Using the Community

I just got a call from a Jive technician (who was given my number by John). They're working on speed improvements it seems. We spent about 10 minutes (he managed to get to see my screen on his computer. He also asked me to install Firebug). The main point I made was that logging in every day is unnecessary and very slow. Also, I mentioned that a quick reply box would speed things up a lot. The actual speed of going from one forum to another and opening threads is okay. Average. He took note of all the points...FYI.Ariel

I have created a project in Robohelp 7 and I am able to see it however I am unable to open any of the topics.  The table of contents does expand when I open books but the pages within them do not.  I simply go on the  TOC and select any topic page and nothing happens.  Can anyone help me or suggest how I can resolve this issue.

Reinstalled Dreamweaver on my computer last week, went through activation process and it said that my serial number was already activated once so I needed to call to re-register the product and get an activation code. Was transferred twice after calling customer service line, finally got to activations and sat on hold for two and a half hours before finally hanging up last Friday. Called again today to try to register went through the same process, transferred twice, got to activations, been sitting on hold for over three hours. Who has time for this????? Worst customer service of any software product our company owns!

Dear Adobe,Please create distinct sub-forums in each of your product support forums for each operating system.ie.e MacOS, WIndows, Unix...

Hello there. I opened this discussion because mainly, i need answers.I once bought Adobe CS4 and downloaded it but after downloading it, i found out that its license have expired according to a pop-up box that popped out when i click to try the Adobe Photoshop.It happened to all the other products there and i really wonder why.I recently downloaded one of the trials and entered a serial number that has an expired license and then i immediately uninstalled it, after that i installed the one that i bought but that pop-up box still showed up again.I really want to use the Adobe CS4 but i don't know why this is happening to my computer.It works in other computers.Do help me solve this problem. Im really at a loss. ThanksNelle.

Hi All,I am really Draconian when it comes to my Privacy, so do forgive the below "Rant.: I trusted that when Adobe offered a method to prevent LSO's (Local Shared Objects - the "Flashcookie") from being saved on my computer by selecting the "Never Again" check box ion the Global Storage Settings Panel that it would work. ( http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html ).Guess what: It Doesn't Work!!!  Try it, visit a bunch of sites and then go back to the Global Storage Settings Panel and delete the LSO's.  Trust me, they will be there.Here are my Big Issues:Issue 1: There is no effective way to prevent the LSO's from getting onto your computer.  There are ways to remove them (Plugins for Flash: NoScript, Better Privacy), but they are all "after the Barn Door has been FORCED OPEN."Fix 1: Adobe should provide a real method to block LSO's, not a "bait-and-switch" method.Issue 2: Privacy.  With no method to remove the LSO'

I have run CS4 photoshop on my Macbook Pro - but now I can't run the trial of either photoshop or dreamweaver - the error says the architecture (of my machine) won't support the program. I'm wondering if anyone knows a work around. I called apple - they say that Adobe just hasn't gotten the trials to work with the newer operating systems of OSX. If that is true it seems like bad business since photoshop is their flagship graphics program and Mac are the graphics computers.

At least it's not just SDA. I wish someone would just give Jochem what he needs, then do whatever he tells them.http://forums.adobe.com/message/2116549?tstart=0#2116549

Hi, I recently started going back to my web design which I left a few years ago when I started my master. At that time I was a web designer working with Freehand, Dreamweaver, Flash, Fireworks, Photoshop etc, My focus was interface design for computer applications, graphic design and mainly web design (only interface design and client side programming such as actionscripting for Flash), I tried to learn server side programming like .net C++, C # VB, ASP etc but found them so hard to catch up, as far as I never had enough time for both Graphic side (interface design) and programming, at the end I chose to stick to my interface design and leave server side programming to experts.Considering all these, that now I'm going back to my old habit, interface design for websites, want to know how market is for this right now?I know if you go for server-side and .net even though many are outsourced to India still there are opportunity but interface design which I mean the combination of Illustrat

http://www.massmediacc.com/clients/COH_7-17-09/COH_Newsletter.htmlMy client is saying there are issues when running this on a PC Internet Explorer. Not sure which version. But it looks good on my mac Firefox and Safari. My coding is not that great yet, so maybe I missed something. Also is there a way to have the three columns line up on a browsers? Right now everything is set to a fixed length. Should I change that? Thanks for everyones help!Michael

If I navigate to a specific forum, then do a search, it searches all forums. How do I search on the current forum only?

