Using the Community

Hi Community,   We released several feature enhancements & bug fixes today.   Have a look at what we released below:   Feature Enhancements Enhanced the create-post workflow by making it so that a post's subject & body persist even when a user changes the post type. Enhanced the post reply editor by adding an expanded, responsive toolbar to the reply editor. Enhanced the pinned reply feature by adding the ability for employee moderator users to "unpin / pin" pinned replies from other employee moderator users. Updated the install CTA link on the CCD community.   Bug Fixes Fixed a bug where the preview of a pinned reply wasn't being displayed in the feed for featured posts & announcements. Fixed a bug for posts with multiple pinned replies where the link to view more pinned replies wasn't showing up properly. Fixed/ resolved several security tickets.   Thank you,Your community team

Hello, i just received a new rank “Spectator” what is mean? Can i get badges with this rank or should i do something else to get the badges? & there is another ranks?  Thanks Alot.

Hello,Please delete my post link below. Thanks. https://community.adobe.com/t5/account-payment-plan-discussions/%EA%B2%B0%EC%A0%9C%ED%96%88%EB%8A%94%EB%8D%B0-%EC%95%88%EB%90%90%EB%8B%A4%EA%B3%A0-%EB%82%98%EC%98%B4/m-p/13305932

Switching between 'discussion' vs 'bug' vs 'idea' loses the the text I'd written in Details HINT: TEST SOFTWARE

The text snippets that users or staff include in support forum eplies, referencing another reply are not formatted clearly in email notifications and it's impossible to read as who commented what. Kindly be more sensitive to designing the email formatting for reading replies. Thanks.

Dears:yesterday I was desperatly looking for an info on how to download an old version of Premiere.I got several emails from a fake "Team Adobe" account.I know its scam cause they got in touch with me via private message, trying to sell expensives versions of Premiere, even though I'm already a costumer, and those versions would never fit my High Sierra.They are still sending me mesages via email, and I can tell, it is not a "protocol comunication".How can I report them?Thank you very much

Would it be possible toA) unlock the thread so we can continue looking for "Support"B) take action against terrible behavior?  An admin or mod can pm me directly if desired.

We are trying to leverage Adobe User Management APIs to add new users and associate Products with them.We found this document in the Adobe Developer Portal. https://adobe-apiplatform.github.io/umapi-documentation/en/ While in this document, the UserActions work fine ((https://adobe-apiplatform.github.io/umapi-documentation/en/api/ActionsCmds.html)). but we are not able to assocaite a product with this newly created user. The Product APIs have been deprecated and we have not been able to find an alternate.  Here are the APIs which are showing as deprecated. https://adobe-apiplatform.github.io/umapi-documentation/en/api/product.html Can we get some help ?  Thanks,jayant

For one reason or the other I don't get a notification.In fact, I never did.Anyone any idea ..?? BTW, no, they are not ending up in a junk folder.  Thanks!

Hi All,   Recently I cheated by one of the Fraud Reseller called Academy <link removed-kglad> They are selling some courses like this <link removed-kglad> Once you buy this they are not delivering anything. They ask us to buy adobe software from them which i seriously doubt they have legitimate key.  They are selling adobe softwares very cheap. Their price is raising lot of questions.<link removed-kglad>   Please refer the screen shot. Their support number is <removed-kglad>.  They are not attending the call only whatsapp.    I sent an email to adobe phising as well.  Hope they will take it up forward.     PLEASE DONT BE FOOLED WITH LOW COST LICENCSE.    Cheers Dhanasekar  

hey ,   we are all Unsinn those smartphones and I can't find any app in iOS with which I can read and post nicely on this forum?  is there somebody out there that is also so annoyed of this fact?  is this such a big thing for a software giant like adobe to produce a simple forum for iOS and Android , that they later can sell to other companies and small business ?  the forum is so clumsy ! sorry but maybe take a look at other forums!  it drives me mad that I can't see where or how I can post a question.  why are all the answers to my question only under the bell and not under communication ?  or under the envelope that looks like that is the place where the answers are coming in....    am I the only one that is thinking:   mmmmh they made this just to have fun with us?  thanks    and I hope you improve this channel.   

Hello,I would like to delete this post.Regards.https://community.adobe.com/t5/stock-contributors-discussions/we-work-they-thrieve/m-p/11493925

What I find extremely agregious and annoying on this (so called) community forum, is the seemingly entirely arbriartry ability of Admin? (presumably) to lock posts on a whim.  I have been dsicussing a subject which has in no way/shape/form been resolved - despite two answers having been flagged as "solved" (incorrectly), and now the post has been locked - zero notice or reason, just fully locked so no one can reply or post answers any more.  Not only is this entirely counter to the whole concept of a forum - you do not just silence people at a forum, it is also a totally redundant approach when indeed solutions that get flagged as correct are not actually correct.  If you are arbritrality locking posts, I want to remove my contributions and comments on that entire post. Please advise how I do that. 

I have requirement to get the list of users who are not logged in last 90 days. I have created ACS commons report and getting the list of users using query. When I am selecting "All Result" option from report page, I am getting "TooManyCallsException" exception. Please find below image for exception    

I cant select a subject in the masks or the sky any more. Just stoped working last week. Iv done nothing different & every thing is up to dade. Id hate to have to uninstall then reinstall it. Thats a wicked pain in the ass and I bet ill have to reinstall all my brushs too, ahhhh. Any thoughts?

I created a post in the Illustrator community maybe 15 or 20 minutes ago, and it has not yet shown up. Is this standard, or do I need to try posting again?

Hello,Is anyone able to provide the official documentation for network requirements, ports and protocols for Adobe Experience Manager 6.4.x?  Thank you!

HelloHow to collect data from a website and a mobile application  on Adobe Analytics ?I would like to know if it's possible to collect data from both on the same property. Thanks 

Hello, We are using inApp channel using custom js connector to send communication to client's application. The channel is working fine and now we are looking to integrate the existing Adobe Analytics connector to the links we are using in the inApp delivery.  However, when adding the analytics connector to inApp delivery(which is custom built) it couldnt append the parameters like cid, bid, etc to the urls and we are facing "message.delivery" undefined error which tells us that the delivery couldnt retrieve the analytics related personalisation fields for the urls from the backend as it do for the email delivery. The cid, bid values are getting populated if we maually pull the message.delivery fields into the delivery content but not when using a new delivery. Do you have any idea what we are missing here? How to link the delivery template to pull the message.delivery schema attributes by default(as like in email channel)? Thanks,Annie. 

I'm trying to change my screen name - says it is already taken... but I can't find any results for that screen name - I'm thinking I have a different adobe account with that screen name... I'd just like to find them in the community so I can verify... if it is I want to reclaim it. But on the other hand I try some other variations that I can't imagine are also taken... and I can't find them either... so?? How can I change my screen name... is that still broken?

I don't if I will even be able to get that post to work but currently I try so many time and always get marked as spam and it start to be really annoying Post : https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-2022-won-t-open-at-all/m-p/13188594#M670564

I tried to access this forum with Tor Browser, but I couldn't log in normally. What's the reason? It is normal to use other browsers. I wonder if there is no correct setting? Has anyone ever used Tor Browser to visit this website? Thanks for any hints or tips in advance!