one for whole post, one for pasted text in a reply.2. When text is quoted, end quote when user presses Return (ie., numbered/bulleted behaviour).3. Show sticky posts only on first page of a topic.4. Speed up load times. Takes aeons to load main page of Photoshop Ecosystem forum in Safari (I have fast broadband). Even going back, a page already viewed, takes aeons.

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ndc_1220Participant

مولد الذكاء الاصطناعي لا يعمل على الإطلاق | The AI generator doesn't work at all.

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