Account, Payment, & Plan

HiI have subscribed to adobe plans and cannot seem to access desktop version of my LR cc on my mobile, which I thought you could use different devices? When I am on the LR app on mobile I have signed in but not showing my plan/subscriptions? It is asking for me to buy a plan. I pay £9.00 a month.please can you help or advise? thank you

Hi, I would like to cancel my subscriptions. I don't use this account now as I already resigned in my recent job. (They wanted me to work on site even if there's a thunderstorm)They used my personal bank account for the subscriptions. I don't use it now but I got deducted from my personal bank.Any resolution about this? It's frustrating. 

estaría bueno que los desarrolladores de adobe, se den cuenta cuando un usuario usa hace años el mismo equipo, la misma direccion IP, todo igual. Se me desconecta cada tanto un disco rigido y adobe me vuelve loco pidiendo validaciones!!!!!!!!!!!! SEÑORES, SI ES TODO IGUAL!!!!! EL EQUIPO, LA IP, TODO IGUAL!!!!!!Dejensé de pavadas!!!!

I am being charged a $19.99 monthly fee from Adobe Systems, but I am not aware of a current paid account associated with any of my email addresses. How can I identify what I am being charged for so I can cancel the subscription? 

It's been almost 2 weeks since I canceled my Adobe subscription and I still haven't received a refund. When can I get a refund? 

I have been requesting a refund for 2 years now after a free trial wasn't cancelled as I'd requested. Does anyone know how I request a refund / speak to a real person, chat/emails are not being responded to. Thank you 

Buen día, tengo una duda, tengo dos facturas a nombre de la empresa Lo unico que cambia es la fecha pero no entiendo el por que si es el mismo producto y de la empresa me dicen que les cobraron dos veces, alguno puede ayudarme con esto, o despejarme la duda.

hello,how to remove credit card information and cancel automatically renew for adode illustrator ?

I would like to complain about Dimension. Have had a subscription for more than a year that is not working, yet Adobe continue to take my money 

I subscribed during my second year at university for a discounted student price. Little did I know that this meant I had no ability to cancel my plan as I have no Idea who my university's "adobe administrator" is. And there is a auto renewal feature which also cannot be turned off. Looking online I see a concensus of reviews similarly claiming horrendous account management. This is done clearly with the intent of extracting additional income from people who don't even want the product. I have no support email to contact to alleviate the issue so I'm hoping a member of staff sees this. Please delete this account. I cannot pay for this and I cannot cancel.

This might not be the correct place to post this, but couldn't find a general CC channel. I only use Photoshop, Acrobat and Indesign, very occasionally Illustrator, but could do without this. I know there hasn't been a simple design package for a while now, but I hate having to pay for loads of apps I never use. Adobe keep adding all these extra apps, but I would rather pay a reduced amount for the three I use and forget the rest. It is really frustrating - is there anyway I can reduce my monthly subscription cost, as it is becoming too much for me to pay.

I need information about my refund. I'm waiting since july 5th

My university is for some reason not registered. So when I try to renew my student subscription it declines even though I have the proper documentation of my studies. How can I register the university and then renew my student subscription?

This platforms subscription is an absolute SCAM. Impossible to cancel or get support. Ridiculous for a large tech company to have terrible user support. I will never use Adobe products again. 

I ASK YOU TO INTERRUMPt  THIS PLANE. I DONT NEED TO USE IT BECAUSE I AM NOT ABLE TO USE IT. i ask you to interrumpt another time, but you continue to debit my account. it is not correct... I HAVE NOT NEVER USED YOUR paln, never!!!!!!! PLEASE STOP PAYMENT.   PLEASE RETURN MY MONEY SOON AND dont use my credit card.   PLEASE CONFIRM THIS ON MY [Moderator: removed personal information] urgently..thank you brindisi, 31.7.23

You are a bunch of scammers adobe. I have been trying to cancel my trial for days now. You keep trying to charge me daily and use it as an excuse to block me from even accessing the cancel the subscription button because of "payment issue". When I try to talk to your customer support, your staff gives me unrelated links and closes the chat to my face. I never thought a massive company like Adobe would resort to tactics like this but here we are. 

 How to request a refund from Adobe if you canceled your subscription and the charge still processed through?

Hi,so i used the complete Adobe CC for over 4 years now. Payments went down always in time - no problems. Lately i got notified that there were issues with my payment method. Tried to update my payment method, everything seemed fine. Then the next day my Adobe CC Apps were disabled and i got the same message concerning issues with my payment method. More attempts to update and change my payment method were unsuccesful. So i had enough of this. Because i need the CC to work, my intention was to cancel my subscription und delete the acc to create a complete new one so i can get to work again without any problems. But i am not able to cancel my subscription or delete my adobe account because there are issues with my payments.  Adobe lost me with that and its totally fine. But they wont let me out of their system. In my Account Overview it says: "Your Subscription is expired. Update your Payment information to reactivate."I dont want to reactivate it, i want to cancel this subscr

Hi, I need help!I have been an Adobe subscriber for a while now but today it is not allowing me to edit a pdf. It keeps asking me to start a free trial and when I try this, it then says I have an active subscription. I need to access it today, any suggestions would be gratefuly appreciated.

Trying to contact customer care and via chat and it says it is closed.what does it mean? How can I contact to solve my issue? 

please cancel my subscription to photoshop, I do not use this program. I'm trying to delete it, but the subscription still remains. I don't understand what to do. Please help me unsubscribe from photoshop

I'm having trouble with payment. my card has been charged. but my account is requested to pay again.

How do I cancel my subscription? The method on your site doesn't work. Give me a human being to talk to. 

2 ay önce yanlış bir plan satın aldım. bu plan yaratıcı bulut. fakat ben ödemeyi yaparken plan hesabımda gözükmüyor. farklı bir mailde değil çünkü photoshop dosyalarımı o adrese kaydediyor. sebebi ne olabilir? iptal etmek istiyorum

Im Titel steht ja schon worum es sich handelt. Leider musste ich heute feststellen, dass ich keine Datei mehr in Illustrator öffnen kann. Die Adobe Plattform bietet mir dann an, ein Abo abzuschließen, welches ich jedoch schon seit monaten besitze. Es muss sich hier um einen Fehler handeln. Falls jemand darpber bescheid weiß, bitte ich um eine Antwort.