Hello,I was lucky enough to be gifted an unused copy of CS3.  I've installed installer 1 and 2 disks, and seem to have the complete program.  I'd like to install the "resources and extras" but these don't automatically install.  What is the best procedure for making use of resources on these disks?Thank you for any help!Pamelaviolet

By the way, I was logging in, and the thread does exist so it should have found the thread.So there's another error for you to add to the list (if you're bothering to keep one anymore, personally I'd have given up in despair by now), Adobe. Sorry...An unexpected error has occurredThe specified thread was not found.

OK.  AFter some digging and reading on the web and browsing around the forums, I've read that templates did come with CS2, but not with later products.  However, I've also read that templates DO come, you just have to know where to find them in windows (common files/adobe/yadayada), but they do not exist on my install.  They also don't exist on the resources and extras disks.Annoyingly, I have some lovely designs I did in my trial version of CS4, but of course I can't open those in CS3.WHYYYYYYY?Shouldn't the CS2 templates at least be available for download? (for the record, I've found a few shareware downloads, but they are not quite the spiffy, professional looking items I found in CS4 samples)Can anyone point me to a fix for this?(I apologize for cross-posting.  I posted this question in the design forums, but it looks like NO ONE answers questions over there).Pamela

Hi, I need a little help.I had to do an archive installation of my Mac, and unfortunatley, some of my CS3 Web Design Prenium programs lost some data, so i needed to re-install it.  So I insert the Install CD, After a little bit, it ejected the disk, then it asked me for the "Adobe CS3 Affter Effects Install Disk", which I do not own.  Then I pressed cancel, and the re-install failed.I submitted something to Adobe Customer Support, but they didn't help at all, just told me to call them and then pay the support fee (which I will not).The only reason why I think it's asking me for the AE CS3 Disk is because I did a trial of it a while back.So do I need to uninstall CS3 to get this working, or is there an alternative method to fixing this issue.Thank you.

Launching DW produces error: "XML parsing fatal error invalid document structure line 1"  DWCS4/en-US/configuration/worskspace/designer.xml" followed by "panel layout missing or can't be read"  then DW hangs.  I have CS4 student edition.  will a fresh install fix this problem.  Do I needto deactive the software if I am installing on the same computer.  can i just re-install DW or do I have to install the entire suite?

I've tried several times to report abuse in the PS Mac forum, and keep getting an "unexpected error".  Is anybody watching this forum, and how do I report abuse if the link doesn't work?Ken Kennedy

Hi,l want to draw corian shapes with adobe products,which is suitable for me,is photoshop is good for me,l want to say what is corian,corian is solid surface products,l want to watch corian picture to my customer,can you help me about this topic.corian

Hello,After I've logged in to Adobe, I'm encouraged to try the benefits of registration listed here:  http://www.adobecs3.com/register/benefits/?lang=en, but the items are not active links.I've checked to see if I AM registered properly and am advised that I am -- but can't seem to activate the downloads (which I'd like to use, especially the fonts).  Any assistance much appreciated!Thanks!Pamelaviolet

You're probably wading thigh-deep in all kinds of crap, but do you have time to do any adminning still? Few things could be fixed, like the link to a locked spam-report thread.

http://forums.adobe.com/thread/462026?tstart=0

This thread was locked but the forum transition from webex to jive unlocked it.It could be locked again to prevent further silliness...http://forums.adobe.com/thread/317236?tstart=0

Hope this is the right place for this....I've noticed there are 6-8 new programs running on windows startup after installing CS4 webdesign premium ?  Are all these necessary...or can I delete them from starting on windows startup...?...for instance one of these is Adobe Version Cue CS4 ?If I disable these new strtups...will it negativly affect CS 4 program operations...?Thanks, TR

Hi guys,There may be a simple answer to my problem, but I can't work out what has gone wrong . . .Okay, I start up DW and then click on the right hand pane to bring up the webpage I want to work on.The problem is that the webpage is not showing up as it used to, it was displaying as it would when uploaded to my website.It now displays (in design view) no background, images show up but not as on website and looks completely different as it did a couple of days ago.I've gone through all the various 'view' options but can't get back to the way DW displayed as before.Any help would be of great help.Thanks in anticipation,Andywww.sport-on-wheels.com

I have just spent an exceedingly frustrating half-hour trying to post a few lines of JS to help out an Indesign user. I originally tried via email; this worked, up to a point, except that some of the spaces used to format the code legibly appeared as HTML codes at the forum and in the email notification. I then tried to edit the post and could not get the edit box to show what I put there. I gave up and attached the code as a txt file.Does anyone have a foolproof method of posting code at the forum?Noel